Installer Technical Support Agent

**MAIN PURPOSE OF JOB**: Manage all Technical work done in the area, client queries and manage Technicians, Technical Assistants as well as dotted line of responsibility to Technical Co-ordinators. **REPORTS TO**: Branch Manager **SUBORDINATES**: Installation Technicians Service Technicians Wireman **DUTIES**: **TECHNICAL TARGETS** - Plan and manage the...

**HELPDESK AGENT TIER 2 (Worcester)** DESCRIPTION - Tier 2 Heldesk Agents provide first and second line, as well as core advanced customer support. - This includes escalations from Tier 1 Agents, advanced troubleshooting, and acting as shift team captain as assigned. - Calls that cannot be resolved are escalated appropriately. - Tier 2 Agents may also be...

Our client, a leader in the IT field and based in Worcester in the Western Cape has a vacancy for an IT TECHNICIAN based at their head-office in Worcester. **RESPONSIBILITIES**: - Rebuild and repair/ service of computer hardware - Implementation and repair of computer software - Implementation and maintenance of businesses’ computer and network systems -...

Applications are invited for the **Helpdesk Agent - Tier 1 **position to be based in **Worcester or Stellenbosch.** **PURPOSE OF THE ROLE**: **Key Performance Areas would include, but are not limited to**: **First contact and first call customer support**: - Assist walk-in clients where applicable. - Screen incoming calls, redirecting them to the correct...

Applications are invited for the **Helpdesk Agent - Tier 1 **position to be based in **Worcester / Stellenbosch**. **PURPOSE OF THE ROLE**: **Key Performance Areas would include, but are not limited to**: **First contact and first call customer support**: - Assist walk-in clients where applicable. - Screen incoming calls, redirecting them to the correct...

Applications are invited for the above-mentioned position to be based in Worcester. **PURPOSE OF THE ROLE**: The Technical Assistant’s main duty will be assisting with installations, troubleshooting, and maintaining all fibre optic and wireless systems. **Key Performance Areas would include, but are not limited to**: Site Survey: - Assist with...

**DRAWING OFFICE MANAGER** **Worcester** The purpose of the role is to develop and oversee the draughting of design and working drawings for presentation to clients, for production as well as procurement purposes. **KEY PERFORMANCE AREAS** **Draughting Management** Manage and co-ordinate the day-to-day project draughting and documentation requirements...

Applications are invited for the **Helpdesk Agent - Tier 2 **position to be based in **Worcester/Stellenbosch** **PURPOSE OF THE ROLE**: **Key Performance Areas would include, but are not limited to**: - Strives to resolve all faults presented daily. - Determine nature of faults and the steps required to rectify it permanently. - Check Tier 1...

Applications are invited for the **Sales Agent **position to be based in **the Western Region (Worcester, Stellenbosch or surrounds)** **PURPOSE OF THE ROLE**: The Sales Agent will be responsible for selling Fibre and Wireless connectivity products primarily to the Residential market. The role also requires actively calling on potential new clients such as...

**SUPPLY CHAIN MANAGER** **Worcester** Reporting to the Chief Executive Officer, the job incumbent will be responsible to effectively manage the entire supply chain through the cost-effective sourcing of resources, accurate stock management and efficient distribution of finished goods. **KEY PERFORMANCE AREAS** **Procurement** The accurate, timeous, and...

Applications are invited for the above-mentioned position to be based in Worchester or Stellenbosch. **Key Performance Areas would include, but are not limited to**: First contact and first call customer support: \ - Assist walk-in clients where applicable. - Screen incoming calls, redirecting them to the correct departments, and recording as well as...

Sales Agents approach potential customers, conduct professional and enthusiastic sales presentations, in indicated promotional areas and inside of Feathercom pop-up/kiosks, to attract and increase business within the Feathercom channel. The main accountabilities are the achievement of all sales targets, follow policies and procedures (OHS and COVID-19,...

**PRODUCTION MANAGER** **Worcester** If you're interested in working in the manufacturing industry, you can't miss this job opportunity! Our client, **innovative product developers and market leaders within their industry** are looking to hire a Production Manager The production manager will supervise and manage workforce and processes to ensure that all...

The effective establishment and maintenance of high plant / crop standards and practices. Development, provision and implementation of technical advice to Production Managers and Middle Management Management & Development of all citrus / table grapes irrigation and fertilisation programs. Energetic, hard-working, self-driven individual with a love for the...

About the National Technical Fuel Specialist position We are looking for a skilled National Technical Fuel Specialist. You are primarily responsible for the implementation and support of Fuel Integrated Sites for both new corporate groups and independent clients. Working closely with internal product owners and external service providers is essential to...

**Help Desk Support Agents - Tier 2** Worcester (2) & Stellenbosch (2), Western Cape, South Africa (On-site) Tier 2 Helpdesk Agents provide first and second line, as well as core advanced customer support. This includes escalations from Tier 1 Agents, advanced troubleshooting, and acting as shift team captain as assigned. **Customer first and second line...

The Chicken Business is currently seeking a highly organised, experienced and skilled Technical Trainer to join the Chicken Agriculture Team. The role will be based in Worcester but requires travel to various sites within the Worcester area. The Technical Trainer will report to the SHERQ Manager. **Duties & Responsibilities**: To lead in the analysis,...

**Duties and Responsibilities** - As the Product Support Manager, you will focus on developing dealer's product support capability, influencing dealer management, establishing business plans and follow up, and assisting with execution as required while holding dealers accountable for achieving agreed sales goals. - Drive product and performance issue...

Our client in Worcester is in need of a Fitter to join their team. **Duties**: Operate biogas/waste-water plant by: - Monitoring SCADA system and optimizing process by adjusting set-points. - Do basic, periodic lab tests on effluent. - Capture performance/production data on MS Excel and periodically communicate this info to management. - Conduct site walks...

E, C and I Technician - Worcester, Western Cape - Job-3595 We need a Technician who can support our scheduled & corrective action maintenance efforts and experienced in industrial plants (electrical, control & instrumentation (EC&I) work on the site) performing installations, maintenance & fault-finding corrective action activities to support the plant in...