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Internal Sales Support
2 weeks ago
**Responsibilities might include, but not limited to the following focus areas**:
- **Customers**
- Ensure quick turnaround time for all customers (internal & external) regarding quick quotes, specification sheets and information flow.
- **Financial**
- Check on customers credit status before releasing orders and ensure deposits and payments on cash deals are actioned before releasing orders/deals (Quote Checking)
- Ensure 50% < GP is achieved on all deals and good decisions are made on buy out products
- **Administration**
- Quality checks to be completed to ensure no information is missed and GP's are achieved
- Ensure sales tickets are completed in the required timelines based on business requirements
- **Operations**
- Internal support to sales team (BDM’s), namely quick quotes, quick pricing, specification sheets and information flow from internal hub
- **People**
- Ensure effective and efficient communication with external stakeholders / integrated stakeholder relationships.
It can be expected of you to perform other duties assigned to you by your manager, which may not be stipulated in your job description.
**Reporting to**
- Team leader: Internal Sales Support Coordinator
**Core Competencies and Personal Attributes**
Behavioural Criteria to be successful in this position:
**1. Integrity**:
The employee instils mutual trust and confidence. The employee behaves fair, respectful and
ethical manner towards others. The employee demonstrates a sense of corporate responsibility, loyalty and
adherence to company's values.
**2. Interpersonal Skills**:
The employee maintains positive working relationships and work harmoniously
and effective with co-workers and superiors. Minimize conflict and friction. The employee is effective in a
team. Consider tact, diplomacy, compassion and sensitivity.
**3. Initiative**:
The employee seeks continual Self-development, takes initiative to improve things, looks for
creative or innovative solutions to problems.
**4. Conflict Handling**:
The employee is able to resolve conflict in a positive and constructive manner without
reacting on a personal level. The employee reacts positive to constructive criticism.
The employee displays positive attitude to the job.
**5. Self-Management and commitment**:
The employee goes the extra mile. The employee accepts responsibility. Are energetic and passionate about what they do. Persevere until satisfactory results are attained.
**6. Help Others Succeed**:
Makes an active contribution to a joint result (organizational target) or to
resolving problems or conflicts. Thinks in terms of possibilities. Is able to solve issues and problems in a
timely and effective manner, working as a team.
**7. Dare to Lead**:
Is willing to improve individual performance and stimulate others to act accordingly.
Setting the standard and example. Being solution driven.
**8. Exceed Expectations**:
Carries out tasks without help from others; takes command of problem situations
and aims to achieve more than the basic requirements. Goes above and beyond the basic expectations of
the role and the business.
**Personal Attributes**:
1. Display a positive Attitude
2. Flexibility and Agility
3. Analytical Mindset
4. Ability to do Multi-tasking
5. Ability to work under pressure
6. Excellent Communication Skills
7. Technical Proficiency
8. Performance under pressure
9. Attention to detail
10. Ability to work with a team.
All our recruitment is done in line with our company AA/EE requirements. LED Lighting SA is an equal opportunity employer who promotes and applies the principles of employment equity.
**Job Type**: Temporary
Contract length: 6 months
Application Deadline: 2024/05/31
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