Adviser Virtual Trainee

3 weeks ago

Johannesburg, South Africa Absa Bank Limited Full time

Bring your possibility to life Define your career with us
- With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.Job Summary

This role is a trainee role intended to develop these skills:
Provide advice and support in the implementation/development of operational planning and associated service delivery processes, methods and techniques.

Provide specialist advice and support in the implementation/development of operational planning and associated service delivery processes, methods and techniques.

**Job Description**:
Stakeholder Management:
Actively promote and manage the collaborative engagement of internal and external stakeholders, including regulators, suppliers, clients, service providers, business partners and other Absa entities.

Customer service and retention action:
Make use of the Financial Needs Analysis tool (standardized format) provided to conduct a comprehensive risk evaluation for the client.

Discuss various possible solutions and options available with the client and thereafter recommend the most appropriate solution(s) to address any gaps.

Generate and discuss the appropriate solution in writing (quotation) with the client, complete the necessary.

Compliance and Risk Management:
Reasons for the problems

Additional Requirements:
2 to 3 years working experience

NQF 5 qualification

RE5

Education

Further Education and Training Certificate (FETC): Business, Commerce and Management Studies (required)
- Absa Bank Limited reserves the right not to make an appointment to the post as advertised_

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