Quality and Insights Consultant

2 weeks ago


Johannesburg, South Africa Kaelo Full time

Company Description
**About Kaelo**
Kaelo provides essential healthcare solutions ensuring the physical and psychosocial wellbeing of all South Africans towards lasting social change. Kaelo meets the Healthcare needs of Corporate and Retail clients across South Africa - products offerings include Medical Insurance, Medical Aid, Gap Insurance, Kaelo Money and employee assistance programmes.

**Job Description**:
The Quality and Insights Consultant will form part of the Quality and Insights business area. Responsible for understanding all quality requirements for the business and adherence to the ISO 9001:2015 standard. Observing, receiving, and otherwise obtaining information from all relevant sources to audit and analyse. Supporting and maintaining the standards that provide guidance and tools for the business to ensure our products and services consistently meet our customer’s requirements, and that quality is consistently improved.

KEY OUTCOMES
Conducting business audits within specified time frames
Compile quality and insight reporting and insights
Assess and Manage results ensuring that efficient corrective and preventative action plans are maintained
Attend relevant business meetings to support the business and identify opportunities to improve
Monitor quality standards and support the business
Support and monitor knowledge and development models
Drive and support continuous improvement

**Qualifications**:
SPECIAL REQUIREMENTS
- PERSON DETAILS: WORK EXPERIENCE
REQUIRED
1-3 years of Internal audit experience
PREFERRED
ISO knowledge and experience
Health industry

EDUCATION: QUALIFICATIONS: ACCREDITATIONS WITH PROFESSIONAL BODY
REQUIRED
Matric
Relevant diploma or degree qualification
PREFERRED
ISO 9001:2015 Auditor Transition Training
Certified Quality Auditor
Quality Management Training

TECHNICAL SKILLS OR KNOWLEDGE
REQUIRED
Root cause analysis
Technical proficiency with an affinity to acquire new knowledge
Ability to analyse data and create and review processes
Excellent communication skills
A desire to help others achieve their best, detail orientated
PREFERRED
Lean six sigma
Sparx Enterprise Architect

Additional Information
**PERSONAL ATTRIBUTES : COMPETENCIES**
- Accountability
- Communication
- Business writing skills
- Efficient and effective mindset
- Planning and organisation
- Resilient and adaptive
- Self-development
- Significance and values oriented
- Ethical



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