Real Time Analyst

6 months ago


Durban, South Africa Webhelp Full time

**Job Advert** Reimagine your career**

If you have a critical eye for detail and have stellar organization skills, then you could fit right in as a Real Time Analyst on an exciting international campaign at Concentrix in our in our dynamic Durban office.

We’re looking for someone who appreciates structure and can create functional order before things become chaos In this Real Time Analyst role, you’ll need to work systematically, think analytically and act swiftly to ensure efficiency.

You will be responsible for ensuring the contact centre is operating consistently in line with operational procedures and achieving client targets, so you’ll need to be quick on your feet to problem solve and find solutions.

**What you will do in this role**

As a Real Time Analyst on our team, you’ll be:

- Analysing trends such as call volume, average handle time and attendance to understand and plan for potential over staffing/under staffing
- Monitoring and tracking access issues across all levels and all required systems
- Tracking and logging network issues to provide insights to operations and impacts on performance
- Monitoring schedule adherence to assist the management team in achieving target driven adherence goals
- Retrieving all messages recorded on the attendance line
- Monitoring workforce management as required

**Your qualifications**

Concentrix is a great match if you have:

- The ability to work US time zone
- Excellent communication skills
- Proficiency in MS Office
- Knowledge, experience and understanding of key contact centre performance metrics such as service levels, delivery against target intervals, call monitoring as well as schedule adherence
- Clear credit and criminal records

It will be a plus if you:

- Have proficient Excel skills

**Experience the best version of you**

**Concentrix is an equal opportunity employer**

Job Reference: SA03125


  • Real Time Analyst

    6 months ago


    Durban, South Africa Webhelp Full time

    **Job Advert** Reimagine your career** If you have a critical eye for detail and have stellar organization skills then you could fit right in as a Real Time Analyst on an exciting international campaign at Concentrix + Webhelp in our in our dynamic Durban office. We’re looking for someone who appreciates structure and can create functional order before...

  • Real Time Analyst

    6 months ago


    Durban, South Africa Webhelp Full time

    **Job Advert** If you have a critical eye for detail and have stellar organization skills, then you could be the talent Webhelp is looking for, to fill the role of Real Time Analyst in our vibrant Durban office where you'll be working on an innovative international campaign. You’ll be joining our fun-loving global community of more than 120,000 passionate...

  • Real Time Analyst

    6 months ago


    Durban, South Africa Webhelp Full time

    **Business Support** **Location** - Durban, South Africa**Language** - English*** **Job Advert**: - If you have a critical eye for detail and have stellar organization skills, then you could be the talent Webhelp is looking for, to fill the role of Real Time Analyst in our vibrant Durban office where you'll be working on an innovative international...


  • Durban, South Africa Mr Price Group Full time

    **Real Estate Senior Data Analyst** **_your purpose_** To provide analytical solutions and insight that give meaningful information which contributes to sound business decision making process. To optimize, identify and implement selected group real estate strategic projects, ways of working & initiatives by driving business improvements, innovation and...

  • Real Estate Agent

    6 months ago


    Durban, South Africa UNIQUE REALTY Full time

    Join the Future of Real Estate with Unique Realty! Are you passionate about real estate and ready to take your career to new heights? Look no further than Unique Realty - where innovation meets excellence in the world of property! Why Unique Realty? At Unique Realty, we redefine the standard in real estate. We believe in empowering our agents to achieve...


  • Durban, South Africa Smartworks Service Full time

    Are you ready to kick start your career in real estate by connecting with warm, motivated homeowners eager to sell? As a Real Estate Administrator, your role is pivotal in initiating the journey of turning their property into a lucrative asset. You'll be the first point of contact for individuals who have expressed interest in selling their homes, guiding...

  • Data Analyst

    6 months ago


    Durban, South Africa Pollock and Associates Full time

    Data Analyst ICT Durban - Kwa Zulu Natal - South Africa This role reports directly to the Group Executive HR. This position is newly created to assist in implementing SAGE in the HR department. Its primary objective is to bridge the gap between HR and Technology, optimising HR workforce management strategies through data-driven decision-making processes to...

  • Real Estate Agent

    3 months ago


    Durban, South Africa Viva Property Group Full time

    Join the Viva Team! Are you a motivated and ambitious individual looking for a new challenge? We're seeking talented Estate Agents to join our dynamic team! Commission Based Only! **Requirements**: Must have own vehicle Experience: Previous experience in real estate sales, marketing, or customer service. Knowledge: Familiarity with local market trends,...

