Audio Visual Assistant

6 months ago

Durban, South Africa Tsebo Group Full time

**About Us**:
Tsebo Facilities Solution is looking for a Audio Visual Assistant who will be responsible for audio visual support and the preparation of rooms in the Training Centre according to requests from clients.

As a leading African Integrated Workplace Management Solutions Provider, Tsebo Solutions Group offers clients reduced costs, risk and complexities together with increased quality, efficiency and productivity. We specialise in Catering, Facilities Management, Cleaning and Hygiene, Pest Control, Protection, Energy, Procurement, Workspace Design, Engineering, Remote Camps, and more. Developing our people - the heart of Tsebo - is the foundation of our purpose. The result is a knowledgeable workforce that is in touch with every nuance of our clients’ needs. DOWNLOAD OUR ONE-PAGER to find out more about who we are in a nutshell.

**Duties & Responsibilities**:
**Provide Audio Visual Support**:

- Provide Audio Visual support/advice lower basement and meeting rooms.
- Arrange and test audio visual equipment beforehand.
- Ensure the set-up of the required audio-visual equipment as requested by the client.
- Ensure the preparation of rooms according to clients’ requests.
- Make sure that rooms are tidy and clean.
- Assist and breakdown - daily rearranging of partitions, set-up of chairs and tables for meetings and events as per required spec.
- voice and video presentations - ensure all equipment, plug points working and available.
- with the supplying of requested equipment in rooms.
- Handle complaints about equipment and rooms according to the Service level agreement.
- booking management
- daily booking of meeting rooms for Unilever staff and tenants set-up
- Adhoc - providing any adhoc requests such as whiteboards, flipcharts, set-up of décor, etc.
- Assist employees with getting office assets for working at home (chairs, computer screens and laptop stands)
- Sign off staff exit form and ensure all removed office assets are returned.
- Mailroom - managing of all couriers and mails that comes to LLR. This includes the receiving and distribution of bulk deliveries (stock pallets) for staff.
- Manages site print machines and consumables (toners and paper) and also attending to technical issues involving the printers.
- Manages all aspects of the meeting rooms (bookings, special meeting room set ups, equipment’s and their functionality).
- Ensure all equipment’s in the CCC, boardroom and dining room is functioning properly by checking and testing daily.
- Moving of items from one dept to another and other assistance required
- Compile site monthly utility report in terms of water, electricity and waste

**Maintaining Audio Visual Equipment**:

- Ensure that all audio-visual equipment is in working condition.
- Report all faulty equipment to the Function Coordinator.
- Basic repair of equipment in store.
- Ensure that all equipment is return to the Technical Store and that no equipment is left unattended in rooms.
- Ensure the handling of equipment according to guidelines in the manual.
- Always ensure the safekeeping of equipment.
- Organise the servicing of equipment when required.
- Contact suppliers about service deliveries, better process for equipment and the delivering of equipment on time

**Client Liaison**:

- Answer any questions or enquiries about the Training Centre’s services (Internal and external).

**ISO 9001; 14001 & 18001 - Quality, Environmental and Health & Safety Standards**

**Skills and Competencies**:

- Client service orientation
- Ability to plan and organise
- Ability to act independent
- Technical skills
- Billingual
- Ability to work under pressure
- Quality Assurance
- Self Assurance
- Building and maintaining relations
- Technical knowledge of the different equipment utilized in the Training Center and Auditorium
- Knowledge of layout of rooms
- Knowledge of the booking system and MS Office (ex.Power Point)

**Qualifications**:

- Matric or Grade 12
- Diploma in Sound Enginnering
- 1 year technical experience

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