Case Management Assistant

7 days ago


Pretoria, South Africa Medical Protection Society Full time

Main Responsibilities
- Assist the Medico and Dento Legal Consultants and Case Managers with all case related activities.
- Answering phone calls from members, addressing, and resolving queries and providing excellent service.
- Assessing the initial case to determine the appropriate strategy, allocating and completing tasks, and recording the agreed approach.
- Providing support and assistance on case management, liaising with members and panel lawyers, drafting, and reviewing correspondence, creating letters of instruction, and updating case status.
- Providing effective and proactive administration assistance to the team, message-taking, checking and co-ordinating file-related post and dealing with correspondence.
- Attending team huddles and meetings.

A great team player, you will be proactive in providing assistance to the team and equally confident in asking for support when you need it.

**Diversity & Inclusion**

What’s important to MPS is that our people live our values of Member First, Ambitious, Determined and Empowered.

If you have any questions about any advertised role and how we can support you, please contact our Recruitment Team.

Package Description
21 days leave

Private Medical allowance

12% company pension contribution (3% from the individual)

Performance related bonus up to 15% (for permanent roles)



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