Rsa - Data and Reporting Analyst

10 hours ago

Johannesburg, South Africa Flight Centre Full time

**Job no**: 512821

**Brand**: Flight Centre

**Work type**: Full time

**Location**: Johannesburg West

**Categories**: Finance & Strategy, Information & Technology

**General Information**

**Job title**:
**Data and Reporting Analyst
**Purpose**:
This person will develop and drive automation and analytics of raw data and reporting, for all Client facing Corporate Brands.

**Primary duties and responsibilities (KRAs)**

**Data Integrity**
- Conversion of raw data into meaningful, manageable information through SQL, and advanced excel skills
- Review and analysis of Sales data to ensure the accuracy and integrity of the core data
- Liaise with account management, operational teams and finance to address specific data errors, and ensuring these are corrected appropriately
- Assist with transition of corporate clients on to the Clientbank /Gottmi/Power BI Reporting platforms
- Daily, weekly and monthly duties and checks for Clientbank and other Reporting tools to be completed
- Assist with management of “product” data to be migrated and managed in SQL
- Driving new levels of automation in all aspects of Data collection; digestion and distribution

**Data Analytics**
- Maintenance and updating of SQL database
- Development of timely, accurate, relevant and flexible customer MI reports used to drive the strategic direction of the company
- Handling of large quantities of data using innovative / effective systems
- Development of unique reports displaying business insights, and commentary to our internal stakeholders to drive company strategies
- Being able to deliver reports at a different levels of understanding throughout FCTG Corp / FCM
- Preparation of high quality Client facing Management Information packs
- Production of monthly customer bespoke MI

**Leadership**

**Even though this is not a leadership role intrinsic leadership is required as an Analyst**
- Drive the outcomes of the above plans
- Team cross skilling on systems
- Maintain D&R SLA
- Improving efficiency of processes
- Integral part of the Power BI roll out team
- Providing strategic support to FCTG Stakeholders with reporting needs
- Mentor and support D&R team members on technical, operational, matters
- Develop and maintain strong relationships and communications with all stakeholders, including but not limited to:

- Operational Team - drive stronger POS data collection
- Implementation & Technical Support Teams - trouble shoot and correct Tech drive POS data
- Account Management - develop and understand RIF’s; analytics and observations
- Customer - Understanding the data; sources
- Internal Leadership - Communication of idea’s, wins, issues etc.
- Be a “leader” in the fields of Data and Reporting
- Personal discipline; Self-starter; Forward thinking; New ideas driven

**Hierarchy**:
Data and Reporting Team Leader Data (if in place) and Reporting Business Leader

**Key communication and relationships**:
Internal: D&R Team, Business Leader, Travel Managers, Key Account Managers, Client Relationship Manager, Finance, Business Systems, Online Business Systems, Corporate Executive teams, Automation Team

External: Clients and Suppliers

**Job Requirements**

**Education and qualification**:
**Minimum requirements**

Matric

Degree - Preferable

Leadership training - Preferable

SQL - Basic Essential

Power BI - Basic Essential

Excel - Advanced Essential

**Experience**:
1-3 years data analytics experience
Leadership experience - preferable
Travel Industry experience - preferable
GDS knowledge - Amadeus preferable
Protas - preferable

**Other**:
**Location**:
JNB Campus (Northcliff)

Travelling:
As per business needs

Office hours:
As per business needs

**Functional / job-related**

**Competency**

**Proficiency required**

Basic

Intermediate

Advanced

Excel

1

2

**3
SQL

1

**2**

3

Numerical and Analytics ability

1

2

**3**

Data process maintenance

1

**2**

3

Flexibility, adaptability and willingness to learn new systems

1

2

**3**

Strategic thinker

1

2

**3**

Drive and passion

1

2

**3

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