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Operations Controller
2 weeks ago
**OPERATIONS CONTROLLER**
**REPORTS TO BRANCH MANAGER**
**PURPOSE OF THE POSITION**
- To manage internal operations & administrative processes for the branch
**KEY PERFORMANCE AREAS**
- Ability to liaise with internal and external customers
- On time deliveries of trucks to customers
- Taking on new vehicle bookings, quotations, Incident Report Management & query management
- Fleet maintenance, ensuring that all vehicles are up to date on service, repairs and licensing
- Accurate preparation of invoicing packs to be sent to central billing
- Driver management communicating necessary information to drivers and ensure on time collection and delivery of vehicles
- Compiling of branch reports i.e.: fleet and driver utilization, Labour control, incident and invoicing reports any other reports required by branch
- Ability to support the Branch Manager in ad hock projects that may arise
**SKILLS/KNOWLEDGE/EXPERIENCE**
- Matric pre-requisite
- 1-2 years truck rental business understanding and experience
- Ability to work independently and great customer service
- Energetic, innovative proactive thinker, high level of flexibility and adaptability
- Computer proficiency
- MS Word, Excel, Fleet Management system (Hansa world advantageous)
- Dedicated, enthusiastic, supportive and high level of sense of urgency
- Must be willing to work flexible hours when required
Ability to commute/relocate:
- Montague Gardens, Western Cape: Reliably commute or planning to relocate before starting work (preferred)
**Education**:
- High School (matric) (preferred)
Application Deadline: 2024/03/31
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