Solution Manager

2 weeks ago

Stellenbosch, South Africa LifeQ Full time

We have an exciting opportunity available for a dynamic and experienced Solution Manager to be part of our Solutions team. This person should thrive at the intersection of customer satisfaction, technical integrity and business value. As a member of the Solutions team you will work closely with partners & clients as well as our Product teams to transform ideas into technically sound and commercially viable solutions.
- Gather and shape solution requirements from both internal and external stakeholders.
- Identify and unpack all solution components and touchpoints in the end-to-end solution user journey.
- Convey the Solution vision and requirements to the Product teams.
- Create and manage the Solution roadmap to align to the company’s strategy.
- Establish and manage relationships with partners and clients.
- Plan, execute and oversee Solution rollouts (e.g. proof of concept, commercial pilots, commercial etc.) by coordinating with Program-, Product-, and Project Managers as well as partners and clients.
- Conduct regular check-ins with teams to maintain a live perspective on status and risks for the Solution(s).
- Coordinate the creation of relevant solution documentation including sales collateral, slide decks, etc. to communicate details of the Solution(s) both internally and externally.
- Collaborate closely with Business teams to create business
- and revenue models for the solutions and determine solution pricing.
- Conduct continuous analysis of the market
- and competitor landscape and industry trends to inform the Solution(s).

**Ideal Requirements**:

- Honours level degree in Science, Engineering or Commerce
- 2+ years of experience in a product development or management related position and a successful track record of developing products
- Project management experience, specifically software development projects
- Experience writing product documentation
- Experience developing products in the consumer, corporate wellness and/or clinical space is beneficial

**Essential Skills**

**You would be a good fit if you have**:

- The ability to guide project teams and build a shared understanding in order to support informed and timely decisions
- Excellent interpersonal skills and the ability to manage multiple internal & external stakeholders
- Creative and innovative thinking skills
- A high degree of organization and attention to detail
- Strong independent work ethic and personal accountability
- An ability to lead others to adopt mindsets and workflows that would maximize productivity in a repeatable, scalable and sustainable manner
- Ability to work under pressure and juggle multiple priorities (context shift)

**Job Specifics**
- Location: Stellenbosch, Cape Town
- Travel: In the foreseeable future - yes - right now, no
- Employment Type: Indefinite contract with LifeQ USA
- Type of person: Critical thinking, strong in your domain
- Working hours: We are a startup - normal work week is applicable - full time team member
- Vacancy reason: Simple - we are growing and need smart people on the bus
- When to appoint: Yesterday

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