Cross Sell Operations Jnr Administrator

4 months ago

Johannesburg, South Africa Sanlam Full time

Who are we?
Sanlam Developing Markets [SDM] (a wholly-owned subsidiary of Sanlam Life Limited) is one of the top financial services providers in the South African entry-level and emerging middle market. It aims to understand the unique requirements of clients and offers a wide range of simple and affordable financial solutions that cover needs such as funeral insurance, savings for education, life cover and personal accident plans. In terms of the Sanlam Group Governance Policy, SDM is managed by the SA Retail Mass cluster, which is part of the Sanlam Life and Savings cluster within the Sanlam Group. The cluster focusses on retail products, as well as group schemes. What will you do?

Policy Retentions
Administration(administering of requests from advisors/clients)
Lead Generation
Conduct on-going market research (cold-calling, use of third parties, existing clients) for the development and establishment of the Company X Leads database.
Generate sales leads by updating and informing customers and clients of our product offering. Ensure the creation of a pipeline of qualified leads for the organisation
Monitor, manage and track leads
Provide monthly reports on the leads conversion rates and funnel status
Report and Measure reliable indicators for to justify continued investment by the company
Actively promote Company X’s suite of solutions, products and services to network of prospects and partners
Maintain in-depth knowledge of industry trends and the competitors

Multi-channel lead management
Develop multi-channel programmes to reach prospects, based on the client information, research and preference.
Monitor and evaluate the effectiveness of the programmes
Diligently and creatively differentiate Company X’s value proposition with prospects

Inbound services
Ensure all inbound prospect enquiries from Company X Website, Referrals, branches, and telephone calls are dealt with effectively by team.
Ensure that all live transfer leads and organic leads which have a high conversion rate are promptly attended to.

Database management
Source, design or develop an appropriate database for the management of leads
Create guidelines and criteria for the segmentation and profiling of clients aligned to the Company X Strategy.
Timely refer “hot leads” to correct channels in the organisation
Provide monthly reports as required
Ensure current and accurate information on all databases.
Conduct Database audits
What will make you successful in this role?

Qualifications and Skills
Matric
RE5
Business Insight
Customer Relationship Management
Computer Literacy
Planning & organising
Time management
Influencing and Negotiation
Problem solving
Decision-making
Communication skills
Report Writing
Presentation
High level accuracy and detail orientation
Networking
Conflict Management
Process and systems competence
Data mining and analysis
Organizational Awareness

Experience & Knowledge
At least 2 years’ experience in insurance client service or sales
Proven Telesales experience (minimum of 6 months)
1 year cold calling experience is required.
Computer literacy in Outlook, MS Word and Excel is essential.
Life Insurance Product knowledge
Knowledge of PPR Legislation(advantageous)
Legal requirements of the insurance industry
All insurance products and services offered by the company

Personal Attributes
Analysing and Problem Solving
Confident and well spoken.
Written Communication
Adapting and responding to change
Ability to work in a high-pressure environment.
Coping with setbacks
Teamwork
Client Service & Sales Orientation
Proactivity
Accuracy
Driving Results
Ability to influence client decision - strong negotiation skills.
Great business acumen
Adhering to principles and values
High energy and discipline
Multi-lingual
High energy and discipline Personal Attributes Plans and aligns - Contributing dependently Communicates effectively - Contributing dependently Action orientated - Contributing dependently Optimises work processes - Contributing dependently Build a successful career with us
We’re all about building strong, lasting relationships with our employees. We know that you have hopes for your future - your career, your personal development and of achieving great things. We pride ourselves in helping our employees to realise their worth. Through its four business clusters - Sanlam Life and Savings, Sanlam Investment Group, Sanlam Emerging Markets, Santam, as well as MiWay and the Group Office - the group provides many opportunities for growth and development. Core Competencies Being resilient - Contributing dependently Customer focus - Contributing dependently Collaborates - Contributing dependently Cultivates innovation - Contributing dependently Drives results - Contributing dependently Turnaround time
The Sanlam Group is committed to achieving transformation and embraces diversity. This commitment is what drives us to achieve a diverse, inclusive and equitable workplace as we believe that these are key components t

  • Customer Services and Cross Selling Director

    3 months ago

    Johannesburg, South Africa Tsebo Group Full time

    **About Us**: The Customer Services and Cross-Selling Director is responsible for leading the company’s efforts in retaining customers through excellent service and expanding business through strategic cross-selling initiatives. This role requires a proactive approach to customer satisfaction and the development of synergistic relationships between...

