Deployment Specialist

3 weeks ago

Johannesburg, South Africa De Beers Group of Companies Full time

Company Description
- Here’s an exciting opportunity to join us as our GSS PS Global Deployment Specialist. This vital role will see you manage the deployment of changes to Global Shared Services People Services (GSS PS) processes, systems and people and ensure that these are aligned to the business’s transformation strategy.

**Excellence is the vision. You'll make it a reality.**

GSS People Services’ focus is to provide the best people solutions fit for a rapidly changing business environment today and in the future for Anglo American and De Beers.

Our goal is to simplify, standardise, optimise and automate end-to-end HR processes that deliver a consistent service to the business and ensure accountability and governance for end-to-end services and solutions. GSS People Services' vision is to create an improved partner experience with the business to create best in class service delivery.

**Job Description**:

- The scope of the role will include the delivery and deployment of all value streams from the HR Excellence project and other programmes. This role will continuously work with Group HR and Business Units (BUs) to deploy new or expanded service activities within GSS PS to meet the needs of the business. This role will operationalise design plans into deployment plans and support on deployment activities.

**The primary accountabilities will incorporate**:

- Support the delivery of GSS PS deployment plans to manage testing, cutover, benefits realization, governance, risk and stabilisation to plan the deployment lifecycle
- Support overall assessment of go-live readiness and anticipated support for GSS PS
- Ensure a structured change management approach and methodology for business risks is applied
- Coordinate and execute GSS PS change management with delivering deployment communications, local training and engagement-related activities.
- Identify and support the resource requirements for GSS PS to deliver the deployment plan inclusive of project resources (e.g. Project Manager, Change Lead), business resource (e.g. Service Line Leaders and SMEs) and backfill requirements in order to deliver change where required.
- Work with various teams such as communication, training, HR and OD specialists in the formulation of plans and activities to support the deployment
- Identify and surface both the dependencies and the interfaces between deployment projects
- Work with GSS PS Deployment Business Partner to ensure optimal Service Level metrics are in place to improve accountability, usability, value and relevance with GSS PS customers
- Work with GSS PS Deployment Business Partner to ensure governance of desktop procedures, SOP’s are in place for all deployments undertaken
- Partner with BU’s to understand their local nuances, build into deployment plan and ensure that they are documented as part of Global standard service line process
- Work with GSS PS Deployment Business Partner to ensure that all deployments activities have a service charge agreement established or updated and are delivered to GSS PS Commercial team
- Promote GSS PS to current as well as new businesses to achieve buy in and support
- Maintain stakeholder relationships within GSS PS, including with the leads and teams in scope for deployment
- Maintains GSS PS deployment reporting on status, risks and issues to key stakeholders.

**This role is at a Band 6 level, reporting to the GSS PS Global Deployment Business Partner.**
- Qualifications
- Relevant Bachelor’s Degree preferably in HR or Finance
- Post qualification project management and management level experience
- Valid Driver's license

**Experience required**:

- 3-5 years’ experience in the deployment of work/activities
- Good understanding of shared services and service management processes (performance management, service level management, customer surveys, continuous improvement, etc.)
- Executing process/systems change in a shared service environment
- MS Office (Word, Excel and PowerPoint) as well as MS Project
- Experience in leading high performing virtual teams in a global/ multi-national, vertically integrated group of companies of similar complexity
- Strong written and oral communication skills are crucial
- Proficient in English language
- Some travel required
- An incumbent must be cleared by the relevant employee background checks

**Additional Information
- What we offer**

When you join Anglo American, you can expect to enjoy a competitive salary and benefits package. But more than this, you’ll find yourself in an environment where the opportunities for learning and growth are second to none. From technical training to leadership programmes, we bring out the best in our people. There are plenty of opportunities to move onwards and upwards too. We’re a large, successful multinational company - and we’re still growing all the time.

**Who we are?**

We aim to lead the industry by pursuing ever safer and more responsible ways of working, demon

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