Junior Programmer

3 months ago

Cape Town, South Africa ISN Full time

Position Title:
ECM Product Engineer - Junior Programmer

Reports to:
ECM Solutions Architect

Support for:
ECM Solutions Architect, existing and prospective clients

**Location**:
Cape Town

Hours of work:
8:30am to 5:00pm

Qualification and Experience:
Degree/Diploma/Qualification relevant to the position

Working knowledge of:

- Programming
- Java Script
- SQL
- API integration and Development (a bonus)
- Laserfiche ( you will be taught this)

Key skills/Job specific competencies:
Analytical

Ability to solve problems

Ability to build and maintain business relationships

Desire to learn and grow within the organisation

Strong team player

Ability to work under pressure

PURPOSE:
ISN Vision Statement:
Adding value to our customers and organisations by provisioning business focused I.T solutions, improving efficiencies, service and sales.

ISN - We live your business with you.

Objectives:

- To demonstrate the ECM products to prospective clients
- To on-board new clients
- To maintain and build new systems for existing clients
- To ensure integration to billing is maintained.

Values:

- Happiness
- Trust
- Diligence
- Honesty
- Integrity

KEY RELATIONSHIPS:
Internal:

- ECM Solutions Architect
- Technical Director
- Managing Director
- Help Desk Agent/s
- Field Engineer/s
- Financial Manager
- Account Manager

External:

- Prospective clients
- Active clients
- Suppliers

KEY ACCOUNTABILITES:
1. New client acquisition

2. Implementation of ECM products

3. Development of existing clients

The ECM Product Engineer has particular responsibilities and key accountabilities that are a feature of this role, namely;

KPA’S ROLES & RESPONSIBILITIES KPI’S

1. New client acquisition - Research ECM product fit
- Develop a pitch to present to prospective clients
- Demonstration of ECM product
- Scope of Work/POC/POA
- Close - Number of new clients

2. Implementation of ECM product
- New scope/POA based on above POC
- Develop
- Train
- Implement
- Ongoing support - Turn-around-time as agreed with by all parties noted in the POA

3. Development of existing clients - Follow up calls
- Client meetings
- Development of new projects from the results of the above
- Number of new projects per existing clients

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