Dutch Speaking Service Desk Technical Support

4 days ago


Cape Town, South Africa Blak International Full time

Provide 1st level technical support, service restoration, fulfillment of service request and advice to users ensuring the maximum availability, performance and utilization of knowledge and information systems. Follow a systematic, disciplined and analytical approach to problem solving to meet set standards and agreed procedures. Executes transactions as per prescribed timelines.

Basic knowledge of **OS (Windows XP-10), Browsers,** **MS Office suite** Basic knowledge of **Software, antivirus and peripherals installations** Broad knowledge of IT products, services and terminology.

Engineering Graduate/ B.Sc. Computer Science / or Graduate with any technical degree/ diploma required. Willingness to work in rotational shifts.

**Salary**: R180,000.00 - R250,000.00 per year

**Experience**:

- 1st level technical support service restoration: 1 year (required)

**Language**:

- Fluent Dutch (required)
- Fluent English (required)



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