Debtors Clerk

2 weeks ago

Bryanston, South Africa NHC Medical & Dental Centre Full time

Purpose:
Overseeing the collection of customer accounts in a manner that ensures high customer satisfaction and loyalty.

Key Performance Indicators

Attend to all the rejections on the EDI report

Attend to all the walkout report.

Contact all the patients that have outstanding debt.

Follow the collection process and the call scripts.

Contact the medical aids on all the outstanding claims from 30 days plus.

Provide a comprehensive daily report to the Debtors’ Manager.

Attending to incoming calls

Provide feedback on all the age analysis worked on for the month to the Debtors’ Manager.

Monthly meeting with all the disciplines to discuss the age analysis and all the bad debt, handovers.

Flagging all accounts to the correct status

Qualifications:
Matric

Office Administration (NQF Level 3)

2-3 years’ experience in similar role

GoodX experience will be an added advantage.

Computer literacy (MS Packages, etc.)

Skills and Attributes:
Strong interpersonal skills and conflict management

Basic financial literacy and understanding

Flexibility in terms of availability

Professional communication skills

Ability to build professional relationships with clients.

Ability to work under pressure.

All interested applicants are requested to forward the complete

**Job Types**: Full-time, Permanent

Ability to Commute:

- Bryanston, Gauteng (required)

Ability to Relocate:

- Bryanston, Gauteng: Relocate before starting work (required)

Application Deadline: 2024/03/08

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