Copy of Claims Motor Assessing Team Manager

4 weeks ago


Centurion, South Africa OUTsurance Full time

Company Description

OUTsurance is a customer-centric financial services company with a global foot print. We are vibrant, successful and values orientated with an awesome dynamic culture encapsulated by the ethos that clients and staff “always get something OUT.” Our success can be attributed, amongst other things, to the outstanding people that work for us.

The Claims Motor Assessing Team Manager leads and assumes full management responsibility for a team of professional Claims Motor Assessing Assessors in the Assessing department.

**Job Description**:

- Moderate assessments completed by the accident assessors or service providers
- Monitor and manage the average repair cost as well as the quality of their own assessments as well as their team
- Recruitment & selection & retention of team members
- Checking and validating of all work carried out within the team.
- Managing team performance in accordance with established minimum standards.
- Upskilling team members through coaching and mentoring
- Performance Management
- Leave Management
- Audits
- Ensuring team members are behaving in line with the company procedures and values and addressing misconduct where applicable
- Change management and effective communication
- Dealing with escalated customer complaints and adhoc queries that are outside of your subordinates mandate
- Reporting & analysis
- Assume full leadership responsibility for a team of professional accident assessors
- General day to day management of team
- Liaise with service providers, clients and advisors
- Conduct all the above to the required performance and quality standards that are in place

**Competencies**:

- Team leadership ability
- Ability to develop others
- Attention to detail/Quality oriented
- Deadline and results oriented/Work standards
- Enthusiastic and passionate about the job and the company
- Effective at planning and organization /Work management
- Teamwork/Collaboration
- Judgment/Problem solving
- Adaptability and change management expert
- Resilient with high tolerance for stress

**Skills**:

- Interpersonal and communication skills
- Administration skills
- Influencing/Coaching
- Computer literacy
- Product/Systems knowledge and/or potential to acquire such knowledge within a short space of time

**Qualifications**:

- Matric
- Qualified Panel beater, Spray Painter or Motor Mechanic
- 3 years assessing experience
- Own Road worthy Vehicle
- Valid driver’s license
- Leadership, Management and or Insurance related studies completed or in progress will be beneficial

Additional Information
- Enthusiastic in dealing with people in a stressful, deadline orientated environment is essential

In accordance with our Employment Equity goals, preference will be given to individuals who meet the job requirements and are from the various designated groups.



  • Centurion, South Africa OUTsurance Full time

    Company Description OUTsurance is a customer-centric financial services company with a global foot print. We are vibrant, successful and values orientated with an awesome dynamic culture encapsulated by the ethos that clients and staff “always get something OUT.” Our success can be attributed, amongst other things, to the outstanding people that work...


  • Centurion, Gauteng, South Africa OUTsurance Full time

    Company DescriptionOUTsurance is a customer-centric financial services company with a global foot print. We are vibrant, successful and values orientated with an awesome dynamic culture encapsulated by the ethos that clients and staff "always get something OUT." Our success can be attributed, amongst other things, to the outstanding people that work for...

  • Claims Consultant

    4 weeks ago


    Centurion, South Africa PSG Insure Full time

    **Job description** The Claims Consultant is responsible for coordinating and overseeing, managing and negotiating the settlement of the claim. The consultant is accountable for finalising the claim end-to-end and must have knowledge of Commercial and Personal lines products and be able to process motor as well as non-motor claims **Responsibilities**: -...


  • Centurion, South Africa OUTsurance Full time

    **Company Description** OUTsurance has been propelling the South African insurance industry forward for the last 26 years. As leaders in the field, we’re always looking for innovative ways to create digitally-advanced solutions, without losing sight of our human values. Our continued success can be attributed to outstanding employees who set the bar high...

  • Claims Consultant

    1 week ago


    Centurion, South Africa PSG Insure Full time

    **Job description**: The Claims Consultant is responsible for coordinating and overseeing, managing, negotiating settlement of the claim and is accountable for the finalisation of the claim end-to-end. **Responsibilities**: - Register claims and appoint assessors - Manage claims in terms of claims SLA - Make decision regarding merit - indemnify or not -...

  • Claims Team Manager

    4 weeks ago


    Centurion, South Africa CLC Full time

    **Job Purpose** Responsible to assist with the daily running and management of the Division through the effective use of resources. Ensuring that SLA’s are met per Binder Agreements. The purpose is the effective management of claims consultants. Ensure efficient service levels to internal and external clients by providing customer service and preparing...


  • Centurion, South Africa Customer Loyalty Consultants (Pty) Ltd Full time

    **Gauteng**, Centurion** **(Market related)** CLC is currently recruiting experienced Short-Term Insurance Claims Consultants, who specialise in Commercial-Lines: Non-Motor and Motor Claims, to join our Claims Department. The purpose is the effective claims handling and settlement of claims. Ensure efficient service levels to internal and external...


