Scored Product Head
7 months ago
Job Description
To formulate and implement a segment agnostic scored capability to increase market penetration and ensure sustainable business growth.
To provide direction and ensure the achievement of service excellence in a high-volume environment.
- Develop a scored strategy aligned to business strategy to ensure business growth and sustainability.
- Establish a data-led sales capability that balances growth, risk and return to enable scalable scoring functionality.
- Increase market penetration across origination channels to strengthen the business' market position.
- Set and deliver targets in consultation with regions for sales service by identifying effective and efficient drivers.
- Align strategic objectives with specific performance measures and control systems to track and monitor progress.
- Establish, implement and maintain sound business processes that minimize risk and deliver quality and seamless customer experience.
- Optimize fulfilment processes and re-engineer as required to maximize the service delivery objectives and customer experience.
- Ensure optimized customer experience and service throughout the value chain.
- Source, analyze and implement market research findings and trends to develop innovative solutions to increase market penetration and ensure sustainability and future competitive growth.
- Cultivate and manage objective working relationships with a variety of internal and external stakeholders including channels of origination and enablers.
- Establish mutually beneficial relationships with stakeholders that support thought leadership, innovative and integrated practice solutions.
- Deliver exceptional service that exceeds customers’ expectations through proactive, innovative, and appropriate solutions.
- Maintenance of expert knowledge on relevant legislative amendments, industry best practices and provision of proactive advice and solutions to relevant stakeholders.
- Facilitate the conversion of knowledge and ideas into new or improved products, processes, and services.
- Manage designated product development projects from inception to final execution, including post implementation evaluation.
- Ensure integrated view and reporting of relevant business information.
- Report on and / or find solutions to items resulting from findings by internal or external audit and client management risk.
- Identify and encourage participation in activities that are appropriate for own and employee development in area of responsibility.
- Manage team or teams in areas of responsibility in delivery against performance targets and achievement of wider human capital objectives.
Job Details
Application Closing Date
26/03/24
-
Head of Product Development and Pricing
2 months ago
Randburg, Gauteng, South Africa SPECD (Pty) Ltd Full timeJob Title: Head of Product Development and PricingAbout the Role:We are seeking a highly qualified individual to fill the role of Head of Product Development and Pricing at SPECD (Pty) Ltd. As a key member of our team, you will be responsible for overseeing the design and pricing of life products, as well as providing strategic actuarial support to the...
-
Product Support Supervisor
3 days ago
Randburg, South Africa Tracker South Africa Full time**Listing reference**: track_001319 **Listing status**: Online **Position summary**: **Industry**:IT & Internet **Job category**:Customer Service **Location**:Randburg **Contract**:Permanent **Remuneration**:Market Related **EE position**:Yes **Introduction**: Tracker requires the services of a Supervisor in the Customer Experience ( Product Support)...
-
Head of Product Development
2 months ago
Randburg, South Africa SPECD (Pty) Ltd Full timeWe're currently seeking a highly qualified individual to fill the role of HEAD OF PRODUCT DEVELOPMENT & PRICING at a prominent insurance company, specializing in a range of insurance products for employees spanning various industries, including COID cover, occupational injuries cover, funeral cover, and more. Reporting to the Executive Actuary, the Head of...
-
Executive Head Product
3 weeks ago
Randburg, South Africa MultiChoice Full timeJob title : Executive Head Product Job Location : Gauteng, Randburg Deadline : January 02, 2025 Quick Recommended Links Jobs by Location Job by industries Key Performance Objectives Tasks Strategy Development & Execution Develop overarching DTH product and pricing strategy that aligns with overall customer strategy. Establish, embed...
-
Executive Head Product
3 weeks ago
Randburg, South Africa MultiChoice Full timeJob title : Executive Head ProductJob Location : Gauteng, RandburgDeadline : January 02, 2025Quick Recommended Links Jobs by Location Job by industries Key Performance Objectives Tasks Strategy Development & Execution Develop overarching DTH product and pricing strategy that aligns with overall customer strategy. Establish, embed and manage the product and...
-
Quality Assurance Coach
6 months ago
Randburg, South Africa Tracker South Africa Full time**Listing reference**: track_001184 **Listing status**: Online **Position summary**: **Industry**:IT & Internet**Job category**:Customer Service**Location**:Randburg**Contract**:Permanent**Remuneration**:Market Related**EE position**:No**Introduction**: TRACKER requires the services of a Quality Assurance Coach to ensure that Customer experience standards...
-
Executive Assistant to Product House Cfo
6 months ago
Randburg, South Africa FirstRand Full timeJob Description The Executive Assistant to the Product House CFO project manages strategic initiatives and assists the Product House CFO with technical and operational matters Sound technical knowledge in several disciplines and interaction with internal and external advisors and stakeholders on several fronts is essential. The position offers strategic and...
