Guest Experience Administrator

**Job Number** 24080503 **Job Category** Rooms & Guest Services Operations **Location** Protea Hotel Fire & Ice! Durban Umhlanga Ridge, 14 Palm Boulevard, Durban, South Africa, South Africa VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t just about giving guests a...

**About Us**: First Group is a leading provider of high-quality accommodation and hospitality services. With a portfolio of luxurious hotels and resorts, we are committed to delivering exceptional guest experiences. We are looking for a passionate and dynamic Guest Experience Manager to join our team and help us maintain our high standards of customer...

As a Guest Experience manager for the group, you will be responsible for leading experience Innovation through developing and implementing new strategies and initiatives to enhance the overall guest experience. Your primary duties will include: - Ensuring Daily / weekly Entertainment programs are in place for all properties and always kept relevant. -...

Job SummaryWe are seeking a highly skilled and experienced Guest Experience Manager to join our team at Micah Govender Developments. As a key member of our hospitality team, you will be responsible for delivering exceptional guest experiences and ensuring that our high standards are consistently met.Key ResponsibilitiesLead and manage a team of hospitality...

To conduct reservations administrations functions, assist with reservations targets being met. Ensure that all members are assisted in a friendly and in a courteous manner and that all queries are resolved in line with our Service Level Agreement. **Key Performance Areas** - Take ownership of queries and ensure timeous and accurate resolution - Be target...

**Job Number** 24134826 **Job Category** Rooms & Guest Services Operations **Location** Protea Hotel Fire & Ice! Durban Umhlanga Ridge, 14 Palm Boulevard, Umhlanga Ridge, Durban, South Africa, South Africa VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t just about giving...

Guest Services Guest Satisfaction Relationship Building Coordination with Departments Administration Promotion and Upselling Training and Development Bachelor’s degree in Hospitality Management, Business Administration, or a related field preferred. Minimum of 3 years of experience in a guest-facing role within the hospitality industry. Excellent...

**_Pay 12,000 - 15,000 ZAR PM_** - We’re Houst, a property management company. Our mission is to make Houst the global home of hosting. _We’ve signed up thousands of happy hosts, helping them to make over £115,000,000 in earnings._The business has expanded worldwide - we’re operating in over 20 cities globally, from Auckland to Lisbon, and there’s a...

**Job Number** 23117463 **Job Category** Rooms & Guest Services Operations **Location** Protea Hotel Fire & Ice! Durban Umhlanga Ridge, 14 Palm Boulevard, Durban, South Africa, South Africa VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t just about giving guests a...

Night Guest Service Agent A Night Guest Service Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. This role predominantly entails night work however there will be a large extent of day shifts embodied as well, therefore the successful applicant is...

**Purpose of the Position** - To satisfy reservations requests through booking holidays for members. **Key Performance Areas** - Contact members on outbound Campaigns to secure Reservations - Deals with holiday requests via face to face, telephonic or written correspondence. - Understanding each member’s needs - Source stock and book holidays...

If you are a target driven person, would like earning amazing Incentives, then this position is for you. **JOB RESPONSIBILITIES** Ensure that call quality standards are maintained Accurately capture data provided by clients **Achieve quality targets** Attendance of mandatory meetings i.e daily and weekly Mandatory daily training homework to be...

Requirements: Previous experience in a similar role within the hospitality/service industry. Strong leadership and interpersonal skills. Presentable and well spoken Outgoing and social personality. Must be results driven and able to work under pressure Valid Driver's License Excellent problem-solving abilities. Ability to work flexible hours, including...

Requirements: Previous experience in a similar role within the hospitality/service industry. Strong leadership and interpersonal skills. Presentable and well spoken Outgoing and social personality. Must be results driven and able to work under pressure Valid Driver's License Excellent problem-solving abilities. Ability to work flexible hours,...

Requirements: Previous experience in a similar role within the hospitality/service industry. Strong leadership and interpersonal skills. Presentable and well spoken Outgoing and social personality. Must be results driven and able to work under pressure Valid Driver's License Excellent problem-solving abilities. Ability to work flexible...

**Job Number** 24108702 **Job Category** Rooms & Guest Services Operations **Location** Protea Hotel Fire & Ice! Durban Umhlanga Ridge, 14 Palm Boulevard, Umhlanga Ridge, Durban, South Africa, South Africa VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** First impressions are...

**About Us**: First Group is a leading provider of high-quality accommodation and hospitality services. With a portfolio of luxurious hotels and resorts, we are committed to delivering exceptional guest experiences. We are looking for a passionate and dynamic Guest Experience Manager to join our team and help us maintain our high standards of customer...

A Front Office Guest Service Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. **What will I be doing?** As Front Office Guest Service Agent, you will serve on the Front Office Team, to provide services for Guests to contribute to an overall...

Front Office Guest Service Agent A Front Office Guest Service Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. **What will I be doing?** As Front Office Guest Service Agent, you will serve on the Front Office Team, to provide services for...

Front Office Guest Service Agent A Front Office Guest Service Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. **What will I be doing?** As Front Office Guest Service Agent within Hilton Garden Inn Umhlanga Arch, you will serve on the Front...