Junior Support Technician

3 weeks ago


Paarl, South Africa Exceed Human Resource Consultants Full time

Advocate for customers, ensuring that serviceability and product quality issues are tracked, prioritised, resolved, and incorporated into the product release cycle.
- Provide support to customers throughout their business operations when required.
- Assess and analyse the root cause of issues, gather customer information, and determine the appropriate solutions.
- Identify and escalate priority issues according to client specifications.
- Adhere to standard processes and procedures.
- Promptly escalate any challenges experienced to the Support Manager.
- Regularly report back to the Support Manager as required.
- Stay up to date with software and hardware changes as well as enhancements.
- Assist customers in the installation and integration of software and services.
- Track and monitor all support cases to ensure timely resolution and follow-up.
- Clearly identify, document, and find solutions for customer issues and product problems.
- Escalate critical customer situations to the appropriate level of management and engineering expertise.
- Communicate technical issues and solutions to the engineering, QA, sales, and support teams as well as to the customer base.

**Qualifications**:

- Must have own reliable transport
- Must have a valid driver’s license
- Must have a Matric certificate and basic IT knowledge
- Must be able to work for extended periods of time
- Position requires patience
- Position requires an analytical and positive thinker
- Must be presentable and well-spoken
- Hospitality and / or Retail experience will be beneficial
- Strong communication and networking skills
- Excellent organisational and time management skills
- Outstanding interpersonal and leadership skills
- Excellent presentation skills
- Critical thinker and pro



  • Paarl, South Africa CA Support Full time

    Our client is the leading commission management platform for financial advisers in South Africa. They are offering an exciting career opportunity for a JUNIOR ACCOUNT MANANGER who can help nurture and grow the customer base through dedicated relationship management, onboarding of new clients as well as client support. **RESPONSIBILITIES**: - Deal with all...


  • Paarl, South Africa Psyco Group Full time

    We are looking for a Junior Security Installation Technician with at least 2 years of experience installing, CCTV ( Dahua ) Gate and garage door motors, Electric fencing and alarm systems. **Responsibilities** Installation and repair of all CCTV, gate motor ( Gate and Door), Electric fencing ( connecting and problem solving), Alarm systems and access...


  • Paarl, South Africa Disruptive IT Full time

    Job descriptionWe are looking for 1 x Desktop Support Technician for a 2 month project. Salary offered is R18 000 per month and all candidates must be available immediately.Job Requirements,O365 (All apps especially licencing and troubleshooting)Be Mobile (have own vehicle and be willing to use it for work purposes and claim back petrol afterwards)Have...


  • Paarl, Western Cape, South Africa Disruptive IT Full time

    Job descriptionWe are looking for 1 x Desktop Support Technician for a 2 month project. Salary offered is R18 000 per month and all candidates must be available immediately.Job Requirements,O365 (All apps especially licencing and troubleshooting)Be Mobile (have own vehicle and be willing to use it for work purposes and claim back petrol afterwards)Have...


  • Paarl, South Africa Disruptive IT Full time

    Job description We are looking for 1 x Desktop Support Technician for a 2 month project. Salary offered is R18 000 per month and all candidates must be available immediately. Job Requirements, O365 (All apps especially licencing and troubleshooting) Be Mobile (have own vehicle and be willing to use it for work purposes and claim back petrol...


  • Paarl, South Africa Disruptive IT Full time

    Job description We are looking for 1 x Desktop Support Technician for a 2 month project. Salary offered is R18 000 per month and all candidates must be available immediately. Job Requirements, O365 (All apps especially licencing and troubleshooting) Be Mobile (have own vehicle and be willing to use it for work purposes and claim back petrol...


  • Paarl, Western Cape, South Africa Disruptive IT Full time

    We are currently on the lookout for a Desktop Support Technician to join our team for an exciting 2-month project. The chosen candidate will be offered a competitive salary of R18,000 per month. Check out the job requirements below: Job Requirements:Experience with O365, including all apps, particularly licensing and troubleshootingAbility to be mobile,...


  • Paarl, South Africa Silver fluer nursing home Full time

    Junior Maintenance Technicians are urgently needed to join our hard working team **Salary**: R9,800.00 - R14,000.00 per month Ability to commute/relocate: - Paarl, Western Cape: Reliably commute or planning to relocate before starting work (required)


  • Paarl, South Africa UDEC (Pty) Ltd Full time

    Established company in Paarl, specialising in solid-liquid separation technology, is looking for a junior mechanical technician to join our Service Department. Perform the following tasks on large separation equipment (filters and high-speed rotating units): - Installation - Servicing - Maintaining - Rigging and Slinging - Troubleshooting and...


