Travelhub Sales Consultant

4 weeks ago

Cape Town, South Africa Travelstart Online Travel Operations Pty LTD Full time

**Purpose of the role**:
**The role will involve (but not limited to)**:
(An overview, but is not limited to the full function of the role)
- Driving sales techniques and tools to achieve and exceed set sales targets
- Using effective sales techniques and tools to achieve and exceed set sales targets selling international flight tickets, packages (local and international), and cruises. Responsible for creating an environment to acquire, maintain, and grow a solid client base contributing to and increasing the company's profit
- Use the best levels of customer service, ensuring that Travelstart is the only place to book travel - continuously working on improving the NPS score
- Ensuring all of the customer’s needs are met within the initial opening on an enquiry
- Qualify customers completely to deliver the best service and give the most competitive price

**Responsibilities**:

- Converting all requests and holiday package requests into sales and revenue, using the best sales techniques to understand the needs of the customer and provide the very suitable product match to the needs of every customer
- Responsible for offering and selling additional Travelstart products and 3rd Party products with every booking, upgrade customers to business class, 3* to 4* hotels..
- Accurate completion of all new bookings, invoicing, amended bookings, and all other administrative responsibilities within the expected timefame.
- Respond to all relevant inbound and outbound calls as required.
- Respond and action all relevant communication correspondence with customers within the time requirement, SLA
- Strive to deliver the highest standard of customer service and work output
- Assisting, as a team, to implement "best practice" policies and procedures
- Ensure all Sales targets set are reached to ensure sales and revenue
- Follow up on every inquiry, and create a sense of urgency to ensure every sale is closed and optimized
- Processing all fraud checks before issuing
- After-hours customer assistance where needed
- Turn every objection into a handled alternative
- Always questioning what we do to ensure we have the best possible position in the market, challenge the norm to achieve more

**Other**:

- Other duties are consistent and within the scope of the position.

**Expectations**:

- Professional written and verbal communication is expected at all times between consultant & customer and consultant to consultant
- All turnaround times are strictly adhered to for quotes
- Extra’s such as accommodation, car hire, and Travelstart products are offered on every booking
- Passport, Visa and inoculation information must be given for all flight bookings
- All information about a booking and repeated back to the client verbally at the time of booking to avoid errors
- All clients are to be assisted in the absence of a particular agent, whether it is your or their client
- A sense of urgency is to be created to close all sales

**Skills Requirement**:

- Efficient working knowledge of Amadeus or similar GDS
- English is essential, any other language deemed as desirable
- Sales experience in the travel industry

**Personal competency requirements**:

- Self-confidence
- Ability to sell and close sales
- Service driven
- Be proactive and have a positive approach
- Team player
- Be able to multi-task with different systems
- Goal-orientated and target-driven
- Self-motivated

**Experience**:

- Minimum 5 years sales experience in the Retail Travel Industry

**KPIs**:

- Monthly Sales figures
- Commission
- Sales of Travelstart Extra’s such as Travel insurance, Cancelation Policy, Flexi Ticket
- Losses incurred due to agent error
- Conversion, number of enquired vs. number of closed sales

**Training**:

- Amadeus as well as relevant short courses
- TCC Training including queues
- Company Policies and Procedures
- Hotel Sales on Preferred partners
- Car Sales on Car Trawler
- Travelstart Products
- External training is arranged with Travelstart preferred partners

Please note that we reserve to right to amend, freeze the role or not hire. The final appointment will be at the discretion of Travelstart. Travelstart is committed to transformation and redressing of past inequalities. Our employment equity goals will be taken into account in our selection process.
Good luck

  • Sales Consultant

    1 month ago

    Cape Town, City of Cape Town, Western Cape, 8001, South Africa BizGro Sales Placement Specialists Full time

    A leading Olive Oil Manufacturer seeks an experienced Sales Consultant to call on the FMCG & Food Service market sector. Please note that this is a Cape Town based opportunity. The ideal Candidate will – > have 5+ years experience in sales to these sectors > be a dynamic & effective sales Consultant > have reliable transport > have cooking oil sales...

