Operations Compliance Analyst

7 months ago

Johannesburg, South Africa Equinix Full time

Operations Compliance Analyst
Equinix is the world’s digital infrastructure company, operating 240+ data centers across the globe and providing interconnections to all the key clouds and networks. Businesses need one place to simplify and bring together fragmented, complex infrastructure that spans private and public cloud environments. Our global platform allows customers to place infrastructure wherever they need it and connect it to everything they need to succeed.

We are a fast-growing global company with 20 years of continuous growth. Through our innovative portfolio of high-performance products and services, we have created the largest, most active global ecosystem of 10,000+ companies, including 2,100 networks and 3,000+ cloud and IT service providers in 32 countries spanning six continents.

Joining our operations team means that you will be at the forefront of all we do, maintaining critical facilities infrastructure as part of a close-knit team delivering best-in-class service to our data center customers. We embrace diversity in thought and contribution and are committed to providing an equitable work environment. that is foundational to our core values as a company and is vital to our success.

**Job Summary**

The Compliance Analyst (Intermediate level) develops professional expertise while resolving an intermediate level variety of issues within a moderate scope. Receives general instructions on routine work, and detailed instruction on new assignments.

**Responsibilities**

Audits & Certifications
- Provides developed site level logístical support for compliance audits (internal and external), within a moderate scope
- Extracts list of open findings for site(s) in scope
- Maintains and distributes certification assets to stakeholders internal and external to Equinix, within a moderate scope
- Collects and coordinates developed audit evidence assets
- Performs an initial review of audit evidence assets and coordinates to ensure that non-compliance findings are closed in a timely manner

Management Systems
- Updates any local site level management system assets by raising a document change request, as per input from site personnel and site compliance senior staff
- Provides developed site level logístical support for management review meetings, within a moderate scope
- Follows all local procedures that are developed to comply with local legislative and Equinix requirements
- Maintains a moderate level of required compliance records in local/global repositories including: records relevant to Operations compliance(QISBC and EHS)
- Manages document change requests for compliance related process assets while utilizing developed personal expertise
- Tracks moderate compliance process asset updates
- Tracks completion of management reviews at 1st line of defense level, within a moderate scope

Program Management
- Produces developed compliance reports for local management, including: key performance indicators and metrics with assistance from senior team members
- Participates in moderate process improvement initiatives and compliance projects for the site/country in collaboration with regional and/or global stakeholders
- Answers moderate queries on compliance tools/systems and manages the tool as an administrator

Training
- Develops intermediate compliance training requirements to ensure requirements have been met and tracks completion, within a moderate scope
- Maintains intermediate compliance information on competencies and certifications that are required for tasks and roles
- Carries out intermediate training for data centers and Operations on internal tools and policies, as required
- Liaises with translation vendors for any policies/procedures, as required locally
- Tracks relevant mandatory compliance training

1st Line Responsibilities
- Supports in internal audit as a co-auditor within a moderate scope
- Assists data center Managers in the implementation of intermediate site level compliance policies and processes as per global requirements

2nd Line Responsibilities
- Fields intermediate communications from first line of defense: requests for assistance, questions, reports of non-compliance compiles and communicates responses
- Supports intermediate level accidents and compliance investigations to ensure the comprehensive gathering of supporting evidence material

Compliance Implementation
- Fields moderate level communications from data centers: requests for assistance, questions, reports of non-compliance, etc
- Compiles and communicates responses with some direction from manager and senior teammates
- Supports with intermediate level accidents and moderate compliance investigations to ensure the comprehensive gathering of supporting evidence material
- Ensures the moderate level of new site expansions meet regulatory and Equinix requirements
- Supports the implementation of standards and regulatory requirements within a moderate scope
- Investigates moderate non-compliance ma

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