Call Centre Consultant Administrator

**Assisting Team, answer incoming calls from customers, handling of reservations and quotations, answer inquiries and questions, handle complaints, troubleshoot problem and provide information. Assisting, advising, coaching and monitoring Junior Call Centre Consultant with relevant work related queries.** - **Grade 12 and;** - **Formal Training or...

**Key Performance areas** **CUSTOMER SERVICE**: - Effective customer intelligence; - Ensuring monthly errors do not exceed 4 in one month; - Effectively and efficiently assist existing and new clients with bookings; - Effectively and efficiently handle client’s queries; - Maintain customer/potential customer data bases; - Ensuring that errors don’t...

Gauteng, Pretoria East - R 6500 - R 7500 Well established Law Firm with a Debt Collections Department is looking for a Call Centre Agent to join their team **Minimum requirements**: - Grade 12 - Excellent verbal communication in English plus at least 3 other SA Languages - 3 Years' plus experience working in a Call Centre dealing with Banking Collections,...

Attendance bonus available. **What is Lead Warming?** Well put it this way.. Cold is not usually a positive association. Cold coffee. Cold weather. Cold attitudes. Not a lot of people will jump up and down with excitement when you’re describing something cold unless it’s ice cream. The same goes for cold leads. They are not the easiest to work with so...

**Duties**: Management of calls in a professional and efficient manner - Follow up calls where and when needed - Explanation of credit life insurance principles - Building professional relationships - Handling all information on basis of trust - Dealing with clients and processes in line with company procedures - Optimal use of the "Call Centre" computer...

**ROLE AND RESPONSIBILITIES** - Management of calls in a professional and efficient manner - Follow up calls where and when needed - Explanation of credit life insurance principles - Handling all information on basis of trust - Dealing with clients and processes in line with company procedures - Optimal use of the "Call Centre" computer system - Various...

**Administrator IT ~ Information Technology** **Pretoria** ***: **Director - Call Centre** **(DIR/CC/CRM/2023/01-1P)** **R1 162 200.00 per annum (all-inclusive package) level 13** **PRETORIA (BASED AT TREVENNA)** **Purpose**: One permanent position of Director: Call Centre is currently available within the CRM Unit at GPAA. The purpose of the job is to...

If you have an RE 5 OR RE 5 and 120 FAIS credits - Long term insurance, Matric, Call Centre certificate, 1 FULL year of Outbound Call centre experience selling Funeral and Life cover and reside close to Menlyn mall, please send me your CV!!!!!!!Even if you have 1 FULL year and already been booked to write your RE 5 (Depending on DOFA date).Looking for...

**Job Description/Duties**: - To communicate with new and existing clients - Handle follow up and new leads and calls - Taking Photos of vehicles to be loaded onto website - Loading of vehicles onto company website **Minimum Requirements**: - Must have a minimum of 2 Years Call Centre experience in Dealerships - Good communication/people skills and the...

Job Description/Duties:• To communicate with new and existing clients • Handle follow up and new leads and calls• Taking Photos of vehicles to be loaded onto website• Loading of vehicles onto company websiteMinimum Requirements:• Candidate must fully bilingual• Must have a minimum of 2 Years Call Centre experiencein Dealerships• Good...

The organization is seeking a dedicated and compassionate Inbound Call Centre Agent to join their team. You will be responsible for receiving calls and contacting emergency services on a 24/7 basis. This crucial role requires individuals who are capable of handling stressful situations with professionalism and empathy. **Responsibilities**: - Receive and...

Job SummaryThe Call Centre Agent will play a pivotal role in connecting with potential customers and qualifying leads to aid the sales team. The ideal candidate should be comfortable with high-volume outbound calls, be digitally savvy to handle chatbot and WhatsApp inquiries, and have a knack for lead capture and qualification. They should also be organized,...

**Call Centre Support Supervisor** **INTRODUCTION**: An exciting opportunity has become available within the medical technology and devices industry, for a Support Supervisor in the international Call centre. Our client is an impact-driven digital health company passionate about affordable access to healthy hearing for everyone, everywhere. This is an...

Grade 12 or NQF Level 4. Criminal and credit clear Strong command of the English language 6 months call centre experience will be an advantage Experience working in a Debtors/Creditors working environment Motor Finance Experience (advantage) Exceptional customer service experience.

Life and Funeral Sales Call Centre AgentsMenlynPermanent We are seeking Call Centre agents with experience in long term insurance.Basic and commission. Requirements:MatricClear ITCRE 5 within 2 years of DOFAFull FAIS credits within 6 years of DOFA

**Key Performance Area**: - Assisting clients with queries - Solving complaints - Updating clients information **Minimum Requirements**: - Grade 12 - Computer Literate - 6 months customer service experience in a call centre - Credit & criminal record clear

Position: Call Centre Agent Location: Pretoria  Are you all about sales and addressing customer concerns? Are you customer focused with the ability to meet deadlines? Do you love working with people and ensuring they feel heard? Then raise your hand because we’re HIRING!! This role plays an integral part in our team, as you are the first point of contact...

**Working hours**: - Working hours Eastern Standard Time: 9am - 8pm _(16:00 - 03:00)_ - Working shifts, four shifts a week - Monday to Sunday **Job purpose**: **Operationally responsible for selected support agents, coordinates the shift-based activities of these agents to ensure an adequate output of work is maintained. Handles the more complex queries in...

Call Centre Sales Agents (Outbound)Menlyn, PretoriaPermanent Job DutiesSell funeral and Life policies (out bound)Apply product knowledgeCapture policy on systemAttend to client queriesProcess amendments on policiesResponsible for own policy retention Requirements:MatricCall Centre CertificateRE 5 within 2 years of DOFA.Full FAIS within 6 years of DOFA1...

We are looking for dynamic COLLECTIONS AGENTS to join our high paced Call Centre in Pretoria East. If you have: - Grade 10 - 12, with experience or no experience We offer: - Salary of R4500 - R5500 + commission & incentives Don’t hesitate to send your CV today. **Job Types**: Full-time, Permanent **Salary**: R4,500.00 - R5,500.00 per month