Aviation Administrator

2 weeks ago


Johannesburg, South Africa Santam Full time

What will you do?

A position exists within our Specialist Santam Aviation business unit for an Administrative Assistant in our Alice Lane, Sandton. To provide quality and accurate business administrative support services to internal and external stakeholders enabling Specialist Solutions Aviation to achieve its business goals.

What will you do?

Action stakeholder requests by capturing and processing the administration request on the relevant system.
Action vendor invoice payments by capturing and processing the data on the relevant system.
Minimise financial and reputational risk by ensuring accuracy of processing activities.
Provide feedback to internal and external stakeholders by generating and making available relevant reports to the BU leaders.
Meet and exceed internal and external client needs by timeously responding to queries and actioning the request within the Service Level Agreement (SLA)
Ensure to follow through relevant tasks by monitoring and verifying the process flow till completion.
Ensure to verify and authenticate reports, data and transactions by physically extracting, generating and checking reports from the system.
Improve personal capability and stay abreast of developments in field of expertise by identifying training courses and career progression for self through input and feedback from managers
Ensure information is provided correctly to stakeholders by maintaining knowledge sharing approach the with team.
Identify and recommend opportunities to enhance processes, systems and policies and support implementation of new processes, policies and systems.
Qualification and Experience

Grade 12/ Matric
1 to 2 years short term insurance experience
FAIS certification registration advantageous
Knowledge and Skills

Fully Computer Literate - MS Office
Excellent written and oral communication skills
Administrative procedures and systems
Data analysis
Relevant regulatory knowledge
Business writing skills
Insurance Related Product Knowledge
A strong administrative background
Personal Attributes

Drives results
Information seeking
Being Resilient
Contributing dependently
Client focus
Flexibility and adaptability
Cultivates innovation
Analytical thinking Our commitment to transformation

Santam is the market leader in the general insurance industry in Southern Africa. We are a large, diversified, expanding and transforming company and whilst based in South Africa, we are rapidly moving into a number of emerging markets, both in Africa and Asia.

Our success is rooted in our passion for our clients and everything we do is centered on our delivery of Insurance Good and Proper. We’re about people. People drive our business so it follows that we want to recruit the best people possible whether they work for us permanently or for a short time as temporary employees.

At Santam we are committed to transformation and embracing diversity. This commitment is what drives us to achieve a diverse workplace with employment equity as a key goal to create an inclusive workforce, representative of the demographics of our society. In achieving our employment equity goals we give preference to applicants from the designated groups in alignment with the Divisions Employment Equity targets.



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