  • Centurion, South Africa Customer Loyalty Consultants Full time

    CLC is currently recruiting experienced Short-Term Insurance Claims Consultants, who specialise in Commercial-Lines: Non-Motor and Motor Claims, to join our Claims Department.The purpose is the effective claims handling and settlement of claims. Ensure efficient service levels to internal and external clients. These duties include accurate reserving of a...


  • Centurion, South Africa Customer Loyalty Consultants Full time

    CLC is currently recruiting experienced Short-Term Insurance Claims Consultants, who specialise in Commercial-Lines: Non-Motor and Motor Claims, to join our Claims Department.The purpose is the effective claims handling and settlement of claims. Ensure efficient service levels to internal and external clients. These duties include accurate reserving of a...


  • Centurion, South Africa Adzuna ZA B C2 Full time

    CLC is currently recruiting experienced Short-Term Insurance Claims Consultants, who specialise in Commercial-Lines: Non-Motor and Motor Claims, to join our Claims Department.The purpose is the effective claims handling and settlement of claims. Ensure efficient service levels to internal and external clients. These duties include accurate reserving of a...


  • Centurion, Gauteng, South Africa Customer Loyalty Consultants (Pty) Ltd Full time

    Gauteng, Centurion**(Market related)CLC is currently recruiting experienced Short-Term Insurance Claims Consultants, who specialise in Commercial-Lines: Non-Motor and Motor Claims, to join our Claims Department.The purpose is the effective claims handling and settlement of claims. Ensure efficient service levels to internal and external clients. These duties...


  • Centurion, South Africa Customer Loyalty Consultants Full time

    CLC is based in Centurion, Gauteng, and operates mostly within the Short-Term Insurance Industry. CLC is a dynamic and forward-thinking company committed to delivering excellence. As a leader in our field, we pride ourselves on innovation, professionalism, and a commitment to our clients' success.CLC is currently recruiting experienced Short-Term Insurance...


  • Centurion, South Africa Momentum Insure Company Limited Full time

    **Introduction** - Through our client-facing brands Metropolitan and Momentum, with Multiply (wellness and rewards program), and our other specialist brands, including Guardrisk and Eris Property Group, the group enables business and people from all walks of life to achieve their financial goals and life aspirations.- **Role Purpose** - Manage and lead a...

  • Claims Team Manager

    2 weeks ago


    Centurion, Gauteng, South Africa CLC Full time

    Job PurposeResponsible to assist with the daily running and management of the Division through the effective use of resources. Ensuring that SLA's are met per Binder Agreements.The purpose is the effective management of claims consultants. Ensure efficient service levels to internal and external clients by providing customer service and preparing and...


  • Centurion, South Africa OUTsurance Full time

    Company Description OUTsurance is a customer-centric financial services company with a global foot print. We are vibrant, successful and values orientated with an awesome dynamic culture encapsulated by the ethos that clients and staff “always get something OUT.” Our success can be attributed, amongst other things, to the outstanding people that work...


  • Centurion, South Africa Momentum Insure Company Limited Full time

    **Introduction** **Role Purpose** The purpose of this position is to determine the merit of segmented motor and non-motor claims by performing investigations, verifying the description of the event with the loss and make sure that all valid claims are being processed within SLA from the desk. You would also need to identify problematic claims (red flags)...

  • Claims Consultant

    3 weeks ago


    Centurion, South Africa PSG Insure Full time

    **Job description**: The Claims Consultant is responsible for coordinating and overseeing, managing and negotiating the settlement of the claim. The consultant is accountable for finalising the claim end-to-end and must have knowledge of Commercial and Personal lines products and be able to process motor as well as non-motor claims **Responsibilities**: -...


  • Centurion, South Africa CLC Full time

    **Job description**: To provide CLC as a business and the Claims Own Damage department with the necessary management and support in performing the claims processing duties within the SLA’s stipulated. This includes all claims processes and tasks as well as all communication relating to matters that impact all stakeholders. **Qualifications and...


  • Centurion, Gauteng, South Africa clc Full time

    CLC is looking for Claims Operational Manager to provide CLC as a business and the Claims Own Damage department with the necessary management and support in performing the claims processing duties within the SLA's stipulated. This includes all claims processes and tasks as well as all communication relating to matters that impact all...


  • Centurion, South Africa PSG Insure Full time

    **Job description** The Claims Consultant is responsible for coordinating and overseeing, managing and negotiating the settlement of the claim. The consultant is accountable for finalising the claim end-to-end and must have knowledge of Commercial and Personal lines products and be able to process motor as well as non-motor claims **Responsibilities**: -...