Survey Programmer

2 weeks ago

Johannesburg, South Africa IQbusiness South Africa Full time

Are you passionate about market research and proficient in survey programming?

We are looking for a skilled Survey Programmer to join our team. Your primary role will involve scripting, administering and maintaining market research surveys and projects.

**REQUIREMENTS**:

- Recognised post-matric qualification.
- Ideally two (2) or more years’ experience in a Market Research role which includes survey scripting, survey deployment and monitoring.
- Knowledge of, and ability to use, research and scripting platforms, for example, but not limited to: Alida; Maru; Alchemer; Survey Monkey; Dooblo or other proprietary Market Research survey software.
- CSS or HTML experience is advantageous.

**COMPETENCIES**:

- Ability to support multiple stakeholders in a fast-paced environment.
- General knowledge of conducting market research is ideal; but not compulsory.
- General and technical problem-solving abilities.
- Cross-departmental collaboration skills.
- Effective communication skills.
- Ability to effectively multi-task.
- Approachable “go-to” person.
- Adaptable.
- Excellent attention to detail.
- Process oriented approach to tasks.
- Sound time management skills.
- Strives for zero-defect and delivery excellence.

**ROLES & RESPONSIBILITIES**:

- **
Survey Data Visualisation & Extraction** - setting up cross-tables for the purpose of monitoring survey completion, exporting survey data, survey data cleaning and format-specific data preparation.
- ** Execute Administrative Tasks**:

- related to insight community administration and community member management; incentive and reward fulfillment; compiling and maintaining process and project documentation; as well as recording activities for the compilation of cost-monitoring and operational metrics.
- ** Quality, Processes,** **and Improvement** - demonstrate a “quality-in-all-I-do,” customer-centric approach to performing tasks, sharing “lessons learned” and participating in problem resolution discussions.
- ** Client & Internal Stakeholder Support**:

- supports Research and Account Directors in fostering strong relationships with clients through providing technical training, ongoing support and assisting with platform and project query resolution.
- ** Project Management**:

- as part of a Team, ensure constant communication on progress and highlighting challenges impacting on delivery. Work towards delivering all project and administrative tasks within agreed timelines**.**
- Please note: As all IQbusiness roles require honesty in the handling of or access to cash, finances, financial systems, or confidential information; our recruitment process requires that the following background checks be completed: credit, criminal, ID, and qualification verification_
- IQbusiness is committed to sustainable growth and transformation, we embrace diversity and employ previously disadvantaged individuals_

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