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Store Administrator

1 month ago

Johannesburg, South Africa Wellness Warehouse Full time

Overview:
**The Wellness WAY**

Wellness Warehouse was launched with the vision of creating a holistic health destination for conscious consumers wanting to live life well for themselves, their communities and the planet.

Rather than rest on our laurels, we are continuing to grow and evolve, offering an innovative and collaborative working environment that encourages individual and community development through ongoing learning.

Our talent strategy is to recruit people as brand ambassadors and change agents at every level of the business, empowering them through our Wellness Training Academy.

You’re perfect for the Wellness family if you have a passion for wellbeing, genuinely care about making a positive difference in people’s lives and are a motivated team player committed to exceptional customer service.

We invite you to join us on the wonderful Wellness journey

**As One of the TEAM**

Our customer experience is always front of mind and is the
_Why_ behind what we do. As a store administrator you will perform all relevant administrative functions for the store. In the absence of the store leader, team leader you may be required to oversee the effective functioning of the store and assume the role of keyholder. Your contribution to the business will be to bring an organised and detail-orientated approach to your responsibility areas and a willingness to continually learn and collaborate with the rest of the team.

**Responsibilities**:
**Your Strategic FOCUS AREAS**

Customer Experience
- Store atmosphere - ensure a professional environment
- Store look and feel - adherence to store disciplines, marketing and visual merchandising guidelines, knowledge of store layout

Store Disciplines and Productivity
- Keyholder - opening and closing procedures
- Merchandising - accurate ticketing and effective merchandising as per support office guidelines
- Admin - timeous capturing of supplier invoices / IBT docs and accurate processing of adjustments
- Maintenance - timeous IT and maintenance ticket logging and follow-up

Risk Management
- Stock - effective stock control through accurate receiving and checking of all store deliveries, stock counts and product expiry checks
- Cash - effective cash handling procedures and controls, assist with POS overrides, processing and reconciling refunds and petty cash, banking and cash up investigations

People Management
- Culture - ensure a performance development culture
- Teamwork - ensure store effectiveness through team effectiveness
- HR - experience and understanding of basic IR

Qualifications and Additional Information:
**We OFFER**
- Competitive, market-related salaries based on skills and experience
- Remuneration based on a ‘cost to company’ model
- Performance incentives
- Team member discounts on in-store and online purchases
- Bonus birthday leave day
- Exceptional training and knowledge aquisition through our in-house Wellness Training Academy
- Exceptional product training with suppliers of our key brands
- Free Wellness Healthy Happenings event access
- Involvement with a community of people who really care about making a difference in the world

**We ASK**
- Grade 12
- Relevant business / admin qualification
- 4+ Years retail experience with administrative and people management experience
- Strong written and verbal communication skills
- Strong leadership and management skills
- Strong analytical skills
- Highly organised with the ability to adapt quickly to change
- A good understanding of retail
- Genuine interest in the Wellness brand and products
- Understanding of the Wellness customer and brand
- Ability and willingness to work weekends and extended retail hours
- Own transport

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