Operations Specialist

7 months ago

Johannesburg, South Africa FirstRand Full time

Job Description

To support front office teams with the processing of confirmations, trade settlements, and reconciliations. Also attend to administrative tasks (client queries, statements, etc). And perform daily operations to fulfill banking transactions and mitigate associated operational risks.
- Monitor queues on the system for all trades/deals requiring settlements.
- Monitor and manage queues and dealers’ instructions received about the settlement of maturities.
- Determine which deals require full settlements or partial settlements.
- Ensure all deals are settled before cut-off times and that the Liquidity management team has been notified of all large-value payments before cut-off times.

Settlement processing within the standard timelines, whilst adhering to the required process and procedural standards
- Execute transactions consistently, efficiently, and accurately settled before cut-off times., including notification to the Liquidity team for all high-value trades to create a flawless client experience.
- Perform all functions associated with the trade settlement, monitoring for money market deals according to laid down processes. Assigning of SSIs, engaging with the dealers, and notifying the liquidity team of all large-value payments to be released in a bear trap.
- Ensuring segregation of duties is maintained at all times between maker and checker and between confirmations settlements and reconciliations.
- Monitor and troubleshoot payment exceptions/ rejections daily and escalate all issues experienced before cut-off time to the team lead, or head of department in good time to ensure resolution before cut-off times.
- Ensure all daily and month-end interest has been settled according to the instructions.
- Ensure the Unsettling of deals is done on the dealer’s request, and finance is approval received where required.
- Ensure that where required to split deals correct allocation is done to the correct accounts.
- Monitor for maturities daily and ensure that deals have been settled correctly according to the dealers’ instructions.
- If deals have been settled incorrectly, escalate immediately to the team lead and head of the department.
- Attend to and resolve queries, if unresolved escalate to the team leader or head of the department immediately.
- Load cessions and pledges under maker/checker.
- Under no circumstances should deals, or payments be canceled, amended, or unsettled without the dealer’s instruction.
- Maintain and update all process documentation
- Participate in process and system improvement projects and productivity enhancements, which include automation of settlements.
- Ensure that all approvals have been received before performing any back-valued transactions.
- Ensure all End of Day/Start of Day and Intraday checks a
- re performed.
- Ensure a culture to drive the reduction of manual payments and risk mitigation
- Monitor system alerts to ensure all settlements have been successfully processed. Escalate system issues experienced immediately to the team leader or head of the department.

Competencies
- Build and maintain professional working relationships with all stakeholders displaying excellent abilities to initiate dialogue listen advise influence and negotiate to achieve win-win outcomes.
- Initiate meetings with key stakeholders to track progress manage expectations and ensure stakeholders' requirements are delivered.
- Preserve relationships despite airing conflicting views and seek mutual gains when addressing conflicts.
- Anticipate consequences and adapt problem-solving based on continual feedback.
- Act speedily to resolve problems queries and complaints
- Adapt communication styles to meet the needs of different audiences.
- Participate in ad hoc projects as required around the operations function.
- Adhere to policies and procedures.
- Use discretion and informed judgment to anticipate and interpret potential risk issues.
- Remain abreast of process changes and communicate any specific training requirements.
- Identify trends and themes, in conjunction with the Operational Risk Manager, for rehabilitative action.
- Take ownership of personal career development leveraging formal and informal opportunities.
- Read situations and organizational realities.
- Set aside personal agenda for the greater good.
- Act in an ethical transparent and morally defensible manner including highlighting unethical practices.
- Continually share debate and communicate learnings
- Flag and debate issues constructively.
- Promote a friendly cooperative climate.

Job Details

Application Closing Date

27/06/24

  • Supply Chain Specialist

    5 days ago

    Johannesburg, South Africa F & G Sourcing Specialist Full time

    Our Client well-known Logistics, Warehousing, Supply Chain Company is currently looking for a **Supply Chain Specialist** to Join their team based in either Durban/Johannesburg **Must be Vaccinated or open to vaccination** **Reports to**: Executive Manager **Job Function**: **Essential Requirements**: - National Diploma/BTech in Industrial Engineering...

  • Specialist Operations

    4 days ago

    Johannesburg, South Africa Absa Bank Limited Full time

    Bring your possibility to life! Define your career with us - With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.Job...

  • Operations Specialist

    2 weeks ago

    Johannesburg, South Africa Zoie Health Full time

    **About Zoie Health** Zoie Health is Africa’s first digital women’s health clinic. Zoie’s mission is to make quality women’s healthcare more accessible for millions of women around the world by leveraging leading technology, world-class clinical care and love. Our vision is for Zoie to be part of a woman’s healthcare journey for life, as we care...

  • Laboratory Operations Specialist

    4 weeks ago

    Johannesburg, Gauteng, South Africa Prostaff Holdings Full time

    Job Title: Laboratory Operations Specialist About the Role: We are seeking a highly motivated Laboratory Operations Specialist to join our team at Prostaff Holdings. As a Laboratory Operations Specialist, you will be responsible for managing the day-to-day operations of our laboratory activities, including the preparation and analysis of all samples. About...

  • Recruitment Operations Specialist

    4 weeks ago

    Johannesburg, Gauteng, South Africa TalentCru Full time

    Job Title: Recruitment Operations SpecialistTalentCru is seeking a highly skilled Recruitment Operations Specialist to join our team for a 6 months contract. As a Recruitment Operations Specialist, you will play a vital role in maintaining and updating our talent database with accuracy and efficiency.The estimated salary for this position is $60,000 -...

