Restaurant Manager
5 months ago
To effectively manage the day-to-day operations of all the F&B outlets and employees as well as ensure guest satisfaction. Supporting and aiding the General Manager in achieving the profitability of the F&B outlets.
**Minimum Experience and Qualification Required**:
- Grade 12
- Post matric hotel school qualification would be advantageous
- 3 years’ experience in a 5-star hotel restaurant or similar environment
- Computer literacy
- Good understanding of the micros point of sale system
- Previous leadership role
- Excellent communication skills
- Good numeracy skills
- Good wine knowledge
- High level of English proficiency
- Ability to plan in advance
- Ability to train and develop a team
- Must be motivated, enthusiastic, and energetic
- Must be a team player, with a positive attitude
- Must be willing to work shifts
- Must be able to work under pressure
- Own transport preferable
**Key Performance Objectives**:
- Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence,
- Develops specific goals and plans to prioritize, organize, and accomplish work tasks,
- Ensure that all invoices reach the accounts office on a weekly basis and no later than the 28th day of the new month,
- Ensure that all sick leave, annual leave, family responsibility leave, and any other absenteeism is duly reported to HR on the prescribed forms,
- Assists in the ordering of F&B supplies, cleaning supplies and uniforms,
- Get to know and personally deal with regular guests,
- Ensure guest satisfaction,
- Personally, monitor all guest complaints,
- Food & Beverage Planning & Control,
- Be aware of daily and weekly specials - check correctness of pricing,
- Ensure menu and POS system prices always correspond,
- Monitor bar results,
- Managing daily cash up and correct charging,
- Monthly stocktaking, and
- Ensure tight control over F&B security to avoid damage or theft.
**Job Types**: Full-time, Permanent
**Experience**:
- Restaurant management: 3 years (required)
- 5-Star Hotel: 3 years (required)
Ability to Commute:
- Constantia, Western Cape (required)
Ability to Relocate:
- Constantia, Western Cape: Relocate before starting work (required)
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