Teller and Enquiries Clerk

2 weeks ago


Durban, South Africa Foxridge Trading 31 - Supreme Consulting - Valuing HR Full time

**6 MONTH FIXED TERM CONTRACT**

**PURPOSE OF THE JOB**

The purpose of the role is to attend to Teller and Enquiries functions as well as Forex, as and when required, accurately and in keeping with the Bank’s policies and procedures and regulatory requirements. To provide excellent customer service to clients and the relevant Branches within the Region.

**MAIN FUNCTIONS OF THE JOB**

**Teller Processing and Administration**
- Cash deposits and withdrawals
- EFT and internal transfers
- Closure of accounts
- Intersystem transfer (Debit Card to investment account)
- Investment transfer (investment account to Debit Card)
- Reversal of fees
- Ensures daily processed work balances at the end of the working day.
- Ensures that all security procedures are adhered to minimize or mitigate risk
- Updating of Stats on Sharepoint
- Reporting of suspicious transactions
- Scanning of documentation deposits, withdrawals, etc.) and uploading of teller recons
- Capturing of EFTS
- Capturing of profit instructions, debit orders, etc

**Enquiries Administration**
- Assists clients with completion of deposit and withdrawal slips
- Processes cash and transfer requests by checking available balance, signatures and Financial Intelligence Centre Act (FICA) compliancy
- Attends to early withdrawal requests for walk in clients
- Provides statements and IT3Bs as and when requested and charges client accordingly
- Processes and obtains authorisation for ex-branch withdrawals
- Obtains relevant Fica documents from clients and conducts relevant updates.
- Assists client with updating of personal information
- Attends to any queries in relation to all the bank’s products as well as client queries
- Extract Transactional Banking reports and complies report
- Issues replacement debit cards to clients
- Refers clients to respective consultants depending on the nature of the client request.
- Provides and maintains a high level of customer service to customers.
- Handles customer complaints and directs to the relevant departments.
- Management of security items
- Ensures the Banking Hall is neat & presentable at all times
- Assists clients with registering for Internet Banking and Mobile App
- Manually inspects front of ATM for any anomalies (security check)
- Assists with any back-office functions on an ad-hoc basis
- projects and tasks.

**Customer Service**
- Participates in cross sales of the Banks products at all given opportunities.
- Provides an efficient and professional service to clients at all times.
- Ensures that clients queries are attended to professionally and timeously.

**Compliance**
- Ensures that all functions are carried out in accordance with the Banks internally regulated

procedures and compliance regulations.
- Ensure identification and verification of the client for all transactions.

**Relief Duties**
- Will assist with Forex Processing functions as and when required.

**QUALIFICATIONS**
- Appropriate Banking qualification will be required

**PREFERRED EXPERIENCE**
- A minimum of 1-2 years General banking experience or equivalent working experience

**KNOWLEDGE**
- Banking systems
- MS Office

**NOTE


  • Debtors Clerk

    4 weeks ago


    Durban, South Africa FQ MANUFACTURERS (PTY) LTD Full time

    A large têxtile company is seeking an experienced debtors clerk to provide support to their dynamic team. - COD Aged Analysis - Nationally - Funded Aged Analysis - Nationally (calling customers, working with debtors accounts, solving queries) - Credit Application processing - Compiling paperwork/Trade References/Experian reports/Approval by director - COD...

  • payroll clerk

    4 weeks ago


    Durban, KwaZulu-Natal, South Africa Jobking Full time

    PAYROLL CLERK - AMANZIMTOTICoastal KZN TVET College is an equal opportunity employer. We pride ourselves as a centre of excellence. We seek to employ people with integrity, good self-esteem and strict discipline, with a passion for teaching young people. High moral values and dedication is what drives us.PAYROLL CLERKSALARY LEVEL 5: R per annum + 37% in lieu...

  • Shipping Clerk

    6 days ago


    Durban, South Africa Capgem Training and Development Propriety Limited Full time

    - Proven work experience as a Shipping Clerk or similar role - Flexibility to work different hours throughout the week as needed - Ability to multitask and pay close attention to detail in a fast-paced environment - A high school qualification or equivalent is preferred (Supply Chain management would be preferred.) Your responsibilities would include but...

  • Receiving Clerk

    4 weeks ago


    Durban, South Africa Progressive International Full time

    KwaZulu Natal, Durban - neg - neg Monthly Basic Salary (Market related) The logistics clerk in the Durban office will be responsible for all aspects of receiving, checking, distributing, and preparing offsite receiving and loaded truck information for all corridors. This will include ensuring that the physical logistics and online information are matched,...