  • Jnr Buyer/procurement

    4 months ago

    Johannesburg, South Africa Pronto Labour Team Full time

    **JNR BUYER - Manufacturing or FMCG experience - FLUENT in AFRIKAANS & ENGLISH -** Boksburg area, Gauteng - **JNR BUYER - Fluent in Afrikaans & English - ESSENTIAL**: - Minimum 2 Year's experience in Procurement/Buying ** **Please take NOTE: This is a JNR Position** - Matric - **Technical** accumen will be an advantage - **Valid Driver's License**: -...

  • Top Performer Call Centre

    4 months ago

    Johannesburg, South Africa Isilumko Staffing Full time

    If you are available immediately for new employment, target driven, great at cross selling and want to earn great money, then this role if for you! Need to reach more than 4 hours of talk time daily, more than 8 hours of system time daily Cross selling medical and funeral product Must be able to reach between 30 - 120 Net sales Must be excellent at...

  • Jnr Sales

    5 months ago

    Johannesburg, South Africa Pronto Labour Team Full time

    **JNR Marketing **Administrator with **Coral Draw exp** & Sales exp - **Engineering Industry **working experience an **Advantage**: - Matric - **Excel & Accpac experience - Mandatory**: - Assist Sales Manager with Administration duties - Answering of Phone - Recording al information on** EXCEL**: - Extract information from **ACCPAC** System - **Creating...

  • Top Performer Call Centre

    4 months ago

    Johannesburg, South Africa Isilumko Staffing Full time

    If you are available immediately for new employment, target driven, great at cross selling and want to earn great money, then this role if for you!Need to reach more than 4 hours of talk time daily, more than 8 hours of system time daily Cross selling medical and funeral productMust be able to reach between 30 - 120 Net salesMust be excellent at objection...

  • Jnr Office Administrator with Technical Accumen

    3 months ago

    Johannesburg, South Africa Pronto Labour Team Full time

    **Very Jnr position for an Office Administrator**: - MUST have a **TECHNICAL** accumen/**Technical background**: - Matric -** MATHS**: - 1-2 Year's working experience - **Computer Literate**: - Valid Driver's License

  • Cross Sell Operations Jnr Administrator

    3 months ago

    Johannesburg, South Africa Sanlam Full time

    Who are we? Sanlam Developing Markets [SDM] (a wholly-owned subsidiary of Sanlam Life Limited) is one of the top financial services providers in the South African entry-level and emerging middle market. It aims to understand the unique requirements of clients and offers a wide range of simple and affordable financial solutions that cover needs such as...

  • Jnr Quality Analyst

    3 months ago

    Johannesburg, South Africa Pronto Labour Team Full time

    **JNR QUALITY ANALYST **with 1-2 Year's experience in a** FMCG **Industry - **NASREC**, Johannesburg, Gauteng **JNR QUALITY ANALYST. - NASREC area** - **Degree/Diploma in either**: Analytical Chemistry Food Technology Biotechnology - **MUST **have working experience as an **ANALYST**: - Daily Analysis Laboratory Data Flowing Inspections Guide &...

  • Crane Driver

    4 months ago

    Johannesburg, South Africa Pronto Labour Team Full time

    **CRANE OPERATOR - Jnr Storeman Assistant** **THIS is a VERY JNR Position** - 1-2 Years Storeman Assistant duties in an **ENGINEERING** Industry - MUST have **CRANE License**: - Matric or equivalent - Classifying Metals: Material Grading - Receiving & Scanning goods - MUST have Driver's License and Crane License

  • Cross-sell Operations Consultant

    4 months ago

    Johannesburg, South Africa Sanlam Full time

    Who are we? Sanlam Developing Markets [SDM] (a wholly-owned subsidiary of Sanlam Life Limited) is one of the top financial services providers in the South African entry-level and emerging middle market. It aims to understand the unique requirements of clients and offers a wide range of simple and affordable financial solutions that cover needs such as...

