Cash Centre Manager- Durban

2 weeks ago


Durban, South Africa Fidelity Services Group Full time

**Branch Manager - Cash Processing**

***

**FCS Durban**

**Reporting to the Cash Processing Regional Manager**
The above position is vacant at Durban, reporting to the Cash Processing Regional Manager.

The overall purpose of this position is to maintain the entire daily operation of the branch and to ensure all feedback has been given and queries resolved as per contractual agreement between the parties.

**Minimum Requirements**:

- Matric (Grade 12)
- Must be able to function in a stressful environment with daily challenges
- Excellent people management skills
- Excellent time management skills
- Excellent Excel and Word skills
- Excellent client relationship skills
- Cash center processing experience
- Stock and consumable experience
- Investigations experience
- ISA Platform experience
- Must be able to deal on a professional level with clients

**Key Performance Areas: (not totally inclusive)**:

- Processing of client's funds - ATM, retail - manual and device experience
- Queries relating to treasury and teller differences
- Feedback to clients and support department
- Treasury balancing
- Float checks
- Management of staff members
- Accepting overall responsibility for the centre and its performance
- Time and attendance (Payroll) knowledge of BPSI
- Daily stock submissions
- Monthly stock orders
- Daily operational meetings
- Management of Queries
- Processing platforms
- Daily Operations of a Cash Centre

**Other personality attributes**:

- Must be able to multi-task
- Must be willing to accept responsibility and accountability for all queries
- A hands on person with exceptional time management skills
- Must be able to address and resolve any staff challenges which may arise.

**_

**_ Fidelity Services Group (Pty) Ltd supports global fair practice and business ethics on continuous development of our human capital as the key resource to our success in the markets in which we participate._



  • Durban, South Africa Tych Business Solutions Full time

    Contact Centre/Call Centre staff required for Durban area x 15 **Requirements**: - Must have previous experience in this type of environment and willing to work shift - Good telephone etiquette and able to assist customers in a professional manner to ensure all queries are resolved. - Ability to work under pressure is inherent

  • IT Project Manager

    Found in: beBee S ZA - 3 weeks ago


    KwaZulu-Natal, Durban, South Africa Durban University of Technology Full time

    Durban University of Technology’s job vacancy, Career and Recruitment Job title : IT Project Manager – Durban jobs in KwaZulu-Natal Job Location : KwaZulu-Natal, Durban Deadline : May 11, 2024 Quick Recommended Links Jobs by Location Job by industries  MINIMUM REQUIRMENTS Bachelor’s degree (NQF Level 7) qualification in IT/ ICT/Engineering Five...

  • Cash Office Clerks

    3 days ago


    Durban, South Africa Star Retailers Full time

    **CASH OFFICE CLERKS** **LOCATION: DURBAN CENTRAL (CBD)** Our retail supermarket is looking for trustworthy individuals to join our cash office department. As a cash office clerk, one must display a sense of trustworthiness in order to carry out the duties of the job. **Duties and Responsibilities**: - Ordering of change - Cash-up cashier at the of the...


  • Durban, South Africa Synergy Contact Centre Full time

    We are a people focused business that provides outsourced contact centre solutions and specialises in customer life cycle management. Our people are our most important asset. We create a culture of empowerment and accountability with a focus on skills, talent, and career development for all of our people within the business. Our highly engaged environment...

  • Call Centre Manager

    4 days ago


    Durban, South Africa The Faculty Full time

    **Job Title: Call Centre Manager** **Location: Umhlanga, Durban South Africa** **Experience: 7-10 years in a Call Centre Environment** **About Us**: The Faculty is a dynamic and rapidly growing company based in Durban South Africa. We are seeking an experienced Call Centre Manager to lead our customer-centric team. We pride ourselves on delivering...

  • Contact Centre Marketer Sales

    Found in: beBee S ZA - 3 weeks ago


    KwaZulu-Natal, Durban, South Africa WesBank Full time

    WesBank’s job vacancy, Career and Recruitment Job title : Contact Centre Marketer Sales – Durban jobs in KwaZulu-Natal Job Location : KwaZulu-Natal, Durban Deadline : May 08, 2024 Quick Recommended Links Jobs by Location Job by industries Job Description To increase new profitable business production and the conversion of approved applications Hello...

  • Catering Managers

    2 days ago


    Durban, South Africa Feedem Group Full time

    We are a large Contract Catering company recruiting for a Catering Manager who can lead and supervise catering staff in the Durban areas: - To ensure the company image is projected through excellent client relationships, quality of service, product and productivity. - Understand and maintain all financial aspects of the business - budgeting, forecasting. -...

  • Warehouse Manager

    2 days ago


    Durban, South Africa Sandi Crowther Recruitment Full time

    KwaZulu Natal, Durban **Ballito. **Opportunity exists for experienced Warehouse Manager with solid distribution and stock controls experience to join established Ballito based company. Responsibilities will entail complete control of the distribution centre operation which includes recruiting customers, opening franchise stores, stock control, logistics,...


