Front Office Manager

3 weeks ago

Pilanesberg, South Africa Dream Hotels and Resorts Full time

Grade 12
- A Hospitality qualification is beneficial.
- 2-3 Years’ experience in a similar position with a solid track record in the hospitality industry.
- Knowledge of Apex, Profit room and Nebula is beneficial.
- Will run the office and be the General Managers assistant as well.
- Will need experience with all Front of House-related procedures (Admin, Reservations, Function Coordinator, Activity Coordinator, Stock Control, Manage financials daily)
- Be able to perform under pressure and manage time effectively.
- Able to Problem Solve and be a forward thinker.
- Compassionate and caring individual.
- Proud of accomplishments and driven to achieve.
- Must be customer service orientated with excellent people skills.
- Must have effective communication skills in English (Verbal and written)
- Afrikaans will be beneficial (Verbal and written)
- Should be flexible and willing to help and learn in other areas of the business, multi-tasking role
- Must be able to prioritize and manage tasks independently and work within a multicultural team.
- Needs to be a Team player.
- Needs to be Computer literate in MS Office suite.
- Must be Presentable, friendly, and outgoing personality.
- Willing to go the extra mile and not a clock watcher.
- Will run and oversee the training program.
- First Aid Warden, first aid will be beneficial.
- Will run and oversee the Health and Safety compliance.
- Will run and oversee the Environmental program.
- Own transport and license essential

Salary R11,500 basic per month

Provident Fund

12 days on 3 days off, twice per month or 24 days on 6 days off, once per month, this depends on the needs of the lodge.

Accommodation live-in, room with bathroom. No outdoor pets, however indoor pets allowed.

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