IT Technician
4 days ago
Requirements
Skills and knowledge
The incumbent must have proficient knowledge in the following areas:
Computer hardware and software systems and programs
Computer networks, network administration and network installation
Troubleshooting
Computer viruses and security
E-mail and internet program
Office 365 installation, troubleshooting and support
An efficient communicator written and verbal
Ability to analyse and solve problems and make decisions
Work effectively in a team
Excellent time management skills
Knowledge of Apple and Android operating systems
Helpdesk systems - Incident and Problem management process
Qualification/s
COMPTIA / A+ / N+
MCSE / MCSA / MCP or other MS course
ITIL v3 or v4 Foundation
IT Diploma or degree
Between 1 - 3 Years
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