Housekeeping & Maintenance Co-ordinator, Front
5 months ago
_**Front Office & Reservations Assistant**:_
- Guest Services; check-in & out procedures
- Work out rates and packages
- Upselling
- Promote activities that are offered
- Good telephone etiquette
- Inform all departments of reservation changes & special requests
- Knowledge of Innkeeper Software
- **Maintenance Co-Ordinator**:_
- Co-ord of maintenance
- Prioritising maintenance projects
- Planning ahead of maintenance to be done throughout the lodge
- Make sure all materials are available for any projects
- **Housekeeping Co-ordinator**:_
- Lodge general areas cleanliness
- Assist and supervise housekeeping
- Make sure laundry is running efficiently
- Make sure all housekeeping supplies are available
- Make sure all areas and guest rooms are up to standard
- **General Skills**:_
- Strong problem-solving abilities
- Very competent with figures & spreadsheets
- Lead by example
- Team player
- Must be conscientious
- Extremely neat, tidy and organized
- Maintain a professional approach
- Impeccable attention to detail
- Must be able to following instructions
Creative, loves housekeeping and cleanliness
- **Tertiary & Experience**:_
- Relevant Degree or Diploma
- Housekeeping and maintenance experience 3 - 5 years
- Skilled & experienced with reservations system
- At least 3 year working experience at 5-star properties
- Excellent computer & software skills
- **Personal**:_
- Fully bilingual
- Strong operational and leadership skills
- Excellent communication skills
- Focussed, creative and passionate about the hospitality industry
- An excellent track record with contactable references
No bad habits e.g. smoking/drinking/other
**Salary**: From R6 000,00 per month
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