Noc Manager: Problem and Service Assurance

The purpose of this role is to **effectively manage up to 25 Level 1,2,3 Engineers **in the NOC as well as the end to end processes and monitoring of a 24x7x365 NOC, this includes but is not limited to - Daily coordination, oversight, guidance, mentoring, training, and management of tier 1,2,3 Network Engineers and NOC activities. - Ensure the timeous and...

Established in South Africa 23 years ago, Reflex Solutions has quickly grown into a reputable ICT solutions provider with a proven track record of renowned ICT solutions in the retail-sector and a strong FNO partnership network. We boast a team of highly experienced technical professionals, empowering us to deliver quick and high-quality service offerings...

The NOC Manager is responsible for ensuring the efficient operation and support of Reflex Network infrastructure as well as its customer’s network infrastructure and end-user IT services. This role involves leadership, management, and coordination of activities within the Network Operations Center and Service Desk to maintain optimal network performance...

**Office Administration ~ Support IT** **JHB North** ***: **NOC ADMN ASSISTANT - JOHANNESBURG - 12 MONTHS FIXED TERM CONTRACT - SALARY MARKET RELATED** **Key Performance Arears** - Facilitation and co-ordination of day-to-day departmental administration. - Collation and timeous submission of monthly departmental, payroll, training and ad hoc reports. -...

**Job Information** - Location- Auditing Jobs in Johannesburg- Salary- R 1.2 Million - R 850 K p/a- Job Type- Permanent- Education- CA (SA) essential- Experience- Minimum of 10 Years’ Audit and Assurance experience- Reference- 080920FASMA- - finance.jobs(at)staffingprojects.co.za- Fax- 0865728847Our client a leading audit firm is currently looking for a...

Educational Background: - Bachelor's degree in Information Technology, Computer Science, or a related field o Relevant certifications such as ITIL, PMP, COBIT, or equivalent Technical Skills: - Strong understanding of FinTech/Banking Technology stack and its dependencies - Proficiency in documenting and defining technical dependencies - Experience with...

**Reference** - PE001385/DW**Sector** - Information Technology**Location** - Gauteng, JHB - Northern Suburbs**Salary Interval** - Monthly**Package** - None-negotiable**Description** **Purpose of the Position**: - The agent in this role is responsible for attending to any/ all client queries and faults which involve internet connectivity and VoIP services...

NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future. In today’s ‘iNTTerconnected’ world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve...

About the RoleNTT DATA is seeking a seasoned IT Problem Management Specialist to join our team. As a seasoned subject matter expert, you will be responsible for researching the root causes of incidents and analyzing trends or historical data of incidents and services.Key Responsibilities:Responsible for analyzing incident trends, identifying repeat...

**Make an impact with NTT DATA** Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it’s a place where you can grow, belong and thrive. **Your day at NTT DATA** This...

About the RoleThe Problem Management Analyst is a seasoned subject matter expert responsible for researching the root causes of incidents. This role engages in proactive problem management by analyzing trends or historical data of incidents and services.Key Responsibilities:Responsible for analyzing incident trends, identifying repeat incidents, and...

JOB DESCRIPTION Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at...

Job Title:Network Operations Manager - Advanced IT InfrastructureAbout the Role:The Network Operations Manager at ALOS Innovative Workforce Solution (Pty) Ltd is a critical position responsible for overseeing the day-to-day operation of all active network-related systems, equipment, projects, issues, and incidents. This role ensures they are healthy and...

We are looking for an enthusiastic Quality Assurance Manager to join our team in Sebenza Edenvale. We are ideally looking for someone from the Cosmetic or Pharmaceutical industries who has been exposed to and knows manufacturing production under GMP conditions. **Job Types**: Full-time, Permanent **Experience**: - Quality Assurance: 2 years...

Job Title: Senior Network Operations ManagerAbout the Role:The Senior Network Operations Manager is responsible for overseeing the day-to-day operations of all active network-related systems, equipment, projects, issues, and incidents. This role ensures they are healthy and running efficiently, covering network performance, availability, compliance with...

A) Monitors network/service alarms, receives complaints from the hotline or customers, analyzes alarms or complaints, dispatches tickets, and monitors the progress of problem tickets until they are closed.B) Supervises personnel to distribute, escalate, and close problem tickets in accordance with contract requirements.C) Escalates the problem and reports it...

A) Monitors network/service alarms, receives complaints from the hotline or customers, analyzes alarms or complaints, dispatches tickets, and monitors the progress of problem tickets until they are closed.B) Supervises personnel to distribute, escalate, and close problem tickets in accordance with contract requirements.C) Escalates the problem and reports it...

Job Description To formulate and maintain policy procedures for development of total quality program. Implement and maintain all products services to meet quality standards. Responsibilities - Drive business profitability in the context of cost management through business solutions - Establish, align and manage target and budget goals whilst ensuring...

**JOB PROFILE**: - Job Title: - Service Delivery Manager- Division: - Support- Subdivision: - Service Delivery- Reports to: - Chief Operating Officer**WORKING RELATIONSHIPS**: - Internal: - Ensuring that recovery processes and procedures are in place and tested regularly. - Ensure that communication and feedback on major incidents, problems and changes. -...

Job title : Senior Manager: Incident ManagementJob Location : Gauteng, JohannesburgDeadline : December 18, 2024Quick Recommended Links Jobs by Location Job by industries Role Description Develop and execute incident management strategies, policies & procedures. Coordinate with various teams to ensure successful resolution of incidents. Responding to a...