Operations Manager

3 months ago


Cape Town, South Africa Fidelity Services Group Full time

**Purpose of the role**:
Reporting to the Area Manager. The overall purpose of this position is to covering the following key areas, client liaison, HR /IR matters, fleet management, expenses control, Investigations and to ensure the posting of Security officers, that all site security requirements are adhered to and that the Client’s needs are efficiently and professionally met at all times.

**Minimum Requirements**:

- Matric/Grade 12 Certificate or equivalent. PSIRA Grade A registered.
- Valid Driver’s License with own reliable transport is required.
- Preferable residing in the George area
- At least 2 years’ experience in the Operational Security Management structure.
- Staff management experience is required.
- Computer literacy with expert knowledge of the complete Microsoft package.
- No criminal record or any pending cases.
- Sound planning, administration, interpersonal communication and client liaison skills are required.
- Strong leadership and organizational skills, as well as good interpersonal and communication skills, are essential.
- Knowledge of ISO 9001:2008 Quality Management and its requirements.

**Key Performance Areas: (not totally inclusive)**:

- Maintaining good relations between Fidelity Security Services Group and the Client with regard to security services rendered
- Managing allocated areas to ensure that contractual requirements are met as stipulated by the client
- Ensuring that all Security Officers on the site meet the contractual requirements as stipulated by the Client
- Constantly evaluating the service levels provided and making recommendations to the Client regarding the improvement of services
- General management and supervision of security staff to ensure that required performance is met at all times
- Dealing with all required administration matters
- Liaising daily with management on various operational issues
- Liaising daily with Regional Management on various Operational matters
- Ensuring that all HR related queries are dealt with promptly
- Formulate disciplinary actions
- Ensuring the timeous submission of employment forms to the Regional Office.
- Submitting relevant weekly / monthly incident and general reports to Management
- Investigating incidents and reporting on such
- Must have sound knowledge of the ISO 9001:2008 Management System.

**Other personality attributes**:

- Assertiveness
- Initiative
- Strong leadership ability
- Presentable

**Core Competencies**:

- Analytical, Critical Thinking & Planning skills
- Leadership & Self Development
- Goal Setting & Organizational skills
- Driving & Managing change
- Driven for results
- Interpersonal skills
- Communication direction & skills
- Development of others
- Customer focus
- Teamwork

**_ We reserve the right not to make an appointment to any advertised position._**

**_Fidelity Services Group (Pty) Ltd supports the global fair practice and business ethics on the continuous development of our human capital as the key resource to our success in the markets in which we participate._



  • Cape Town, South Africa Group IT Operations Full time

    **Introduction** Through our client-facing brands Metropolitan and Momentum, with Multiply (wellness and rewards program), and our other specialist brands, including Guardrisk and Eris Property Group, the group enables business and people from all walks of life to achieve their financial goals and life aspirations. **Role Purpose** The Digital...


  • Cape Town, South Africa Farm Manager SA Full time

    **Cape Town Area - Western Cape**: Responsible for the systematic and methodical investigation, analysis and documentation of all business areas to determine inefficiencies in order to create effective solutions to assist in reduction of costs and productivity improvements. Designs integrated solutions and develops business cases across various business...

  • Operations Manager

    3 months ago


    Cape Town, South Africa HotelJobs.co.za Full time

    **Operations Manager** **Western Cape - Facilities Cleaning Management** **Salary Negotiable** A challenging new position has become available as Operations Manager within the Cleaning Facilities Management sector based in the Western Cape. Your role as Operations Manager will entail supervision of daily operations, maintaining a high-quality standard of...

  • Operations Manager

    3 months ago


    Cape Town, South Africa Jemz Consulting Full time

    Interior Design company**:Job Title: Operations Manager** **Location**: Cape Town **Overview**: As the Operations Manager for our Interior Design company, you will play a pivotal role in ensuring the smooth functioning of various operational aspects of our business. You will be responsible for overseeing and optimizing processes to enhance efficiency,...

  • Operations Manager

    2 months ago


    Cape Town, South Africa RPO Recruitment Full time

    Are you an experienced Operations Manager with a passion for logistics? Look no further! RPO Recruitment is currently seeking a friendly Operations Manager to join our client's team in Cape Town. As the Operations Manager, you will play a crucial role in overseeing and coordinating the logistics operations of our client. With your expertise, you will be...

  • Operations Manager

    3 months ago


    Cape Town, South Africa Allan and Gill Gray Philanthropy Full time

    **Purpose of Role**: **Objectives of Role**: - Oversee the AGGPSA operating model, encompassing processes, systems, and job architecture. - Collaborate with the CEO and HR business partner to promote a positive organisational culture. - Strategically plan and execute initiatives aligned with the company's overarching goals. - Champion initiatives that...

  • Operations Manager

    3 weeks ago


    Cape Town, South Africa We find talent Full time

    Our client is a leading provider of real-time monitoring and control solutions for industries such as Pharmaceuticals, Retail, Cold Storage, Wineries, Breweries and Agriculture across South Africa.They are looking for an OPERATIONS MANAGER to be based in Bellville, Cape Town.THE PURPOSE OF THE ROLE IS TO:ensure the efficient and effective running of the...