  • Sales Consultant

    6 days ago

    Cape Town, City of Cape Town, Western Cape, 8001, South Africa BizGro Sales Placement Specialists Full time

    A leading Olive Oil Manufacturer seeks an experienced Sales Consultant to call on the FMCG & Food Service market sector. Please note that this is a Cape Town based opportunity. The ideal Candidate will – > have 5+ years experience in sales to these sectors > be a dynamic & effective sales Consultant > have reliable transport > have cooking oil sales...

  • Sales Consultant

    2 months ago

    Cape Town, City of Cape Town, Western Cape, 8001, South Africa BizGro Sales Placments Full time

    A leading Cape Town Catering Equipment Supplier seeks an experienced sales Professional to join their Team. Required skills include ~ ·       5+ years within sales to the Hospitality market sector (preferably catering equipment sales) ·       A bonus would be a background of a working Chef ·       Valid driver’s licence & your own...

  • Sales Consultant

    6 days ago

    Cape Town, City of Cape Town, Western Cape, 8001, South Africa BizGro Sales Placments Full time

    A leading Cape Town Catering Equipment Supplier seeks an experienced sales Professional to join their Team. Required skills include ~ ·       5+ years within sales to the Hospitality market sector (preferably catering equipment sales) ·       A bonus would be a background of a working Chef ·       Valid driver’s licence & your own...

  • Sales Representative

    5 days ago

    Cape Town, South Africa Independent HR Consultant Full time

    JOB TITLE**:Sales Representative - New Business** DEPARTMENT: Sales REPORTING TO: HOD - Sales and Marketing / General Manager TYPE: Full Time - 30% In-Office & 70% Outbound **THE COMPANY** We are a relationship-centric powerhouse within the Fire Detection and Gass Suppression Systems industry. We serve customers that are as serious about life safety as...

  • Sales Representative

    2 weeks ago

    Cape Town, South Africa Independent HR Consultant Full time

    JOB TITLE: Sales Representative – New Business DEPARTMENT: SalesREPORTING TO: HOD – Sales and Marketing / General ManagerTYPE: Full Time – 30% In-Office & 70% Outbound THE COMPANY We are a relationship-centric powerhouse within the Fire Detection and Gass Suppression Systems industry.We serve customers that are as serious about life safety as what we...

  • Sales Representative

    7 days ago

    Cape Town, South Africa Independent HR Consultant Full time

    JOB TITLE: Sales Representative – New Business DEPARTMENT: SalesREPORTING TO: HOD – Sales and Marketing / General ManagerTYPE: Full Time – 30% In-Office & 70% Outbound THE COMPANY We are a relationship-centric powerhouse within the Fire Detection and Gass Suppression Systems industry.We serve customers that are as serious about life safety as what we...

  • Media & Advertising Sales

    1 month ago

    Cape Town, South Africa The Sales Barn Full time

    **We’re Hiring !!!! Advertising & Media Sales Executive** If you have proven ability to engage with customers at a high level, manage existing accounts as well as develop new business, are commercially minded and ambitious, this could be the opportunity you are looking for! **Responsibilities** - **Client Relationship Building**: Develop and nurture...

  • Sales Consultant

    2 months ago

    Gqeberha, Nelson Mandela Bay Metropolitan Municipality, Eastern Cape, 6006, South Africa BizGro Sales Placements Full time

    We urgently seek the services of a hard-hitting sales professional with strong Bakery experience. This position comes with a company car. Vacancy is available in Port Elizabeth / Garden Route.   The position comes with a basic + commission + company car + perks. The ideal candidate will ~ > have strong teaching & presentation skills > have strong sales...

  • External Sales Executive

    1 month ago

    Cape Town, South Africa The Sales Barn Full time

    **Introduction**: We are seeking highly motivated and results-driven ICT Solutions Sales Consultants to join one of our dynamic team in Cape Town. As an ICT Solutions Sales Consultant, you will play a pivotal role in our organization's growth by driving new business acquisition. We are looking for a self-starter with excellent interpersonal skills, a proven...