  • Durban, South Africa Sagren Naidoo and Associates SAIPA Full time

    Accounting Practice needs Debtors Clerk with experience with Pastel Partner Accounting. Responsibilities include but are not limited to: - Daily Invoices and Quotation on Sage Pastel Partner Accounting. - Sending off Statements and Invoices to clients. - Receipting payment on Sage Pastel Partner Accounting. - Calling for Outstanding Debtors and dealing...


  • Durban, South Africa BET Software Full time

    **We Want You**: We are on a mission to find an **Accounts Receivables Clerk ISP** that is detailed, structured, good with multitasking and managing their time well. We want someone with strong interpersonal and communication skills and the ability to work with cross-functional teams. Are you a self-starter that is interested in working in a fast-paced...


  • Durban, South Africa StaffCentral Consulting Full time

    If you are an organised, smart, and enthusiastic individual looking to make a career move, this could just be the right move for you. **Job Duties/Responsibilities will include**: - Ensure accurate billing - Make travel arrangements for sightseeing and tours - Receive, store, and deliver luggage and mail - Relieve night audit when necessary - Perform...


  • Durban, South Africa Recruitment and Consulting Specialists Pty Ltd Full time

    **Key Responsibilities**: Employee Relations Advise and support line manager with regards to all ER queries including misconduct, performance improvement, disabilities, disciplinary enquiries and CCMA cases Ensure all ER procedures meet both procedural and substantive fairness principles and are in line with Business policy and current legislation in order...

  • Admin Clerk

    4 weeks ago


    Durban, South Africa Silver Recruitment and Training Consultants Full time

    **Role Summary**: Provides a Receptionist and general office support service in relation to travel arrangements, venue booking, boardroom reservation, etc. and executes clerical/ administrative activities relating to the preparation of invoices or credit notes for crew and stowaway matters, following up on payments and attending to the issuing and...

  • Accounts Payable

    4 weeks ago


    Durban, South Africa Armstrong Appointments Full time

    **Main job function** Job spec The role of the Accounts Payable involves providing financial, administrative and clerical support to the organisation. Their role is to complete payments and control expenses by receiving payments, plus processing, verifying, and reconciling invoices. A typical Accounts Payable clerk performs day-to-day management of all...


  • Durban, South Africa Capgem Training and Development Propriety Limited Full time

    Grade 12. A high degree of accuracy and attention to detail. Ability to maintain confidentiality and exercise extreme discretion. Ability to work independently and manage multiple accounts Prior experience in debt collection or customer service preferred Ability to work under pressure and handle difficult conversations with debtors Analytical and...


  • Durban, South Africa Capgem Training and Development Propriety Limited Full time

    Grade 12. A high degree of accuracy and attention to detail. Ability to maintain confidentiality and exercise extreme discretion. Ability to work independently and manage multiple accounts Prior experience in debt collection or customer service preferred Ability to work under pressure and handle difficult conversations with debtors Analytical and...


  • Durban, South Africa Armstrong Appointments Full time

    Main job function The role of the Accounts Payable controller involves providing financial, administrative, and clerical support to the organisation. Their role is to complete payments and control expenses by receiving payments, plus processing, verifying and reconciling invoices. A typical Accounts Payable clerk performs day-to-day management of all...


  • Durban, South Africa Adzuna ZA B C2 Full time

    Main job function The role of the Accounts Payable controller involves providing financial, administrative, and clerical support to the organisation. Their role is to complete payments and control expenses by receiving payments, plus processing, verifying and reconciling invoices. A typical Accounts Payable clerk performs day-to-day management of all payment...


  • Durban, South Africa Armstrong Appointments Full time

    Main job function The role of the Accounts Payable controller involves providing financial, administrative, and clerical support to the organisation. Their role is to complete payments and control expenses by receiving payments, plus processing, verifying and reconciling invoices. A typical Accounts Payable clerk performs day-to-day management of all payment...

  • Merchandise Planner

    4 weeks ago


    Durban, South Africa Silver Recruitment and Training Consultants Full time

    **Responsibilities** - Drive sales and profitability (GP) through the category management of sales, stock, OTB and margin. - Collate / Manipulate data for manual input into planning tool. - Forecast sales and stock on the planning templates based on current trend, performance and opportunities. - Ensure that category stock holding is in line with budget /...