Barista
3 weeks ago
**About Us**:
We are currently looking for an experienced Barista. As the leading integrated facilities solutions provider in Africa and the Middle East, operating in over 28 countries, with over 40 000 employees, the Tsebo Solutions Group enables businesses to optimise their efficiency and productivity, and become more successful. We take responsibility of our customers’ non-core activities outside of their expertise, empowering them to focus on their core business. Our local expertise, global standards and innovative cross-divisional solutions, such as catering, cleaning, facility management and security, give us the edge to optimise our customers non-core operations, allowing them to enjoy reduced cost, risk and complexity. Fedics has 47 years of experience of catering to all segments across society. The successful incumbent should have extensive client interaction as well as operational experience.
**Duties & Responsibilities**: - Welcomes customers by determining their coffee interests and needs. - Educates customers by presenting and explaining the coffee drink menu; answering questions. - Sells coffees, coffee grinding and brewing equipment by explaining differences in coffee beans and coffee preparation machines;
- Prepares and sells coffee drinks by following prescribed recipes and preparation techniques for coffee drinks, such as, espresso, espresso lungo, caffe latte, and cappuccino. - Generates revenues by attracting new customers; defining new and expanded services and products. - Maintains inventories by replenishing coffee bean supply; stocking coffee brewing equipment; maintaining supplies, pastries, and cookies for coffee bar. - Keeps equipment operating by following operating instructions; troubleshooting breakdowns; maintaining supplies; performing preventive maintenance; calling for repairs. - Maintains safe and healthy work environment by following organization standards and sanitation regulations. - Improves quality results by studying, evaluating, and re-designing processes; implementing changes; maintaining and improving the appearance of the store and coffee bar. - Updates job knowledge by participating in educational opportunities; reading coffee, retail trade, and food service publications; maintaining personal networks.
**Skills and Competencies**: - Excellent customer service - Excellent communication skills - Ability to work under pressure
**Qualifications**: - Matric (Grade 12) - 2 Years experience in same or similar job function
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