  • Operations Manager

    3 weeks ago


    Cape Town, South Africa Adzuna ZA B C2 Full time

    Our client is a leading provider of real-time monitoring and control solutions for industries such as Pharmaceuticals, Retail, Cold Storage, Wineries, Breweries and Agriculture across South Africa.They are looking for an OPERATIONS MANAGER to be based in Bellville, Cape Town.THE PURPOSE OF THE ROLE IS TO:ensure the efficient and effective running of the...

  • Operations Manager

    3 months ago


    Cape Town, South Africa Tailormade Solution Full time

    **Main purpose and object of the role**: As the Operations Manager, you will make sure the organisation is running as well as it possibly can, with a smooth efficient service that meets the expectations and needs of customers and clients. By managing day-to-day activities, analysing statistics and reading and writing reports, operations managers play a vital...

  • Operations Manager

    3 weeks ago


    Cape Town, South Africa We find talent Full time

    Our client is a leading provider of real-time monitoring and control solutions for industries such as Pharmaceuticals, Retail, Cold Storage, Wineries, Breweries and Agriculture across South Africa.They are looking for an OPERATIONS MANAGER to be based in Bellville, Cape Town.THE PURPOSE OF THE ROLE IS TO: ensure the efficient and effective running of the...

  • Operations Manager

    3 months ago


    Cape Town, South Africa Servest Careers Full time

    **Job Context**: **SERVEST SECURITY, A DIVISION OF SERVEST HAS A VACANCY FOR AN OPERATIONS MANAGER BASED IN CAPE TOWN, REPORTING TO THE BRANCH MANAGER. MUST BE PSIRA GRADE A REGISTERED AND FIREARM COMPETENT.** **Minimum Requirements**: - Grade 12 certificate with 3 to 5 years Management/ Operations experience in the Security Industry; - Clear criminal...

  • IT Operation Manager

    1 month ago


    Cape Town, South Africa abc Full time

    IT Operation Manager Basic Function•Efficiently manage day-to-day IT operational activities to ensure seamless functioning.•Ensure operational stability by adhering to established tools, policies, and processes.•Demonstrate a strong understanding of running large-scale Wintel operations.•Must have a good understanding of AWS or Azure Cloud Infra,...

  • Operations Manager

    3 months ago


    Cape Town, South Africa Action Appointments Full time

    Little Lions Child Coaching has the vision to normalise mental health conversations. We are a community-based, youth-led mental health organisation that offers free mental health workshops to children in under-resourced communities. We educate and train local role-models and organisations to become mental health coaches, giving them the professional tools to...

  • Operations Manager

    3 months ago


    Cape Town, South Africa Believe Resourcing Full time

    **Our client**: Our client creates world-class sustainable solutions for leading players in the oil and gas, wind energy, marine, and infrastructure industries worldwide. They are a trusted global partner with 25 years of experience and have worked on more than 600 assets globally. With a focus on Health, Safety, Environment, and Quality (HSEQ), they are...

  • Operations Manager

    3 months ago


    Cape Town, South Africa Job Crystal Full time

    _**Purpose of the Job**_ Manage the overall operations in the Personal and Commercial Underwriting and Claims Department by managing projects, preparing and generating reports, presenting recommendations for strategies, managing and guiding staff as well as presenting recommendations for strategies and analysing the operations of the department in order...

  • Operations Manager

    3 months ago


    Cape Town, South Africa Yazoo Recruitment Specialists Full time

    Operations Manager with at least 5 years’ experience in the Financial Services Industry in a similar role, required to support the Operations Department and report directly to the COO of this Asset Management Company based in Constantia, Cape Town. **Minimum requirements**: - Relevant qualification, preferably financial, preferred - Minimum 5 years’...

  • Operations Manager

    3 months ago


    Cape Town, South Africa RPO Recruitment Full time

    RPO Recruitment is currently seeking an experienced Operations Manager in the food manufacturing industry to join our client's team in Cape Town. As the Operations Manager, you will be responsible for overseeing and optimizing the operations of our client's food manufacturing facility.In this role, you will play a key role in improving operational...

  • Operations Manager

    2 days ago


    Cape Town, South Africa RPO Recruitment Full time

    RPO Recruitment is currently seeking an experienced Operations Manager in the food manufacturing industry to join our client's team in Cape Town. As the Operations Manager, you will be responsible for overseeing and optimizing the operations of our client's food manufacturing facility.In this role, you will play a key role in improving operational...

  • Operations Manager

    3 months ago


    Cape Town, South Africa Silvertree Capital (PTY) ltd Full time

    UCOOK is a tech start-up, meal-kit delivery service, delivering across South Africa. Our network of top chefs create recipes for our customers to choose from each week, and we deliver the fresh, locally sourced ingredients to their door. Whilst Mealkit is our core we also have a significant add on business comprising of frozen meals, pizza, kids meals, wine...

  • Operations Manager

    3 months ago


    Cape Town, South Africa Telebest Full time

    Education and Preferred Experience:Possess a minimum of 2-3 years of remarkable experience in BPO operations, showcasing exceptional expertise in call center management.Possess financial sector experience.Demonstrate an in-depth understanding of BPO/contact center operations, competition, and market trends.Showcase a proven track record in operational...