  • Durban, South Africa vivo Full time

    1. Establish and identify new relationships within Call Centres 2. Analyze Call Centre performance on a weekly, monthly, quarterly and annually basis 3. Drive sell-through of all company products 4. Monthly and quarterly training on New Product Introduction (NPIs) 5. Submit weekly Purchase Sales & Inventory (PSI) report to the Product, Sales Managers and...


  • Durban, South Africa Smith Garb Full time

    KwaZulu Natal, Durban - 180K - 180K Services concern has an opening for a **Branch Administrator** in their **Durban and Cape Town branches**. Assist in a variety of administrative and office support activities in the branch. Positions would suit a female. **A Grade 12 with a Certificate in Administration advantageous coupled with 3-5 years experience in...

  • Call Centre Agent

    6 days ago


    Durban, South Africa Nutun Contact Centre Full time

    Nutun is currently recruiting for a digital campaign. **Requirement** - 1 Year customer service experience - Chat or WhatsApp experience - Good communication skills - Pays attention to detail - Able to work in Umhlanga or Kingsmead Ability to commute/relocate: - Durban, KwaZulu-Natal: Reliably commute or planning to relocate before starting work...


  • Durban, South Africa Isilumko Staffing Full time

    **Contact Centre NQF 3/4 - Learnership for Individuals with Disabilities (Durban)** Our client WNS is looking for individuals to participate in a Contact Centre Learnership. - Qualification: Contact Centre NQF 2 - Potential Start Date: TBC - Location: Durban (Cornubia/Hippo Park) - Stipend: R7 500 **Position Requirements**: - Matric (Grade 12/National...


  • Durban, South Africa Synergy Contact Centre Full time

    **Job Purpose**: **Job Objectives**: - De-escalate situations involving dissatisfied customers, offering patient assistance and support - Call clients and customers to inform them about the company’s new products, services, and policies - Guide callers through troubleshooting, navigating the company site or using the products or services - Review customer...


  • Durban, South Africa Hr360consultingsa Full time

    **JOB PROFILE** **Minimum requirements**: **Grade 12** **Previous Bookkeeping/ pastel experience non negotiable** **Studying towards a higher qualification would be advantageous** **Experience working in a fast paced environment** **The core function is to ensure bills are paid on time, transactions are recorded correctly, payroll runs on time and taxes are...


  • Durban, South Africa Synergy Contact Centre Full time

    _**Synergy Contact Centre is hiring!**_ - **If you are interested in starting a career, we want you!**_ We are currently recruiting experienced quality assessors! - **Requirements**:_ - Great Communication Skills_ - Fluent English_ - Computer Literacy_ - Previous QA experience in a contact centre (International or Local)_ - **Package**:_ - R5250 Basic...


  • Durban, South Africa Synergy Contact Centre Full time

    Synergy Contact Centre is hiring! We require experienced agents with a minimum of 6 months in the GAMING or BETTING industry for our chat campaign. Working hours : UK Shifts Salary : R5250 basic + R1000 attendance bonus W: 0624784570 **Salary**: From R5,250.00 per month Ability to commute/relocate: - Durban, KwaZulu-Natal: Reliably commute or planning...


  • Durban, South Africa Alliance Française de Durban Full time

    En quelques mots... La/le volontaire appuiera la directrice dans l'organisation d'événements culturels et la promotion des cultures française et francophones (recherche d'artistes et de partenaires, soutien logistique, promotion et organisation des événements, participation à la vie de l'Alliance française...) **Votre mission de Service...


  • Durban, South Africa Pronel Personnel Consultants Full time

    Pronel Personnel Durban, South Africa Intern Graduate 1 to 2 years Market Related Full Time **Skills**: - Cold CallingTelesalesCalling Clients **Industries**: - Insurance **Description**: Our client in the Umhlanga area is recruiting for a Learnership role on a contract basis. **Requirements**: - Matric with Mathematics / Maths Literacy -...

  • Head of Department

    2 days ago


    Durban, South Africa Durban University of Technology Full time

    Durban University of Technology (DUT) is located on the warm east coast of South Africa. It sprawls over seven (7) campuses in tropical and picturesque Durban, and in Pietermaritzburg, with its undulating hills that flow over from the Drakensberg Mountain. According to our ENVISION2030 strategy, DUT’s DNA has two strands, namely ‘people-centred and...

  • IT Project Manager

    Found in: beBee jobs ZA - 2 weeks ago


    Durban, KwaZulu-Natal, South Africa Durban University of Technology Full time

    Durban University of Technology's job vacancy, Career and RecruitmentJob title : IT Project Manager – Durban jobs in KwaZulu-NatalJob Location : KwaZulu-Natal, DurbanDeadline : May 11, 2024Quick Recommended LinksJobs by LocationJob by industries MINIMUM REQUIRMENTSBachelor's degree (NQF Level 7) qualification in IT/ ICT/EngineeringFive (5) years'...