QA Officer

3 weeks ago

Durban, South Africa JDJ Diagnostics Full time

**POSITION: QA - Officer**

**LOCATION: Main Lab - Musgrave**

JDJ Diagnostics requires a QA Officer to ensure processes meet the established quality standards.

**Key Responsibilities**

**Quality Assurance**: Implementing and maintaining quality control procedures to ensure accurate and reliable test results.

**Compliance**: Ensuring adherence to regulatory standards, guidelines, and accreditation requirements applicable to medical laboratories.

Audit and Evaluation: Conducting regular audits of laboratory processes, equipment, and documentation to identify areas for improvement and ensure compliance.

**Documentation**: Managing and maintaining accurate records of quality control processes, corrective actions, and any deviations from established protocols.

**Training**: Providing training to laboratory personnel on quality assurance procedures, ensuring staff competency and awareness of regulatory requirements.

**Investigation**: Investigating and resolving quality-related issues, including deviations, errors, and non-conformities, and implementing corrective and preventive actions.

**Continuous Improvement**: Identifying opportunities for process improvement, recommending changes, and participating in the implementation of enhanced procedures.

**Communication**: Collaborating with laboratory management, staff, and external stakeholders to communicate quality-related information and ensure a culture of quality within the laboratory.

**Risk Management**: Assessing and mitigating risks associated with laboratory processes to prevent errors and improve overall quality.

**Validation and Verification**:Overseeing the validation and verification of new test methods, instruments, and equipment to ensure accuracy and reliability.

**Collaboration**: Collaborating with other departments, such as laboratory managers, medical staff, and information technology, to integrate quality assurance practices into overall laboratory operations.

**GENERAL**
- Ad hoc requirements

**Minimum Requirements**
- Education: A bachelors degree in a relevant field such as Medical Technology, Clinical Laboratory Science, Biology, or a related discipline.
- Experience: Practical experience working in a medical laboratory setting, minimum of 2-3 years of relevant experience in quality assurance or a related field.
- Certification: Certification in quality management or a related area, such as Certified Quality Auditor (CQA), (preferred).
- Knowledge of Regulations: Familiarity with regulatory requirements for medical laboratories, such as GLP, SANAS & ISO18189.
- At least 2 years previous work experience in similar role

**Required skills**:

- Analytical Skills: Strong analytical and problem-solving skills to identify and address issues related to laboratory processes and quality control.
- Communication Skills: Effective communication skills to interact with laboratory personnel, management, and external stakeholders, facilitating the dissemination of quality-related information.
- Attention to Detail: Thorough attention to detail to ensure accuracy and compliance with established protocols.
- Training Skills: Ability to develop and deliver training programs to laboratory staff on quality assurance procedures and regulatory compliance.
- Team Collaboration: Capacity to collaborate with diverse teams, including laboratory technicians, managers, and external auditors.
- ** Required Competencies**:

- Good time management
- Good planning and organisational
- Attention to details
- Emotional Intelligence
- Customer Service and Communication skills
- Analytical skills

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