Senior Data Center Operations

**1.1 PURPOSE OF JOB** To deliver all operational and commercial performance metrics across a project through the management of a group of Operations and Team Managers, ultimately delivering revenue, gross margin and all KPIs while driving and developing an effective sales culture **1.2 KEY RESPONSIBILITIES** - Achieve all operational KPIs across a project...

**Job Overview**: The role is to drive continuous improvement within the operations to drive better efficiencies, quality and or cost reduction. It is a key part of achieving operational excellence, an approach that aims to make an organization's processes more efficient. The individual will work collaborative with all key stakeholders to deliver against...

**Responsibilities**: - Deveop and deliver comprehensive training programs, including new hire training, refresher courses and ongoing skills development - Create training materials, presentations, and manuals to support training - Conduct training sessions, ensuring all participants are engaged and actively participating - Provide one-on-one coaching and...

**Company Description** iKhokha is one of the fastest-growing fintech companies in Africa. As you'd expect, our pace is fast-moving and ever-changing. We like it that way. Our office is a high performance environment where we push each other to challenge the status quo. If that doesn’t appeal to you, you probably shouldn’t work here. **So, what will you...

Job Summary:We are seeking a highly experienced and dynamic leader to join our team as the Head of Operations at Black & White Recruitment. As a key member of our leadership team, you will be responsible for driving and developing the performance of our Contact Centre Operation.About the Role:As the Head of Contact Centre Operations, you will lead and...

**We Want You**: **You Bring**: - At least 3-5 years’ experience managing software development Teams and B.I Teams. - At least 3 -5 years’ experience working in a high transactional environment. - At least 8 years of experience using SQL (T-SQL, Spark, SQL Reporting Services, etc). - At least 6 years in a technical role within the IT software...

**Minimum requirements**: - 2 - 3 years’ experience in an operations or administrative role. - 1 - 2 years' experience in interpreting data and creating reports. - 1 - 2 years’ experience using Microsoft Excel, including complex formulas, pivot tables, and database queries. - The ability to understand and analyse financial concepts and...

We currently have an opportunity for a Talent Acquisition Specialist at Huntswood within our Talent Acquisition team, based in Umhlanga, Durban. With the support of a wider TA team, you will get to manage the end-to-end recruitment for our South Africa locations (Durban and Cape Town), for all support and managerial level, and at times contributing to some...

**Job Title: Customer Support Manager** **Job Summary**: As a Customer Support Manager, you will spearhead the seamless functionality of our support department, ensuring a premium level of service is provided to our clientele. Your core mission is to oversee a robust team of support agents, delivering unparalleled customer service, resolving client...

**Job Title: Technical Support Manager** **Job Summary**: As a Technical Support Manager, you will spearhead the seamless functionality of our support department, ensuring a premium level of service is provided to our clientele. Your core mission is to oversee a robust team of support agents, delivering unparalleled customer service, resolving client...

**Job Title: Technical Support Manager** **Job Summary**: As a Technical Support Manager, you will spearhead the seamless functionality of our support department, ensuring a premium level of service is provided to our clientele. Your core mission is to oversee a robust team of support agents, delivering unparalleled customer service, resolving client...

Consumer Connect, an international call center, is currently recruiting for an experienced, skilled and driven Team Leader to join the team **Requirements**: 1. Leadership and Management: - Provide leadership and direction to a team of call center agents, ensuring they are motivated, engaged, and meeting performance targets. - Set clear goals and...

Responsibilities:Oversee all aspects of non-call centre debt recovery operations, ensuring that processes are efficient, compliant, and aligned with company goalsManage internal and external debtor tracing efforts, ensuring seamless coordination with external service providersLead the credit listing process, ensuring accuracy and adherence to legal and...

Responsibilities:Oversee all aspects of non-call centre debt recovery operations, ensuring that processes are efficient, compliant, and aligned with company goals Manage internal and external debtor tracing efforts, ensuring seamless coordination with external service providers Lead the credit listing process, ensuring accuracy and adherence to legal and...

Responsibilities:Oversee all aspects of non-call centre debt recovery operations, ensuring that processes are efficient, compliant, and aligned with company goalsManage internal and external debtor tracing efforts, ensuring seamless coordination with external service providersLead the credit listing process, ensuring accuracy and adherence to legal and...

Hire Resolve is collaborating with a prominent Media and Broadcasting Company in search of a Finance Manager. In this pivotal role, you will be responsible for directing the financial functions of the organization while ensuring adherence to financial standards and regulations.Key ResponsibilitiesOversee the financial planning and analytical processes...

The role is responsible for providing operational support to the facility management.   The position is responsible for assisting the manager and departmental supervisors with stock control processes, including stock take, issuing of stock & receiving deliveries.  Executing general operational tasks, such as arranging appointments, performing equipment...

We are on a transformative journey to establish ourselves as a leading data-driven organization and need a strategic and visionary Head of Data Engineering to leverage data to enhance our operations and customer experiences. We require a resilient individual with the ability to navigate high-pressure environments with composure. The successful incumbent must...

**Company Description** iKhokha is a place where chance takers become change makers. At iKhokha, we believe in better. As you'd expect, our pace is fast-moving and ever-changing. We like it that way. As one of the fastest growing Fintech's in Africa we've built a team of global change-makers who want to make an impact. If you believe in a better future, be a...

**ROLE PURPOSE** To perform Switchboard facilities in a professional manner; provide a high level of customer service to all external and internal callers. **MAIN OUTPUTS** - Ensures high level switchboard operation service. - Ensure the usage of proper telephone etiquette and transfer and direct calls professionally. - Updates information promptly on the...