General Manager: Branch Operations

7 days ago

Johannesburg, South Africa Profession Hub Full time

The primary responsibility of the General Manager Branch Operations is to provide strategic planning, leadership, and coordination of the Business Unit Function across both Business Development, Operational, HR, and financial disciplines. This includes the monitoring and analyzing of the operations efficiencies and cost-effectiveness, as well as the actual day-to-day performance of the various operational activities. A wealth of experience of the transportation of Cargo in general.
- Interaction with existing clients
- proven exemplary operational acumen
- good leader of people
- report writing and interact with executives
- Sound HR knowledge
- Financial acumen
- Fully proficient in budget exercises
**Safety and Security**:

- Ensure that Business Unit adheres to prescribed Regulatory Stipulations such as OHS, Safety and Security, company policies and procedure
- Management and Maintenance of Safety and Security of all Cargo, Equipment, and Staff
- Access and Egress Control
- Adhere to PPE requirements of Personnel
- Identify and be aware of potential risks that may affect normal operations.
**Customer and Supplier Service**:

- Accountable for management of customer/supplier service level agreements
- Management of statutory requirements and relationships with state, semi-state, and privatized businesses that may have an impact on the company
- Maintaining open and frequent channels of communication with other branches/divisions within the company

within your sphere of responsibility
**HR / IR**:

- Management of staff reporting to him/her
- Managing staff expectations in respect of discipline and motivation
- Managing operational processes and ensuring all staff have access to policies and procedures of the company
- Ensure staff adhere to code of conduct and disciplinary processes and procedures
- Initiation or chairing of a hearing if and when required.
**Admin**:

- Accountable for overall administration functions of this division such as daily KPI reports, submission of overtime schedules, and discrepancy reports
- Manage overall expenses to the company and ensure cost saving
**Training**:

- Manage and ensure that staff training is done at the right time and that the necessary training has been done whether mandatory or soft skills.
**Operational Requirements**:

- To adhere to all of the company policies, procedures, and SHE requirements.
- Direct and coordinate the company’s operational functions.
- Analyse all aspects of logistics to determine the most cost-effective and efficient means of transporting products and supplies.
- Direct inbound and outbound logistics operation, such as transportation or warehouse activities, safety performance, and quality management.
- Analyse the financial impact of proposed logistics changes, such as routing, shipping modes, product volumes and mixes, and 3rd party carriers.
- Assist in developing and managing the operations budgets.
- Participate in the development of new project proposals.
- Establish and implement short
- and long-range goals, objectives, policies, and operating procedures.
- Promotes positive relations with partners, vendors, and distributors.
- Recommend and administer policies and procedures to enhance operations.
- Work with the department managers and coordinate staff to execute business plans for the company.
- Recruit, train, supervise, and evaluate department staff.
- Supervise and manage the work of operation personnel.
- Collaborate with the other departments to integrate logistics with the business systems and processes, such as accounting and HR.
- Responsible for handling all operations-related HR issues.
- Design models for use in evaluating logistics programs and services.
- Identify and eliminate risk factors that can influence operation.
- Other duties as assigned.
- To build client relationships by acting as the interface between the client and operational teams within the company. The goal is to maintain the company's existing relationship with the clients so that they will continue using the company for business.
- Planning and managing the full relationship between the business and its assigned clients.
- Engage in a variety of tasks including project management, coordination, strategic planning, relationship management, negotiation, leadership, and innovative development of opportunities.
- Identification of required corrective action needed to improve operational targets and enforcing measures to monitor results
- Promotion of team member’s skills and versatility through training
- Overseeing Management of administrative duties concerning Human resources i.e.
- Leave
- Overtime
- Attendance
- Discipline
- Manage the Operation with full deployment of Company Technology and Processes at your disposal.
- Integrate and Manage the Operational MIS with day to day, weekly and monthly evaluation of:

- Scheduling of appropriate vehicles for the Line Haul Operation (Port Elizabeth and Springbok)
- Timeous Maintenance of your

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