  • Jnr Buyer

    3 months ago

    Johannesburg, South Africa Pronto Labour Team Full time

    **JNR BUYER with Technical Accumen/Background**: - Willing to perform: **Driver duties, if and when required** **Administration duties, if and when required** - 2-3 Years' working experience in a **MANUFACTURING** Industry - **MUST** have a **VALID DRIVER'S License**: - Fluent in **AFRIKAANS & ENGLISH**: - Computer Literate

  • Sales Manager: Cross Sell Operations

    3 months ago

    Johannesburg, South Africa Sanlam Full time

    Who are we? Sanlam Developing Markets [SDM] (a wholly-owned subsidiary of Sanlam Life Limited) is one of the top financial services providers in the South African entry-level and emerging middle market. It aims to understand the unique requirements of clients and offers a wide range of simple and affordable financial solutions that cover needs such as...

  • Jnr Payroll/hr Admin Assist/receptionist

    3 weeks ago

    Johannesburg, South Africa Apex Cordset Technologies Pty Ltd Full time

    **Job Profile: Jnr Payroll/HR Admin Assistant / Receptionist** **Position Overview**: We are seeking a highly motivated and detail-oriented individual to join our team as a Jnr Payroll/HR Admin Assistant/Receptionist. This job will need to provide efficient administrative support within the Payroll and HR Department. To ensure accurate processing of sick...

  • Operations Manager

    4 months ago

    Johannesburg, South Africa Many in 2 one Full time

    Seeking an Operations Manager (Logistics industry) with cross border knowledge and experience. If you do not meet the criteria then please do not apply. **Requirements**: Operations Management experience Cross Border knowledge and experience Grade 12 No criminal record **Salary**: R40,000.00 - R60,000.00 per month

  • Transport Controller

    1 month ago

    Johannesburg, South Africa Parvana Full time

    About our client:Our client provides a comprehensive, all-in-one logistics solution tailored for dynamic companies seeking smooth transportation of valuable goods throughout Africa. Their team of experts adeptly bridge the gap between land and sea, offering top-notch solutions to address our clients' needs with utmost accuracy and dependability.Position...

  • Transport Controller

    1 month ago

    Johannesburg, South Africa Parvana Full time

    Job DescriptionAbout our client:Our client provides a comprehensive, all-in-one logistics solution tailored for dynamic companies seeking smooth transportation of valuable goods throughout Africa. Their team of experts adeptly bridge the gap between land and sea, offering top-notch solutions to address our clients' needs with utmost accuracy and...

  • Equity and Cross Asset Advisory Distribution

    4 months ago

    Johannesburg, South Africa UBS Full time

    South Africa - Equities, Sales - Investment Bank **Job Reference #** - 279969BR **City** - Johannesburg **Job Type** - Full Time **Your role** - Do you have a track record in Equity and Cross-Asset sales? Are you looking an enthusiastic and extended growth experience, with a commensurate level of job engagement, satisfaction, and productivity? Do you...

  • Cross Border Payments Specialist

    2 weeks ago

    Johannesburg, Gauteng, South Africa Isilumko Staffing Full time

    Exchange Control Consultant OpportunityWe are seeking an experienced professional to join our team as an Exchange Control Consultant at one of the Top 4 Banks in Johannesburg.Key Responsibilities:Manage cross-border payments and foreign exchange transactions (buy and sell) in accordance with regulatory requirements.Process financial transactions efficiently...

  • Cross Border Payments Specialist

    3 weeks ago

    Johannesburg, Gauteng, South Africa Isilumko Staffing Full time

    We are seeking an experienced professional to fill a rewarding position at Isilumko Staffing as an Exchange Control Consultant. If you possess the right qualifications and experience, we invite you to apply for this exciting opportunity.Key Responsibilities:Manage cross-border payments and foreign exchange transactions (buy and sell) to ensure efficient...

  • Quality Control Analyst

    4 months ago

    Johannesburg, South Africa Pronto Labour Team Full time

    **JNR QUALITY CONTROL ANALYST -** **Food Technology/Biotechnology/Analytical Chemistry -** Jhb South, Gauteng **JNR QUALITY CONTROL ANALYST** - **MUST **have** Degree **or** Diploma** in: Food Technology Biotechnology** OR** Analytical Chemistry - Minimum 1-2 Years' relevant experience - Daily Analysis - Laboratory Data - Flowbin inspections - Guide &...