![Stodels Nurseries (Pty) Ltd](https://media.trabajo.org/img/noimg.jpg)
Coffee Shop/cafe Manager
2 weeks ago
Oversee the daily operations and smooth running of 2 Coffee Shops.
- Hiring, training and managing employees
- Issuing all new staff paperwork and training material
- Staff performance reviews
- Compile monthly staff roster
- Inventory management, ordering of stock and stock control
- Processing of invoices and create purchase orders
- Ensure system integrity of stock by processing write offs & negative stock
- Ensure customer complaints are tracked and handled by relevant person
- Communicating to employees regarding any new products or services being offered.
- Development of daily, weekly or monthly revenue goals for the establishment and tracking against these goals.
- Price comparisons
- Ensuring high quality food products & sanitary standards are maintained.
- Creating new specials, adapting menus, introducing exciting cakes/ muffins, etc & ensuring food is always presented beautifully.
- Take full control of all cafe related admin
- Driving high levels of excellent customer service.
**CRITERIA NEEDED**:
- Matric
- A tertiary qualification within the Hospitality industry would be advantageous.
- Minimum of 2 years experience in a restaurant/coffee shop environment
- Have sound food knowledge and passion for staying current with food trends
- Strong leadership skills
- Proven ability to motivate and manage staff
- Excellent customer service skills
- Excellent communication skills
- Computer literate (Word, Excel, Outlook)
- SAP Experience would be advantageous
- Valid drivers licence - non negotiable
Application Question(s):
- Do you have a valid drivers licence and your own transport?
- Please indicate your CTC salary expectation
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