  • Dynamic Sales Exec

    2 months ago

    Cape Town, City of Cape Town, Western Cape, 8001, South Africa BizGro Sales Placements Full time

    We seek an dynamic Food Service Sales Consultant with extensive sales experience in the Western Cape region. The right fit Candidate will have ~ ·       3+ years Food Service sales experience ·       strong interpersonal skills & the ability to communicate effectively ·       a strong HUNTER sales Personality ·       a valid...

  • Dynamic Sales Exec

    6 days ago

    Cape Town, City of Cape Town, Western Cape, 8001, South Africa BizGro Sales Placements Full time

    We seek an dynamic Food Service Sales Consultant with extensive sales experience in the Western Cape region. The right fit Candidate will have ~ ·       3+ years Food Service sales experience ·       strong interpersonal skills & the ability to communicate effectively ·       a strong HUNTER sales Personality ·       a valid...

  • Sales Consultant

    1 month ago

    Cape Town, South Africa Nato Financial consultancy Full time

    We are looking for a charismatic and skilled sales consultant to approach potential clients and inform them of our products and services. The sales consultant is also responsible for building good relationships with new and existing clients to try and ensure their business in the future. To be successful as a sales consultant you must have excellent...

  • Sales Consultant

    5 days ago

    Cape Town, South Africa The Recruiters Full time

    **Title**: **Sales Consultant**: **Salary**: - 20000-23000 CTC plus comm & Incentives offered **Description**: - Our client is seeking an experienced, young dynamic Sales Consultant to join their growing team. - Duties/Responsibilities (not limited to): - Visit customers according to the contact plan and sell merchandise - measuring space doing a needs...

  • Sales Consultants

    6 days ago

    Cape Town, South Africa The Perfect Placements Full time

    Our client, a supplier of fresh produce is looking for **Sales Consultants **to join their team at their Cape Town branch. The applicant must be proactive, work with mínimal supervision, be a team player, strong-willed and have strong sales background with the ability to close volume sales. **Applicants should have a strong sales background within the...

  • Sales Consultant

    2 weeks ago

    Cape Town, South Africa GreenJobs (PTY) Ltd Full time

    This is a full-time hybrid role for a Field Sales Consultant located in Cape Town. As a Field Sales Consultant, you will be responsible for generating sales leads, presenting sales proposals, managing the sales process, and providing excellent customer service. You will work closely with the GreenJobs team to meet and exceed sales targets and goals. **Job...

  • Sales Consultant

    2 months ago

    Cape Town, South Africa Alpha Konnect Full time

    ALPHA KONNECT is seeking strong, pro-active and target driven sales consultants. Job brief We are looking for outbound sales consultants to sell short term insurance on behalf of leading insurance companies. Your main duties include selling insurance to South African consumers via telephonic communications to establish interest of Financial service...

  • Sales Consultant

    1 month ago

    Cape Town, South Africa TRO The Right Opportunity Full time

    **Sales Consultant** TRO The Right Opportunity (Pty) Ltd looking for a self-motivated external Sales Consultant to join our dynamic sales team. This person will be responsible for maintaining our existing business and key focus will be growing sales in new markets. There will be travel involved to client sites **Details**: **Job Types**:...

  • Sales Consultant

    2 months ago

    Cape Town, South Africa West Coast Personnel Full time

    Sales Consultant Cape Town Market-related Salary National fire protection company, specializing in fire systems for shopping centres and, industrial and commercial buildings seek a Sales Consultant to be an integral part of our team.As a sales Consultant, you will play a crucial role in securing sales by implementing strategic initiatives, building robust...

  • Sales Consultant

    6 days ago

    Cape Town, South Africa West Coast Personnel Full time

    Sales Consultant Cape Town Market-related Salary National fire protection company, specializing in fire systems for shopping centres and, industrial and commercial buildings seek a Sales Consultant to be an integral part of our team.As a sales Consultant, you will play a crucial role in securing sales by implementing strategic initiatives, building robust...