Noc Manager: Problem and Service Assurance

The purpose of this role is to **effectively manage up to 25 Level 1,2,3 Engineers **in the NOC as well as the end to end processes and monitoring of a 24x7x365 NOC, this includes but is not limited to - Daily coordination, oversight, guidance, mentoring, training, and management of tier 1,2,3 Network Engineers and NOC activities. - Ensure the timeous and...

The purpose of this role is to effectively manage and monitor the 24x7x365 NOC, end-to-end, which includes but is not limited to - The timeous and satisfactory resolution of all internal and customer issues. - Daily coordination, oversight, guidance, mentoring, training, and management of tier 1,2,3 Network Engineers and NOC activities. - The optimal...

Established in South Africa 23 years ago, Reflex Solutions has quickly grown into a reputable ICT solutions provider with a proven track record of renowned ICT solutions in the retail-sector and a strong FNO partnership network. We boast a team of highly experienced technical professionals, empowering us to deliver quick and high-quality service offerings...

The NOC Manager is responsible for ensuring the efficient operation and support of Reflex Network infrastructure as well as its customer’s network infrastructure and end-user IT services. This role involves leadership, management, and coordination of activities within the Network Operations Center and Service Desk to maintain optimal network performance...

**Technical ~ Telecommunications ~ Engineering ~ Electrical Engineering** **JHB North** ***: **NOC OPERATORS- JOHANNESBURG - FIXED TERM CONTRACT FOR 3 YEARS - SALARY MARKET RELATED** **Key Performance Areas**: - Ensure that the network is always operational. - Monitor and track scheduled network maintenance activities, analysing the duration and potential...

Delivery tasks: - Shifts are scheduled into various 12-hour shifts as the NOC is operational 24/7. This is non-negotiable. - Monitors Dashboards and Ticketing Systems. - Reviews alarm activity and notifies appropriate parties. - Responds immediately to issues and/or escalates them when appropriate. - Remotely resolves issues. - Answers phones and provides...

Job Title: NOC Team Leader - CCNA Network SpecialistJob Summary:We are seeking a highly skilled and experienced NOC Team Leader to join our team at Course. The successful candidate will be responsible for leading our Network Operations Center team, ensuring the delivery of exceptional customer service, and driving business growth through strategic planning...

Our client in the Technology industry is looking a Technical NOC Team Leader to join their team. **Job Summary**: The Technical NOC (Network Operations Center) Manager is responsible for overseeing and managing the operations of the NOC team, ensuring the smooth functioning of the network infrastructure and proactively addressing any technical issues or...

**Key Tasks**: Strategic input - Provide input into the Network Operations strategy - Develop the first line operational management strategy to achieve operational efficiencies and network uptimes - Develop the Network Operations Centre skills and capability development strategy Operational Excellence - Develop and maintain a progressive SOC (Service...

A dynamic company based in Bryanston is looking for a NOC / VoIP Agent Duties: Reporting to the Service Delivery Manager Not overseeing staff The agent in this role is responsible for primarily attending to all 1st Line and 2nd Line Voice related queries and faults with a secondary role of assisting with 1st Line networking, connectivity and...

**Office Administration ~ Support IT** **JHB North** ***: **NOC ADMN ASSISTANT - JOHANNESBURG - 12 MONTHS FIXED TERM CONTRACT - SALARY MARKET RELATED** **Key Performance Arears** - Facilitation and co-ordination of day-to-day departmental administration. - Collation and timeous submission of monthly departmental, payroll, training and ad hoc reports. -...

**Job Description**: The role is a key role within IT Service management. As the Problem Manager, you will be responsible for preventing incidents from happening as well as minimising the impact of incidents that can’t be prevented. This role identifies, prioritizes, and assigns responsibility for problems and then manages them through the entire process...

**Job Information** - Location- Auditing Jobs in Johannesburg- Salary- R 1.2 Million - R 850 K p/a- Job Type- Permanent- Education- CA (SA) essential- Experience- Minimum of 10 Years’ Audit and Assurance experience- Reference- 080920FASMA- - finance.jobs(at)staffingprojects.co.za- Fax- 0865728847Our client a leading audit firm is currently looking for a...

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Gauteng, JHB - Western Suburbs - Annually Cost To Company (Market related) A well-established business is seeking Problem Management Manager for a 12 month contract position Problem Managers focuses on reducing the reoccurrence of major incidents and the number of recurring incidents by Implementing and delivering standard methodology, problem management...

Job DescriptionWe are seeking an experienced Quality Control Manager to lead and oversee our quality assurance processes. As a broker, we partner with leading courier services to offer our customers the best possible delivery options.Key ResponsibilitiesQuality Standards: Develop, implement, and maintain quality standards for customer service...

**QUALIFICATIONS**: - Minimum relevant tertiary qualification (diploma/degree) - ITIL certified or similar **EXPERIENCE**: - A minimum of 5 years experience in Problem management - Demonstrable customer management / service skills - Previous experience of working in a highly pressured environment - Strong written/verbal English communication skills - An...

PurposeSenior Network Operation Managers is responsible for keeping track of the day-to-day operation of all Active network related systems/equipment, projects, issues and incidents and, making sure they are healthy and running efficiently. This position will cover network performance, availability, ensuring compliance with SLA, customer satisfaction, Active...

PurposeSenior Network Operation Managers is responsible for keeping track of the day-to-day operation of all Active network related systems/equipment, projects, issues and incidents and, making sure they are healthy and running efficiently. This position will cover network performance, availability, ensuring compliance with SLA, customer satisfaction, Active...

Purpose Senior Network Operation Managers is responsible for keeping track of the day-to-day operation of all Active network related systems/equipment, projects, issues and incidents and, making sure they are healthy and running efficiently. This position will cover network performance, availability, ensuring compliance with SLA, customer satisfaction,...