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Information and Communication Services Intern

1 month ago


Parktown, South Africa The Church of Jesus Christ of Latter-day Saints Full time

Provide functional support for assigned departments or areas & assist technology users with basic problems and training needs
- Install standard hardware, software and upgrades and perform end-user site inspections
- Perform basic system management and routine security administration
- Gain a working knowledge of system commands, utilities and operations
- Identify, research and resolve technical problems & perform routine repairs under general instructions
- Identify and report areas for product improvement or needs for new products
- Confer with senior technical support representatives and the Global Service Desk
- Refer more complex problems to higher level technical support representatives
- Maintain, update and keep the department or area computer/inventory tracking system current
- Must be in possession of a Current Temple Recommend
- Matric
- Minimum of CompTIA A+ or a relevant IT Diploma\Certificate
- Possess good English written and communication skills