Marketer
7 months ago
**MARKETER**
To establish and maintain relationships with existing and prospective clients on behalf of Universal Pathology Laboratory in order to grow the company’s brand market share and services.
**JOB KNOWLEDGE**
Laboratory information systems
- Laboratory standards operating procedures and processes
- Marketing and sales knowledge
- Knowledge of pathology and lab environment
- Computer Literate
- Minimum 2 years marketing experience
- Previous marketing experience in the medical field
**KEY PERFORMANCE AREAS**
Contributes to planning and developing a marketing strategy for UPL in order to promote the image, brand awareness and services of the organisation.
- Establishes and maintains effective relations and personal contact with existing and prospective clients including medical doctors in private/public practice, as well as key suppliers and service providers to ensure loyalty to the UPL brand
- Proactively marketing and selling UPL services to existing and prospective customers to grow UPL market share.
- Participates in and represents UPL in marketing events such as CME’S, Wellness Days to promote the image and services of the organisation.
- Services as first point of contact between UPL and customers to address a range of queries and complaints pertaining to laboratory services in order to ensure swift resolution of issues and feedback to customers
- Providing a feedback loop to all departments within their territory to ensure maintenance of high levels of customer service
- Completion and submission of reports on a weekly basis to Managers to provide information regarding customers
**COMPETENCIES**
- Attention To Detail
- Communication
- Customer Orientation
- Ethical behaviour
- Flexibility
**JOB TYPE - FULL TIME, MUST HAVE OWN VEHICLE
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