Assistant Monitoring and Arrear Management

2 weeks ago


Pretoria, South Africa Fempower Personnel Full time

Our client has an opportunity available for an Assistant in Monitoring and Arrear Management based in Pretoria.

**Requirements**:

- 3-year bachelor’s degree or advance diploma.
- 1 to 3 years’ experience in:

- Account Management or Client portfolio management.
- Debt recovery or Collections.
- Business or Credit Analysis.
- Financial Analysis or Spreading.
- Knowledge:

- SAP Knowledge
- Relevant Legislation
- Financial Accounting Principles
- Portfolio Management
- Travel and work extended hours as and when required.
- Valid SA driver’s license.

**Responsibilities**:

- Update the loan collateral information on the collateral management system.
- diarise the frequency of the inspections as per the asset classification policy requirements.
- Follow up on insurance ceded to the bank and update Collateral Management System with insurance values.
- Resolve client enquiries, queries and complaints within the agreed timelines in line with the customer charter.
- Attend to walk-in clients.
- Compile payment endorsements on all payments received on client accounts.
- Extract the unpaid report to identify clients who have not complied with their payment obligations and execute the risk mitigation strategy.
- Maintain customer account information on the bank’s systems in line with the Bank’s current records management policy.
- Manage client files in terms of the Bank’s current Records Management Policy.
- Compile various reports as required for the different governance structures and obtain sign-off and approval from Specialist before sending out reports.

This is a 24-month Fixed Term Contract position.



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