Data Processor

6 months ago

Cape Town, South Africa iOCO Full time

JOBNUMBER

**iOCO02933**
- CONTRACT TYPE

**Contract**
- STATE/PROVINCE

**Western Cape**
- CONTRACT TYPE:
**OnSite**

**The Role**:
Join the iOCO Infrastructure Services Community: Where Work is an Adventure, Not Just a Job. We are currently seeking a detail-oriented and organized individual to join our team as a **Data Processor.** If you have strong analytical skills, a high level of accuracy, and the ability to work with large volumes of data, we encourage you to apply.

**Skills and Experience**:
**What you’ll do**:

- Servicing client’s needs:

- Deliver a high standard of work.
- Implement our knowledge to the problem.
- Work together as a team to overcome the issue.
- Operational responsibilities:

- Implement and install production and non-production hardware and services within the data center.
- Network Installations.
- Break Fix installations.
- Using an asset management tool (Nlyte) to maintain and plan data center space.
- Supervising and coordinating a team of external 3rd party contractors.
- Respond to planned maintenance activities for plant and equipment
- Ensure that all subcontractors response and rectification times are met, and repairs are undertaken diligently, with due care, and without undue delay.
- Ensure a safe working environment.
- Constant communication with Management.
- Report and initiate actions to fix problems.
- Liaise with other support teams to ensure uptime maximization and delivery of high-quality services.
- Report items that require further work to the Manager.
- Mechanical & Electrical infrastructure:

- Ensure the environmental system is up to date and functioning correctly.
- Responsible for daily checks of the environmental system and plant so that they work at optimum efficiency.
- Oversee mechanical and infrastructure maintenance and upgrades.
- Planned preventative maintenance:

- Assist with scheduled and preventative system maintenance to ensure computer systems/ networks are in good working order.
- Provide feedback to the Manager on how work is progressing.
- Discuss and implement new methods on how to improve work.
- Work together as a team.
- Record and log our actions.
- Documentation:

- Update processes, procedures, and knowledge base documentation.
- Implement policies to ensure work operations are carried out in an efficient and timely manner.

**Your Expertise**:

- Min: General business operations
- Ideal:

- Building maintenance knowledge.
- Understanding the importance of rules and regulations within the data centre environment.
- Understanding risk & control.
- Fault finding and critical assessment of services.
- Broad understanding of Information technology within the data centres.
- Solid understanding of data centre services and infrastructure.
- Planning and managing data centre activities (installs, moves, and changes).
- Managing the subcontractors within the data centre space.
- 2 years experience within a banking IT environment.
- Proven experience in the Data Centre environment.

**Qualifications Required**:

- Grade 12
- A+
- N+
- Soft Skills

**Other**:
**Other information applicable to the opportunity**:

- Fixed Term Contract
- Location: Cape Town
- Work environment: Onsite (open plan office)
- Physical Demands: Sitting, Bending
- Travel: Own vehicle essential with a valid driver’s license

**Why work for us?**
- At iOCO, we believe anything is possible with modern technology we are continuously pushing the boundaries of innovative solutions across multiple industries using an array of technologies.
- Our culture of continuous learning will ensure that you will have all the opportunities, tools, and support to hone and grow your craft.
- By joining IOCO you will have an open invitation, a place where you will be able to connect and learn from your peers by sharing ideas, experiences, practices, and solutions.
- We encourage diversity and work culture; and **S**etting U up for **S**uccess **#SuuS

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