Commercial Manager

2 weeks ago

Cape Town, South Africa Initiate international Full time

We have an exciting new career opportunity for a **Commercial Manager (Africa)** to join a leading B2B solution provider for casino operators at their offices in **Cape Town**. They are looking for someone with strong commercial and business sense, that can manage a Key Account Management team and ensure they upsell and grow their operators’ revenues. This role requires a lot of local and international travel, so being vaccinated is mandatory. If you have a strong similar background and extensive knowledge of the African iGaming market, this **job** could be perfect for you

Your key **job** responsibilities as the **Commercial Manager (Africa)** in **Cape Town** will include:

- Analyse sales and other reports that give insight into how a company can make adjustments to improve performance
- Develop strategic plans to encourage business growth
- Management of a team of account managers and growing the team
- Develop and implement a strategic plan for the Key Account Management department to achieve revenue targets and improve customer satisfaction
- Identify and pursue new business opportunities with existing and potential clients
- Build and maintain strong relationships with key clients, serving as the primary point of contact for all account-related issues
- Use analytics to create action plans that are based off data and statistics and interpret results against targets
- Partnering with business managers to drive financial performance
- Oversee staff, suppliers, and contractors to ensure that deadlines are met
- Assist with negotiating contracts
- Oversee monthly spend with vendors
- Assisting with the budgeting process, review the monthly financial reports and manage expenses over budget
- Implementing research activities to analyse client feedback and monitoring new and existing project plans and executions for desirable results
- Notifying process problems and challenges to sales and marketing departments and maintaining brand relationships with sales and marketing teams and clients effectively
- Gather feedback from customers, study other customer success programs and analyse customer data to identify the best practices

Requirements for this **Commercial Manager (Africa) job** in **Cape Town**:

- Must have a strong sales background and experience managing a high performing account management & sales team with ambitious KPIs
- Strong knowledge of the African iGaming market
- Must have experience in the betting and gaming industry
- Proven track record of developing and executing successful Key Account Management strategies that have driven revenue growth and improved customer satisfaction
- Strong leadership skills, with the ability to motivate and manage a team to achieve departmental goals
- Strong drive for results
- Fluent in English, additional languages considered extremely valuable
- Proactive and strong communicator (commercial negotiator focus)
- Knowledge of longer and complex sales cycles
- Willingness to travel within South Africa, Africa, and overseas
- Must be fully vaccinated

If you wish to view additional Gaming, Betting, & Gambling jobs, please click through to our **job** section.

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