Housekeeping & Maintenance Co-ordinator; Front
5 months ago
**_Front Office & Reservations Assistant:_**
- Guest Services; check-in & out procedures
- Work out rates and packages
- Upselling
- Promote activities that are offered
- Good telephone etiquette
- Inform all departments of reservation changes & special requests
- Knowledge of Innkeeper Software
**_
Maintenance Co-Ordinator:_**
- Co-ord of maintenance
- Prioritising maintenance projects
- Planning ahead of maintenance to be done throughout the lodge
- Make sure all materials are available for any projects
**_
Housekeeping Co-ordinator:_**
- Lodge general areas cleanliness
- Assist and supervise housekeeping
- Make sure laundry is running efficiently
- Make sure all housekeeping supplies are available
- Make sure all areas and guest rooms are up to standard
**_
General Skills:_**
- Strong problem-solving abilities
- Very competent with figures & spreadsheets
- Lead by example
- Team player
- Must be conscientious
- Extremely neat, tidy and organized
- Maintain a professional approach
- Impeccable attention to detail
- Must be able to following instructions
- Creative, loves housekeeping and cleanliness
**_ Tertiary & Experience:_**
- Relevant Degree or Diploma
- Housekeeping and maintenance experience 3 - 5 years
- Skilled & experienced with reservations system
- At least 3 year working experience at 5-star properties
- Excellent computer & software skills
**_
Personal:_**
- Fully bilingual
- Strong operational and leadership skills
- Excellent communication skills
- Focussed, creative and passionate about the hospitality industry
- An excellent track record with contactable references
- No bad habits e.g. smoking/drinking/other
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