  • Paarl, Western Cape, South Africa Psyco Group Full time

    We are looking for a Junior Security Installation Technician with at least 2 years of experience installing, CCTV ( Dahua ) Gate and garage door motors, Electric fencing and alarm systems.ResponsibilitiesInstallation and repair of all CCTV, gate motor ( Gate and Door), Electric fencing ( connecting and problem solving), Alarm systems and access...


  • Paarl, South Africa Edge Personnel (Pty) Ltd Full time

    IT Technician Location: Paarl **Salary**: R14000 - R15000 **Requirements**: Experience Desktop set up, Servers, Networking, Cloud, VOIP, Fiber and CCTV. Relevant IT certificates or qualification Comptia A+ (or equivalent) Drivers license and transport License/Certification: - Drivers License (required)


  • Paarl, South Africa Edge Personnel Full time

    **JNR IT SUPPORT TECHNICIAN** **R12 000 - R14 000 NEG** **You will be responsible for but not limited to**: - Office 365 Setup and configuration beneficial with good understanding of Microsoft products - Understanding of DNS/DHCP and Network protocols - Networking knowledge is required (Fibre Routers, Wi-Fi Access Points) - Helpdesk knowledge and...


  • Paarl, South Africa Exceed Recruitment and Human Resource Consultants Full time

    **Reference**: 9393 AV **Consultant**: Anneke Viviers Advocate for customers, ensuring that serviceability and product quality issues are tracked, prioritised, resolved, and incorporated into the product release cycle. Provide support to customers throughout their business operations when required. Assess and analyse the root cause of issues, gather...


  • Paarl, Western Cape, South Africa Exceed Recruitment and Human Resource Consultants Full time

    Reference:9393 AVConsultant: Anneke Viviers Advocate for customers, ensuring that serviceability and product quality issues are tracked, prioritised, resolved, and incorporated into the product release cycle. Provide support to customers throughout their business operations when required. Assess and analyse the root cause of issues, gather customer...


  • Paarl, Western Cape, South Africa Silver fluer nursing home Full time

    Junior Maintenance Technicians are urgently needed to join our hard working teamSalary: R9, R14,000.00 per monthAbility to commute/relocate: Paarl,Western Cape: Reliably commute or planning to relocate before starting work (required)

  • Junior Technician

    3 months ago


    Paarl, South Africa Red Rock Recruitment Full time

    Western Cape, PaarlR 13500 - R 16500 Monthly Cost To Company (Overtime and Standby Payment, Market related, Negotiable)Our client in Paarl is looking to employ a qualified or semi-qualified maintenance electrical technician with excellent mechanical ability.Duties and Requirements: - Previous experience in maintaining equipment will be an advantage in...

  • Junior IT Technician

    2 weeks ago


    Paarl, Western Cape, South Africa Edge Personnel (Pty) Ltd Full time

    IT TechnicianLocation: PaarlSalary: R R15000Requirements:Experience Desktop set up, Servers, Networking, Cloud, VOIP, Fiber and CCTV.Relevant IT certificates or qualificationComptia A+ (or equivalent)Drivers license and transportLicense/Certification: Drivers License (required)

  • Junior Technician

    3 weeks ago


    Paarl, South Africa Red Rock Recruitment Full time

    Western Cape, PaarlR 13500 - R 16500 Monthly Cost To Company (Overtime and Standby Payment, Market related, Negotiable)Our client in Paarl is looking to employ a qualified or semi-qualified maintenance electrical technician with excellent mechanical ability.Duties and Requirements: - Previous experience in maintaining equipment will be an advantage in...

  • IT Support Technician

    3 weeks ago


    Paarl, South Africa JSM Business Services Full time

    Our client is a leading agricultural concern in the hospitality environment. They are currently recruiting for an experience IT Support Technician with either MCSE / MCITP certification to join their existing IT team. **Requirements**: - Grade 12 - MCSE / MCITP - AD, Hyper V and Microsoft Office 365 experience. - Experience in Microsoft Servers, Micros,...


  • Paarl, Western Cape, South Africa Edge Personnel Full time

    JNR IT SUPPORT TECHNICIANR R14 000 NEGYou will be responsible for but not limited to:Office 365 Setup and configuration beneficial with good understanding of Microsoft products Understanding of DNS/DHCP and Network protocols Networking knowledge is required (Fibre Routers, Wi-Fi Access Points) Helpdesk knowledge and experience dealing with users and...