-
Manager Product Tcib
6 months ago
Randburg, South Africa BankservAfrica Full timeJob Title- Manager Product TCIB- Location- Randburg -, GP 2125 ZA (Primary)- Occupational Level- Senior Management- Job Category- Product- Job Type- Permanent- DescriptionBankservAfrica form part of the South African National Payments System and are a trusted partner of the financial industry, including banking institutions, and therefore require that...
-
Psychometrist
6 months ago
Randburg, South Africa Tracker South Africa Full time**Listing reference**: track_001138 **Listing status**: Online **Position summary**: **Industry**:IT & Internet**Job category**:Psychology**Location**:Randburg**Contract**:Permanent**EE position**:Yes**Introduction**: **Job description**: **Key roles and responsibilities**: - Ensure the selection and use of the correct and appropriate assessment batteries...
-
Product Head
3 months ago
Randburg, South Africa FirstRand Full timeJob Description Responsible for providing the direction and managing the creative process of a small specialist team. - Establishment, alignment and management of target and budget goals whilst ensuring effective control of costs for a range of functional areas to increase cost efficiency. - Deliver exceptional service that exceeds customers’ expectations...
-
Head of Department: Ott Managed Services
6 months ago
Randburg, South Africa Irdeto Full time**Who we are**: Irdeto is the world leader in digital platform cybersecurity, empowering businesses to innovate for a secure, connected future. Building on over 50 years of expertise in security, Irdeto’s services and solutions protect revenue, enable growth and fight cybercrime in video entertainment, video games, and connected industries including...
-
Chief Product Development Director
3 weeks ago
Randburg, Gauteng, South Africa MultiChoice Full timeAbout the RoleAs a Senior Product Manager at MultiChoice, you will be responsible for developing and executing product strategies that drive business growth and customer satisfaction.Key Responsibilities:Product Management: Set out and keep up to date the Vision for Connectivity Products, create and manage the Product Roadmap in close collaboration with...
-
Panelbeater
7 months ago
Randburg, South Africa Bluespec Holdings Full time**Job Functions**: **1.Achievement of production targets** - Ensure achievement of daily and weekly targets. - Containing of workshop loss between departments. **2.Ensure the highest quality of workmanship on each job** - Ensure that all vehicles are panel beaten to Group standards and requirements. - Jointly signing off job cards with line manager. - On...
-
Quality Assurance Coach
6 months ago
Randburg, South Africa Tracker South Africa Full time**Listing reference**: track_001204 **Listing status**: Online **Position summary**: **Industry**:IT & Internet**Job category**:Customer Service**Location**:Randburg**Contract**:Permanent**Remuneration**:Market Related**EE position**:No**Introduction**: **Job description**: - Document and evaluate all assessments using the scorecard against specified...
-
Call Centre Head/head of Sales
7 months ago
Randburg, South Africa Watershed Consulting Full time**Job Description**: **1. JOB SUMMARY** The purpose of the job is to ensure the delivery of great quality sales calls whilst ensuring that performance on all campaigns is maximized and that the Clients objectives are met as required. The incumbent(s) will need to manage and lead the activities of the Senior Sales Leaders in order to make certain that they...
-
Head of legal and compliance
2 months ago
Randburg, South Africa SPECD (Pty) Ltd Full timeJoin our team as a Head of legal and compliance!Are you a strategic thinker with a passion for navigating the complex landscape of legal and compliance? One of our esteemed clients, a leader in the gaming industry, is seeking a dynamic Head of Legal and Compliance to join their executive team. In this pivotal role, you will be at the forefront of our mission...
-
Commercial Agriculture Valuations Portfolio Head
7 months ago
Randburg, South Africa FirstRand Full timeJob Description To define the valuations strategy for the assigned valuations portfolio, provide input into the valuations policy, check the quality of valuations and manage liaisons with internal and external stakeholders. Hello Future Agric Valuations Portfolio Head Welcome to FNB, the home of the #changeables. We design for the shapeshifters and...
-
IT Service Delivery Head
6 months ago
Randburg, South Africa FirstRand Full timeJob Description Hello Future IT Service Delivery Head Welcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen. As part of our talent team, you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up to...
-
Salesforce Head of Technology Lead
3 weeks ago
Randburg, Gauteng, South Africa Absa Group Limited Full timeWe are seeking a seasoned Salesforce professional to lead our Salesforce initiatives and drive digital transformation within Absa Group Limited.About the RoleAs the Salesforce Head of Technology, you will be responsible for designing, implementing, and optimizing our Salesforce platform to align with business objectives and enhance user experience. You will...
-
Senior Product Manager
2 weeks ago
Randburg, South Africa MultiChoice Full timeJob title : Senior Product Manager (Internet) Job Location : Gauteng, Randburg Deadline : January 02, 2025 Quick Recommended Links Jobs by Location Job by industries Tasks Product Management Set out and keep up to date the Vision for Connectivity Products Create and manage the Product Roadmap in close collaboration with Chief Strategy...