Retail Manager

2 weeks ago

Durban, South Africa A5 Group Holdings Full time

**Overview**

Are you passionate about retail and service excellence? Are you confident to manage a store and lead a team? An exciting and challenging opportunity has become available for Store Managers in and around the Durban and PMB areas. The successful individual will report to the Area Manager.

**Purpose and Objectives**

Job Purpose:
To ensure the efficient operation of the store and service excellence by leading and directing the store operations team in order to meet sales, profit and compliance targets.

Job Objectives:

- To ensure the achievement of the stores financial performance by driving and maximising sales, tracking daily targets, weekly and monthly sales plans and proactively taking appropriate action as required.
- To efficiently manage and control all operational activities of the store, including expenses, stock management, shrinkage, general housekeeping and administration.
- To successfully manage in-store execution of all visual merchandising, ensuring that in-store presentation and promotional standards are maintained and that the appearance of the store is in line with the company’s image.
- To ensure competent and motivated employees through effective leadership and management.
- To adequately schedule staff in line with the relevant labour model in order to ensure each department is fully and appropriately staffed.
- To ensure all administrative responsibilities are attended to in an efficient manner, including ensuring weekly time and attendance and employee records are complete and submitted to HR/payroll.
- To build and maintain sound working relationships with relevant stakeholders (centre managers, suppliers, DC’s) to ensure business objectives are achieved and opportunities are maximised.

**Requirements**:
Education and Experience Requirements:

- Grade 12
- Relevant tertiary qualification would be an advantage
- Minimum 3 years’ experience in a store management role within a retail/FMCG store operations environment

Job Knowledge and Skills Required:
Strong retail/FMCG background and understanding of merchandising and promotions principles

Knowledge of stock, cost, risk and compliance management procedures

Knowledge of Customer service excellence and strong customer orientation

Knowledge of labour legislation and IR practices

Sound managerial skills

Results and target driven

Planning and organising skills

Problem-solving and good communication skills

Good financial acumen

Computer literacy

Essential Competencies:
Leading and Supervising

Delivering Results and meeting Customer Expectations

Working with people

Coping with Pressures and Setbacks

Kindly note only applicants who meet the minimum requirements will be contacted.

**Salary**: R8,500.00 - R15,000.00 per month

Ability to commute/relocate:

- Durban, KwaZulu-Natal: Reliably commute or planning to relocate before starting work (required)

**Education**:

- High School (matric) (required)

**Experience**:

- Retail Management: 3 years (required)

License/Certification:

- Drivers license and own reliable transport (required)

Application Deadline: 2023/03/25

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