Manager: Commercial Property Underwriting

4 weeks ago

Sandton, South Africa Santam Full time

What will you do?

Commercial Underwriting has a position available for a Manager: Commercial Property Underwriting and will based at our Alice Lane Office in Johannesburg. This role will report to the Head: Commercial Underwriting. What will make you successful in this role?

The individual is required to ensure Santam’s Commercial Property Portfolio achieves its profit and growth targets within the parameters of our risk appetite, as determined by the Board. The role involves managing a team of senior property underwriters as well as playing an active role in further developing underwriting skills within Santam.

**PRINCIPLE ACCOUNTABILITIES INCLUDE**:
Overall responsibility for Santam’s Commercial property portfolio, with regards to product, rate and rule, within the parameters of our risk appetite.
Ensure ongoing profitability and growth of Santam’s Commercial property portfolio.
Overall responsibility for all Property Underwriting decisions within Client, Broker and Partner Solutions, i.e. maintain, amend and take overall responsibility for individuals’ Property Mandates throughout the business to achieve objectives of this portfolio.
Create appropriate underwriting rules to balance customers’ needs with Santam’s risk appetite.
Produce comprehensive, well thought through business cases to proposals for changes to risk appetite, if needed.
Research and development of new Commercial insurance covers and products to meet clients’ needs as the risk environment changes and to ensure market competitiveness.
Determine business specifications for the design and development of the Commercial Property offerings in Policy Centre.
Maintain, create and sign off on all policy wordings, Broker guidelines and implementation of any regulatory requirements, for all Santam’s Commercial offerings, including Agri, Wine, Schools, Tourism & Guesthouse etc. with regards to Property and General sections.
Work with Actuaries to determine appropriate rating structures for Commercial Property Sections for all Commercial offerings (incl. Agri).
Develop rating tools/solutions for these classes of business for use by external business partners.
Maintain and amend our National Survey Policy which determines which risks need to be surveyed at what stage of the policy lifecycle.
Manage Santam’s surveying function, as a key component of our Property portfolio.
Manage Santam’s property underwriting team. This includes building build an effective Commercial Property & Agri Underwriting team which provides consistent and excellent service delivery in line with Santam Experience requirements.
Develop and build specialist Property technical underwriting skills within Santam, ensuring appropriate succession plans in place at all times.
Interact and assist Brokers and Partners from time to time, as needed with regards to Property Underwriting queries.
Provide specific support to our Segment Solutions teams.
Qualifications and Experience

**Bachelor’s degree or relevant insurance related diploma**: AIISA or FIISA or similar

**Recommendation**: Management or Leadership qualification
Must be able to demonstrate property underwriting ability and expertise
Proven track record of ideally at least 10 years’ experience within a Commercial Underwriting environment of which ideally at least 5 years’ management of a Specialist Underwriting team
Knowledge of (and understanding of the impact of) the relevant legislation on the business e.g. Building regulations etc.
Advance Computer literacy (MS Word, Excel & PowerPoint)

**Skills**:
Commercial Property Underwriting skill
Advanced Excel
Management experience in Commercial Underwriting
Excellent English communication & report-writing skills
Presentation skills
Establish interpersonal relationship, negotiating and networking skills
Ability to influence
Ability to learn new systems quickly
Ability to work under pressure with appropriate prioritisation skills
Results-orientated and deadline driven
Good analytical skills and problem-solving abilities
Skilled in leading and coaching staff
Creativity and ability to innovate and find new solutions to new challenges
Able to organise own and others workloads to achieve priorities and objectives
Demonstrate capability to think of the organisation holistically
Build and lead a team and ensure Santam remains market leader in Commercial Property & Casualty risks
Competencies

Collaborates
Client focus
Drives results
Flexibility and adaptability
Cultivates Innovation
Organisational Savvy
Builds Networks
Manages Complexity
Persuades
Managing, adapting and responding to change
Negotiating and Influencing others
Analytical
Attention to detail and meticulous About the company

Santam is the market leader in the general insurance industry in Southern Africa. We are a large, diversified, expanding and transforming company and whilst based in South Africa, we are rapidly moving into a number of emerging markets, both in Africa and Asia.
At Santam, we

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