  • Financial Operations Specialist

    4 days ago

    Johannesburg, Gauteng, South Africa Dynexity Full time

    About the RoleWe are currently looking for a Financial Operations Specialist to join our finance team at Dynexity. As a Financial Operations Specialist, you will play a key role in ensuring the smooth operation of our financial processes.Your main responsibilities will include preparing monthly creditor reconciliations, preparation of monthly balance sheet...

  • Senior Product Specialist

    2 days ago

    Johannesburg, South Africa F & G Sourcing Specialist Full time

    Our financial services client is seeking a skilled **Senior Product Specialist** to join their team in Johannesburg. **Main Purpose of Role**: To enable the business growth strategy by ensuring that the Payroll and related products remains relevant, competitive and of high quality. This position works closely with business units to gain in-depth...

  • Machining Operations Specialist

    4 weeks ago

    Johannesburg, Gauteng, South Africa Talent Evolution Full time

    Talent Evolution is seeking a highly skilled Machining Operations Specialist to join our team. As a key member of our production department, you will be responsible for operating and maintaining complex CNC machining equipment. The ideal candidate will have a strong understanding of machine tool operations and experience working in a fast-paced manufacturing...

  • Manufacturing Operations Specialist

    3 weeks ago

    Johannesburg, Gauteng, South Africa Pronto Labour Team Full time

    Job SummaryWe are seeking an experienced Manufacturing Operations Specialist to join our team at Pronto Labour Team. As a key member of our operations team, you will be responsible for ensuring the smooth operation of our manufacturing processes.

  • Financial Operations Specialist

    4 weeks ago

    Johannesburg, Gauteng, South Africa ESG Recruitment Full time

    Job Title: Financial Operations SpecialistWe are seeking an experienced Financial Operations Specialist to join our team at ESG Recruitment. This role will be responsible for managing debtors, maintaining financial records, and providing exceptional support to our clients.Key Responsibilities:Manage debtor relationships and resolve any issues...

  • Operations Specialist

    7 months ago

    Johannesburg, South Africa Permit Health Full time

    **Permit Health — Operations Specialist** **About Permit Health** **About the role** The Permit business is humming along and growing quickly, with leading healthcare companies as customers (companies backed by top Silicon Valley investors such as Y Combinator, General Catalyst, Kleiner Perkins, Stanford, and others). Unlike most startups, we are quite...

  • Business Operations Specialist

    3 weeks ago

    Johannesburg, Gauteng, South Africa TalentCru Full time

    Job OverviewTalentCru is seeking an experienced Business Operations Specialist to join our team. In this role, you will provide comprehensive back-office support to the technical operations management team.

  • Platform Operations Specialist

    4 days ago

    Johannesburg, Gauteng, South Africa Kontak Recruitment Full time

    Job OverviewKontak Recruitment is seeking a highly organized and detail-oriented individual to fill the role of Platform Operations Specialist. As a key member of our team, you will be responsible for ensuring seamless operations and customer satisfaction.

  • Transportation Operations Specialist

    4 days ago

    Johannesburg, Gauteng, South Africa Kontak Recruitment Full time

    About the RoleWe are seeking a skilled Transportation Operations Specialist to join our team. As a key member of our operations department, you will be responsible for managing our fleet and providing warehouse support.

  • Platform Operations Specialist

    1 month ago

    Johannesburg, Gauteng, South Africa Recruitment Full time

    Job OverviewWe are seeking a highly organized and detail-oriented Platform Operations Specialist to join our team. In this role, you will be responsible for overseeing order processing, inventory management, and customer requests to ensure seamless operations and customer satisfaction.

  • Operations Specialist

    7 months ago

    Johannesburg, South Africa Six Sense Full time

    Gauteng, JHB - Northern Suburbs - Annually Cost To Company (Market related) A well-established Travel company is seeking to appoint an Operations Specialist To fill a full operations role in the booking process, firstly as a support to the Travel Designers but being the first line in relationships with suppliers and administration of the entire backend of...

  • Sales Operations Specialist

    1 month ago

    Johannesburg, Gauteng, South Africa The Corporate Circle Full time

    At The Corporate Circle, we're looking for a Sales Operations Specialist to support our Head of Sales Fulfillment and Outbound in achieving business objectives.This specialist role involves managing inbound leads and partnerships, executing sales initiatives, and troubleshooting operational hiccups. You'll also handle contracts and unique solutions while...

  • Financial Operations Specialist

    4 weeks ago

    Johannesburg, Gauteng, South Africa Network Recruitment Full time

    Job Title: Financial Operations Specialist">About the Role:We are seeking an experienced Financial Operations Specialist to join our dynamic team at Network Recruitment. As a key member of the finance department, you will be responsible for providing administrative support to the accounting team.Main Responsibilities:Prepare and process journals, cashbook...

  • Financial Operations Specialist

    3 weeks ago

    Johannesburg, Gauteng, South Africa Bridge Personnel cc Full time

    Job Title: Financial Operations SpecialistAbout Us: Bridge Personnel cc is a leading recruitment agency specializing in financial and administrative placements.Salary: R350,000 - R500,000 per annum based on experience and qualifications.Job Description:We are seeking an experienced Financial Operations Specialist to join our team. The successful candidate...

  • Mining Operations Specialist

    3 weeks ago

    Johannesburg, Gauteng, South Africa The Legends Agency Full time

    The Legends Agency is seeking a Mining Operations Specialist to join our team in North America. The successful candidate will be responsible for developing comprehensive mine plans that optimize open-pit and underground operations.Key Responsibilities:Mine Planning: Create strategic mine plans that maximize value and ensure safe and profitable mining...