Analyst Integrated Command Centre

Empowering Africa’s tomorrow, together one story at a time. - With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group. Job...

Job Title : Command Centre ManagerAbout the RoleWe are seeking an experienced Command Centre Manager to oversee the operation and execution of 24/7 Command Centre Services. The ideal candidate will leverage customer knowledge and understanding to recommend and implement new and refined monitoring and processing services.Key ResponsibilitiesOversee...

About the PositionWe're seeking a highly motivated and experienced Data Integrity Analyst to join our Technical Business Operations team. As a member of this team, you will be responsible for ensuring the accuracy and integrity of data across various systems. This includes identifying data issues, defining metrics to measure data quality, and implementing...

HuntWave Technologies Job Description We are seeking a proactive and detail-oriented SOC Analyst to join our Security Operations Centre (SOC) team.

Key ResponsibilitiesThis Business Data Analyst Lead role requires a high level of expertise in data analysis, visualization, and interpretation. Key responsibilities include:Strategic PlanningDeveloping and implementing data-driven strategies to support business objectives.Identifying opportunities for process improvement and recommending changes.Team...

**Salary**: From R2,500.00 per month **Education**: - High School (matric) (preferred) **Experience**: - outbound call centre: 2 years (required) **Language**: - excellent command of the English language (required)

Why Choose Us:We are a leading provider of IT solutions, offering a dynamic and supportive work environment, a competitive salary and benefits package, and the opportunity to work with a cutting-edge technology platform.About the Job:We are seeking an experienced Server Analyst to join our team, who will be responsible for overseeing the maintenance and...

We are looking for customer-focused and target-driven individuals for various outbound/Telesales campaigns. You will be expected to call new and existing customers to market and promote various insurance and related products. **Requirements**: - Minimum Grade 12/Matric Certificate - Any recognized Call Centre/Marketing/Sales Qualification/Certificate would...

**Position Title: Real Time Analyst** **Position Summary**: The Real Time Analyst is responsible for the monitoring, analyzing and reporting of contact center performance in real-time. The role requires timely and accurate reporting on a wide range of metrics including agent performance, call volume data, workforce utilization and other key metrics. Key...

About CatchCatch is a unique business process outsourcing organisation that prioritises the well-being and growth of its employees. We believe in treating our people like people, not just numbers, and offer a supportive environment that fosters career development and advancement.Our team is passionate about delivering excellence for our customers, and we're...

About UsAt CallForce, we are committed to delivering exceptional customer experiences through our dialler operations. We are seeking a talented Business Intelligence Analyst - Contact Centre to join our team and help us drive business growth.Your key responsibilities will include:Designing and implementing data visualisation tools to help the team make...

Our client in the Financial Services sector is looking to employ Outbound Call Centre Agents to market and promote various insurance and related products. **Requirements**: - Minimum Grade 12/Matric Certificate - Prior Sales Experience. - Prior Call Centre Sales experience. - Excellent command of the English language (spoken and written) - Previous...

Our client in the Financial Services sector is looking to employ Outbound Call Centre Agents to market and promote various Discovery insurance products. **Requirements**: - Minimum Grade 12/Matric Certificate - RE5 Certificate (non-negotiable). - FAIS Credits. - Understanding of the insurance industry. - Minimum of 1 year Call Centre Experience in a sales...

Our client in the Financial Services sector is looking to employ Outbound Call Centre Agents to market and promote various Discovery insurance products. **Requirements**: - Minimum Grade 12/Matric Certificate - RE5 Certificate (non-negotiable). - FAIS Credits. - Understanding of the insurance industry. - Minimum of 1 year Call Centre Experience in a sales...

About us, purpose, experience and qualifications **about us**: - make a promise - be deeply invested - value our differences - build trust, not territory - have courage - always do the right thing **purpose**: - To protect the organisation by pro-actively monitoring for cyber security events. This includes the identification, analysis, triage and...

Our Top Notch International Clients is looking for your expertise in the following: - 6 months strong customer service experience within financial, retail, call centre industries - Excellent command of English Language - Ability to work night shift hours - Resides within Soweto, Randburg and JHB CBD - Excellent Computer Skills - Valid matric and criminal...

Test AnalystReference: NWA002914-Njabu-3If you are an experienced Test Analyst who wants to make a difference in a continuously growing company, then APPLY NOWDuties & ResponsibilitiesThe successful candidate will be responsible for testing all developmental tasks, following business requirements accurately, writing and executing test cases using the centre...

Job OverviewThe role of a Test Analyst at Network IT involves testing developmental tasks, following business requirements, and ensuring accurate execution. As a key member of the team, you will be responsible for writing and executing test cases using centre tools, bug tracking, and integrating testing methodologies.This is an excellent opportunity for...

About us, purpose, experience and qualifications **about us**: - make a promise - be deeply invested - value our differences - build trust, not territory - have courage - always do the right thing **purpose**: To action incoming or outgoing customer calls, electronic communications and queries as per agreed standard operating procedures to ensure customer...

Digital Integration Strategist Job Summary:We are seeking a Digital Integration Strategist to join our team. In this role, you will be responsible for defining and implementing integration architecture strategies to support enterprise applications. You will work closely with business analysts, development teams, and stakeholders to design integration...