  • Real Estate Agent

    7 months ago


    Durban, South Africa CPS Properties Full time

    Fast growing National Estate Agency requires qualified estate agents. We offer favourable commission structures and full admin support and training. We provide agents with listings and leads. Must have own car,cell phone and laptop. No desk fee. **Job Types**: Commission, Full-time, Permanent **Salary**: From R25 000,00 per month **Education**: -...

  • Real Estate Agent

    6 months ago


    Durban, South Africa CPS Properties Full time

    Fast growing National Estate Agency requires qualified estate agents. We offer favourable commission structures and full admin support and training. We provide agents with listings and leads. Must have own car,cell phone and laptop. No desk fee. **Job Types**: Full-time, Commission, Permanent **Salary**: From R25,000.00 per month Ability to...


  • Durban, KwaZulu-Natal, South Africa Meondoholdings Full time

    Job DescriptionWe are seeking a dynamic and experienced Property Portfolio Manager to oversee our portfolio of real estate assets.About the Role: As a Property Portfolio Manager, you will play a vital role in the growth and success of our real estate investments. You will identify and capitalise on investment opportunities, manage property operations, and...


  • Durban, South Africa Durban University of Technology Full time

    Durban University of Technology (DUT) is located on the warm east coast of South Africa. It sprawls over seven (7) campuses in tropical and picturesque Durban, and in Pietermaritzburg, with its undulating hills that flow over from the Drakensberg Mountain. According to our _ENVISION2030 _strategy, DUT’s DNA has two strands, namely _‘people-centred and...


  • Durban, KwaZulu-Natal, South Africa Meondoholdings Full time

    Job Description:We are seeking an experienced Strategic Real Estate Portfolio Director to oversee our portfolio of real estate assets. As a key member of the team, you will be responsible for maximizing the value and profitability of properties through strategic acquisition, development, maintenance, and disposition.About the Role:The successful candidate...


  • Durban, KwaZulu-Natal, South Africa Meondoholdings Full time

    We are seeking a highly skilled Senior Real Estate Investment Manager to join our team at Meondoholdings.About the Role:In this exciting position, you will be responsible for maximising the value and profitability of our real estate assets. Your expertise in property portfolio management will be crucial in ensuring that our properties meet but exceed their...

  • Real Estate Agent

    7 months ago


    Durban, South Africa Northpoint Realty Full time

    Northpoint Realty Group is looking for a Commercial Real Estate Broker and Residential Agent Northpoint Realty Group pays up to an 80/20 Commission split with an additional Profit Share Are you an ambitious goal orientated team player who wants financial independence? Then Northpoint Realty Group can help you achieve you financial and business...


  • Durban, South Africa DigiCert, Inc. Full time

    at DigiCert Durban ABOUT DIGICERT We're a leading, global security authority that's disrupting our own category. Our encryption is trusted by the major ecommerce brands, the world's largest companies, the major cloud providers, entire country financial systems, entire internets of things and even down to the little things like surgically embedded...


  • Durban, KwaZulu-Natal, South Africa Meondoholdings Full time

    About MeondoholdingsWe are a leading real estate investment firm seeking a highly experienced and skilled Property Portfolio Manager to join our team. This role offers a competitive salary of $120,000 - $180,000 per year, depending on experience.Job Description:The successful candidate will be responsible for overseeing the acquisition, development,...

  • Sales Representative

    6 months ago


    Durban, South Africa Time Personnel Full time

    **Job Overview**: **Date Posted**: Posted 5 hours ago- **Location**: Durban, Kwazulu Natal- **Job Title**: Sales Representative- **Education Level**: High School / Matric- **Job Level**: Intermediate- **Minimum Experience**: 3 - 5 Years**Sales Representative job vacancy in Durban.**: Do you have proven experience in sales or rentals in the construction, real...

  • Sales Representative

    6 months ago


    Durban, South Africa Time Personnel Full time

    **Job Overview**: **Date Posted**: Posted 4 hours ago- **Location**: Durban, Kwazulu Natal- **Job Title**: Sales Representative- **Education Level**: High School / Matric- **Job Level**: Intermediate- **Minimum Experience**: 3 - 5 Years**Sales Representative position available in Durban.**: Do you have proven experience in sales or rentals in the...

  • Sales Executive

    6 months ago


    Durban, South Africa Time Personnel Full time

    **Job Overview**: **Date Posted**: Posted 6 hours ago- **Location**: Durban, KwaZulu Natal- **Job Title**: Sales Executive (Construction)- **Education Level**: High School / Matric- **Job Level**: Intermediate- **Minimum Experience**: 3 - 5 Years**Sales Executive (Construction) job vacancy in Durban.**: Do you reside in the Bluff area and have experience in...