Resident Engagement Administrator

2 weeks ago


Stellenbosch, South Africa Urang Full time

**Job Title: Resident Engagement Administrator**

**About the Role**:
**Responsibilities**:

- Develop and implement a Resident Engagement Strategy for the block portfolio.
- Engage with leaseholders according to the Resident Engagement Strategy, ensuring compliance with governing regulations and maintaining accurate records.
- Ensure all leaseholders receive proper evacuation plans, record receipt, and update relevant governing bodies as necessary.
- Conduct regular reviews of each building to ensure fulfillment of Resident Engagement processes and obligations.
- Establish and maintain spreadsheets to accurately log and track information.
- Coordinate invoicing and billing for all work conducted by the Resident Engagement Department.

**Requirements**:

- Strong organizational and communication skills.
- Ability to work independently and collaboratively within a team.
- Attention to detail and accuracy in record-keeping.
- Previous experience in resident engagement or property management preferred.
- Experience in cold calling with excellent telephone skills.
- Highly competent in administration tasks.
- Driven and open to developing a new department.
- Background or experience in law would be advantageous.

**Benefits**:

- Salary: R20 000pm DOE
- Hours: 9 am - 6 pm SA time (with a 60-minute break), Monday to Friday.
- 15 days of annual leave plus Public Holidays.
- Remote role (Must however be Cape Town based for the occasional office visit and company socials).

If you are interested in this exciting opportunity to contribute to our Resident Engagement efforts, please submit your resume detailing your relevant experience.


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