Sales/reception
2 weeks ago
KEY PERFORMANCE AREAS
- Sourcing potential clients for sales staff by searching/researching clients using tools such as Linkedin and the Company’s CRM system.
- Assisting sales staff by completing sales transactions as requested.
- Actively supporting sales staff to find and close business.
- Manning of a store with a sales consultant, which entails ensuring that the store is open and trading at the specified mall hours, ensuring that the store is clean and organised in a way that represents the brand of the Company.
- Assisting with stock counts as per procedures and standards.
- Ensuring that stock and cash are safeguarded. The loss of stock is considered very serious and will result in a full investigation which may result in dismissal if negligence or dishonest behaviour by the incumbent is uncovered.
- Ensuring that merchandise is always attractively and accurately displayed in the store.
- Filing, general administration and assisting in-store efficiency as required.
- Capturing information on the Company’s CRM system
- Carrying out functions as instructed by the Sales Manager of the store or regional sales manager.
- Co-ordinating orientation for newly employed staff
- Fulfilling liaison and troubleshooting functions for sales staff so that they can focus on selling.
- High level of awareness i.e. the ability to notice and respond appropriately to fraudulent and suspicious behaviour while interacting with a client and observing the store’s surroundings.
COMPETENCIES
- Matric
- Afrikaans and English proficient
- Well-groomed and presented
- Strong client service skills
- Good communication skills on the phone, face-to-face and electronically
- Strong team player
- Computer literate and basic skills of Microsoft Suite Packages
- Excellent verbal and written communication skills
- Optimistic
- Hard-working - must be ‘pushing from the back to help the sales staff and the store achieve their monthly sales targets
- Resilience
- Drive
- Professional outlook and demeanour
- Ability to follow up and follow-through
- Strong ethical intelligence
- Receptive to learning and continuous improvement
- Ability to think on their feet
**Salary**: R8,000.00 per month
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